TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from QUICK AND EFFICIENT QUICK AND EFFICIENT. JUST MADE IT VERY SIMPLE AND EASY.
Date published: 2023-02-20
Rated 5 out of 5 by from Super easy to use My experience with TurboTax has been wonderful. I had to amend my taxes since my old job neglected to send my W-2s in on time. I thought this would be a chore. With TurboTax, I was able to get this done quick and painless!
Date published: 2023-02-20
Rated 5 out of 5 by from Taxes Eric was a really good agent helped me out as much as he can
Date published: 2023-02-20
Rated 5 out of 5 by from Great program love it! Easy to use, love that the history is there as well!
Date published: 2023-02-20
Rated 5 out of 5 by from Amazing experience I was really concerned about Filing my taxes because I barely worked this year but you guys have done a great job as always
Date published: 2023-02-20
Rated 5 out of 5 by from I love Turbotax The expert was amazing she was able to assist me with my taxes.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo tax is awesome I absolutely loved using Turbo Tax. It was very helpful. Will use it again.
Date published: 2023-02-20
Rated 5 out of 5 by from Great product Much improved over the software that was loaded onto my personal PC in the past which always required updates
Date published: 2023-02-20
Rated 1 out of 5 by from I will not be using TurboTax next year. I had a W-2G provided to me with a Federal identification number which was nine digits but included two dashes. TurboTax will not allow this even though it is a valid ID for this provider. I had to pay $20.00 to file the state form only to have the form rejected by the Federal government. I now have to file by paper and am out the $20.00 because this software would not allow entry of a valid ID.
Date published: 2023-02-20
Rated 5 out of 5 by from Jerome is the best It was my first time to receive negative return amount after I used Turbotax for 10 years. I decided upgrade to make sure what I am seeing and doing is right. Jerome picked up my request immidiately and answered all questions I had and even he educated us in a short call. I think the platform is pretty neat as I could see his face as live but I did not share my camera screen. They keep customer's privacy but it is a true live chat experience with showing his face and talked to us. I have never experienced this upgrade before but I do not have regret with it.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11496
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from QUICK AND EFFICIENT QUICK AND EFFICIENT. JUST MADE IT VERY SIMPLE AND EASY.
Date published: 2023-02-20
Rated 5 out of 5 by from Super easy to use My experience with TurboTax has been wonderful. I had to amend my taxes since my old job neglected to send my W-2s in on time. I thought this would be a chore. With TurboTax, I was able to get this done quick and painless!
Date published: 2023-02-20
Rated 5 out of 5 by from Taxes Eric was a really good agent helped me out as much as he can
Date published: 2023-02-20
Rated 5 out of 5 by from Great program love it! Easy to use, love that the history is there as well!
Date published: 2023-02-20
Rated 5 out of 5 by from Amazing experience I was really concerned about Filing my taxes because I barely worked this year but you guys have done a great job as always
Date published: 2023-02-20
Rated 5 out of 5 by from I love Turbotax The expert was amazing she was able to assist me with my taxes.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo tax is awesome I absolutely loved using Turbo Tax. It was very helpful. Will use it again.
Date published: 2023-02-20
Rated 5 out of 5 by from Great product Much improved over the software that was loaded onto my personal PC in the past which always required updates
Date published: 2023-02-20
Rated 1 out of 5 by from I will not be using TurboTax next year. I had a W-2G provided to me with a Federal identification number which was nine digits but included two dashes. TurboTax will not allow this even though it is a valid ID for this provider. I had to pay $20.00 to file the state form only to have the form rejected by the Federal government. I now have to file by paper and am out the $20.00 because this software would not allow entry of a valid ID.
Date published: 2023-02-20
Rated 5 out of 5 by from Jerome is the best It was my first time to receive negative return amount after I used Turbotax for 10 years. I decided upgrade to make sure what I am seeing and doing is right. Jerome picked up my request immidiately and answered all questions I had and even he educated us in a short call. I think the platform is pretty neat as I could see his face as live but I did not share my camera screen. They keep customer's privacy but it is a true live chat experience with showing his face and talked to us. I have never experienced this upgrade before but I do not have regret with it.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11496