TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Live Full Service
Rated 5 out of 5 by
grace223333 from
she did a great job!
She was really great and helped me with everything
Date published: 2022-04-02
Rated 5 out of 5 by
Timhyun86 from
Turbo Tax is awesome!
Easy to use! Saved a bunch of money! Yahoo! I was going to use a premier group to help me with my taxes... that would have been a mistake..
Date published: 2022-04-02
Rated 5 out of 5 by
JeffC_ATL from
Turbo Tax makes filing easy
I have been using TurboTax for more than 20 years to file my tax returns. It is easy to use and saves me a lot of time and money.
Date published: 2022-04-02
Rated 3 out of 5 by
Hass77 from
Hard to connect the steps to the actual forms
When reviewing it is hard to follow what is entered and the forms The help or explanations provided are vague
Date published: 2022-04-02
Rated 5 out of 5 by
Spethman from
TurboTax makes filing taxes so easy!
TurboTax made filing taxes for the first time a really easy and user-friendly experience. They give you confidence throughout the whole process. Looking forward to using them again next year!
Date published: 2022-04-02
Rated 5 out of 5 by
CM08 from
Dennis was awesome!
Dennis, the TurboTax live expert who helped me, was very communicative and easy to work with. I would use the TurboTax live service again.
Date published: 2022-04-02
Rated 5 out of 5 by
Seashore36 from
Turbo Tax worked well for my simple return.
I was traveling and was able to file using my smart phone.
Date published: 2022-04-02
Rated 2 out of 5 by
Unhappy403 from
Sneaky fees and hidden upgrades
Didn't want TurboTax Live? Sucks, the app won't tell you it's automatically selected until the have completed your return! And you cannot remove it unless you discard your entire tax return!
Date published: 2022-04-02
Rated 1 out of 5 by
Qlevine from
Turbo Tax is disgusting
Turbo Tax lobbies to make completing taxes as difficult as possible so that us citizens have to buy Turbo Tax to fill out our taxes correctly.
Date published: 2022-04-02
Rated 1 out of 5 by
Jacksowhatifthenicknameas from
Turbo Tax too expensive for the value
Updates, no info on what changed on existing and filed returns. Says there is errors on a paper return when edit input is for info not required on a paper return. When finished with a section cursor goes back to the top of the section not to the sub-items that you were inputting in.. No search box to find the area for input of item that you have in hand. Such as "economic impact payments' statement
All TurboTax® Offerings Reviews - Page 11499
Date published: 2022-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
grace223333 from
she did a great job!
She was really great and helped me with everything
Date published: 2022-04-02
Rated 5 out of 5 by
Timhyun86 from
Turbo Tax is awesome!
Easy to use! Saved a bunch of money! Yahoo! I was going to use a premier group to help me with my taxes... that would have been a mistake..
Date published: 2022-04-02
Rated 5 out of 5 by
JeffC_ATL from
Turbo Tax makes filing easy
I have been using TurboTax for more than 20 years to file my tax returns. It is easy to use and saves me a lot of time and money.
Date published: 2022-04-02
Rated 3 out of 5 by
Hass77 from
Hard to connect the steps to the actual forms
When reviewing it is hard to follow what is entered and the forms The help or explanations provided are vague
Date published: 2022-04-02
Rated 5 out of 5 by
Spethman from
TurboTax makes filing taxes so easy!
TurboTax made filing taxes for the first time a really easy and user-friendly experience. They give you confidence throughout the whole process. Looking forward to using them again next year!
Date published: 2022-04-02
Rated 5 out of 5 by
CM08 from
Dennis was awesome!
Dennis, the TurboTax live expert who helped me, was very communicative and easy to work with. I would use the TurboTax live service again.
Date published: 2022-04-02
Rated 5 out of 5 by
Seashore36 from
Turbo Tax worked well for my simple return.
I was traveling and was able to file using my smart phone.
Date published: 2022-04-02
Rated 2 out of 5 by
Unhappy403 from
Sneaky fees and hidden upgrades
Didn't want TurboTax Live? Sucks, the app won't tell you it's automatically selected until the have completed your return! And you cannot remove it unless you discard your entire tax return!
Date published: 2022-04-02
Rated 1 out of 5 by
Qlevine from
Turbo Tax is disgusting
Turbo Tax lobbies to make completing taxes as difficult as possible so that us citizens have to buy Turbo Tax to fill out our taxes correctly.
Date published: 2022-04-02
Rated 1 out of 5 by
Jacksowhatifthenicknameas from
Turbo Tax too expensive for the value
Updates, no info on what changed on existing and filed returns. Says there is errors on a paper return when edit input is for info not required on a paper return. When finished with a section cursor goes back to the top of the section not to the sub-items that you were inputting in.. No search box to find the area for input of item that you have in hand. Such as "economic impact payments' statement
All TurboTax® Offerings Reviews - Page 11499
Date published: 2022-04-02