TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 2 out of 5 by from Turbo takes unfair advantage The forms are not ready to navigate. They also charge money for state flings. This is unfair.
Date published: 2022-10-16
Rated 4 out of 5 by from Turbotax was slow to load up on my computer. I have been using Turbotax for 25 plus years, and 8 years on this same computer. I am using Windows 10. For reasons not known to me, it took way too long to load up. Updates were slow but the program itself took too long. 10 plus minutes.
Date published: 2022-10-16
Rated 4 out of 5 by from easy to use I was happy with the information provided by the site.
Date published: 2022-10-16
Rated 4 out of 5 by from Turbo Tax is very good. Found it relatively easy to navigate through the tax return. Seems to me there was previously a "go to" feature that allowed me to click on the line on the tax return and it would take me to the input screen(s) for that particular line. I could not find that this year. I wanted to apply CA state refund to estimated taxes for 2022 but could not find the input screen. I was able to find the screen for Fed. but not for CA state. So now I must receive the full refund from CA and then pay estimated taxes back to CA. Where is that input screen?
Date published: 2022-10-16
Rated 5 out of 5 by from Success! Although I had a number of dropped calls with different people at Turbo Tax, everyone was responsive, friendly and helpful. Janet called me back and we were able to reconnect.
Date published: 2022-10-16
Rated 3 out of 5 by from Lacking Year after year its the same info, it seems to never update. I don't know how much long I will use them at this rate. Always check your options.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax is the best software I have been using TurboTax for more than 10 years, very good program and flag all issues. The Help Center addresses many issues and how to open certain forms. Just hope it can increase more supporting forms such as 3805V so we can e-file everything.
Date published: 2022-10-16
Rated 4 out of 5 by from Some Errors Never Go Away I have used Turbo Tax since day one. Each year the same errors occur: 1) required K1 when not necessary for schedule C business and makes one go through error screens and 2) not enough space for names downloaded on 1099 information. 3) This year, there were errors in my Iowa State Return (did not copy the same information from Federal return) and had to call in to correct.
Date published: 2022-10-16
Rated 5 out of 5 by from Big Fan Have been using TurboTax since it first came out. The private keeps improving every year with more features being added. Given the complexity of the IRS code, I am amazed that TurboTax is able to cover every aspect and help you maximize your tax savings.
Date published: 2022-10-16
Rated 5 out of 5 by from Save time, take away all the complicated calculati Save time, take away all the complicated calculati
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 116
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo takes unfair advantage The forms are not ready to navigate. They also charge money for state flings. This is unfair.
Date published: 2022-10-16
Rated 4 out of 5 by from Turbotax was slow to load up on my computer. I have been using Turbotax for 25 plus years, and 8 years on this same computer. I am using Windows 10. For reasons not known to me, it took way too long to load up. Updates were slow but the program itself took too long. 10 plus minutes.
Date published: 2022-10-16
Rated 4 out of 5 by from easy to use I was happy with the information provided by the site.
Date published: 2022-10-16
Rated 4 out of 5 by from Turbo Tax is very good. Found it relatively easy to navigate through the tax return. Seems to me there was previously a "go to" feature that allowed me to click on the line on the tax return and it would take me to the input screen(s) for that particular line. I could not find that this year. I wanted to apply CA state refund to estimated taxes for 2022 but could not find the input screen. I was able to find the screen for Fed. but not for CA state. So now I must receive the full refund from CA and then pay estimated taxes back to CA. Where is that input screen?
Date published: 2022-10-16
Rated 5 out of 5 by from Success! Although I had a number of dropped calls with different people at Turbo Tax, everyone was responsive, friendly and helpful. Janet called me back and we were able to reconnect.
Date published: 2022-10-16
Rated 3 out of 5 by from Lacking Year after year its the same info, it seems to never update. I don't know how much long I will use them at this rate. Always check your options.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax is the best software I have been using TurboTax for more than 10 years, very good program and flag all issues. The Help Center addresses many issues and how to open certain forms. Just hope it can increase more supporting forms such as 3805V so we can e-file everything.
Date published: 2022-10-16
Rated 4 out of 5 by from Some Errors Never Go Away I have used Turbo Tax since day one. Each year the same errors occur: 1) required K1 when not necessary for schedule C business and makes one go through error screens and 2) not enough space for names downloaded on 1099 information. 3) This year, there were errors in my Iowa State Return (did not copy the same information from Federal return) and had to call in to correct.
Date published: 2022-10-16
Rated 5 out of 5 by from Big Fan Have been using TurboTax since it first came out. The private keeps improving every year with more features being added. Given the complexity of the IRS code, I am amazed that TurboTax is able to cover every aspect and help you maximize your tax savings.
Date published: 2022-10-16
Rated 5 out of 5 by from Save time, take away all the complicated calculati Save time, take away all the complicated calculati
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 116