TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281582 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Ok could've been better Had to start over several times some of the areas on the site would not allow you to go forward good to go back and redo it
Date published: 2021-02-26
Rated 5 out of 5 by from easy as pie I have had tax issues for years. I was terrified wen I thought about doing m return. The tax expert walked me right through the processes. Thank you Turbo Tax
Date published: 2021-02-26
Rated 5 out of 5 by from Awsome Very easy and comprehensive. User friendly and efficient
Date published: 2021-02-26
Rated 1 out of 5 by from TurboTax - Opening & Filing Failures When I tried to open TurboTax (after downloading), all I got was a blank white screen. I had to disable my firewall to get the app to open. When I tried to file my State return, the popup froze. After a half hour on the phone with the TT rep, he couldn't fix the problem and I have to mail my state return. VERY POOR EXPERIENCE.
Date published: 2021-02-26
Rated 5 out of 5 by from GREAT Super easy to use and navigate though. Highly recommend!!!
Date published: 2021-02-26
Rated 5 out of 5 by from scary Had to triple my info.. Scary.. I am retired military and there is not really a place that tells you what choices you should check.. Is is the first box, second or third. I figured it out though
Date published: 2021-02-26
Rated 5 out of 5 by from the assistance with chat was awesome loved the in computer guidance; took me right to the area i had been looking for for thirty minutes
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is the best option for easy to use app I enjoyed the experience. It was so easy to use. The Live Help continued to follow me until I was complete with my return to ensure that I was successful. Thank you
Date published: 2021-02-26
Rated 5 out of 5 by from Very helpful and easy!! They are very informative and make it where it doesn't take as long to do them and less stress.
Date published: 2021-02-26
Rated 5 out of 5 by from Terrific experience This was the first time I used Turbo Tax. It was great. It walked me through everything.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11498
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Ok could've been better Had to start over several times some of the areas on the site would not allow you to go forward good to go back and redo it
Date published: 2021-02-26
Rated 5 out of 5 by from easy as pie I have had tax issues for years. I was terrified wen I thought about doing m return. The tax expert walked me right through the processes. Thank you Turbo Tax
Date published: 2021-02-26
Rated 5 out of 5 by from Awsome Very easy and comprehensive. User friendly and efficient
Date published: 2021-02-26
Rated 1 out of 5 by from TurboTax - Opening & Filing Failures When I tried to open TurboTax (after downloading), all I got was a blank white screen. I had to disable my firewall to get the app to open. When I tried to file my State return, the popup froze. After a half hour on the phone with the TT rep, he couldn't fix the problem and I have to mail my state return. VERY POOR EXPERIENCE.
Date published: 2021-02-26
Rated 5 out of 5 by from GREAT Super easy to use and navigate though. Highly recommend!!!
Date published: 2021-02-26
Rated 5 out of 5 by from scary Had to triple my info.. Scary.. I am retired military and there is not really a place that tells you what choices you should check.. Is is the first box, second or third. I figured it out though
Date published: 2021-02-26
Rated 5 out of 5 by from the assistance with chat was awesome loved the in computer guidance; took me right to the area i had been looking for for thirty minutes
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is the best option for easy to use app I enjoyed the experience. It was so easy to use. The Live Help continued to follow me until I was complete with my return to ensure that I was successful. Thank you
Date published: 2021-02-26
Rated 5 out of 5 by from Very helpful and easy!! They are very informative and make it where it doesn't take as long to do them and less stress.
Date published: 2021-02-26
Rated 5 out of 5 by from Terrific experience This was the first time I used Turbo Tax. It was great. It walked me through everything.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11498