TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
ChtJapan from
Jerome is the best
It was my first time to receive negative return amount after I used Turbotax for 10 years. I decided upgrade to make sure what I am seeing and doing is right. Jerome picked up my request immidiately and answered all questions I had and even he educated us in a short call. I think the platform is pretty neat as I could see his face as live but I did not share my camera screen. They keep customer's privacy but it is a true live chat experience with showing his face and talked to us. I have never experienced this upgrade before but I do not have regret with it.
Date published: 2023-02-20
Rated 5 out of 5 by
arbizep from
awesommmme
great experts, great knowledge they were very patient with me going through every issue i had.
Date published: 2023-02-20
Rated 5 out of 5 by
okeubler01 from
The help section was very helpful.
It was pretty simple. Having everything from last year was very helpful and made it quick to enter everything.
Date published: 2023-02-20
Rated 5 out of 5 by
TaxDom from
Easy Peasy
I love being able to complete everything from the comforts of my own home.
Date published: 2023-02-20
Rated 5 out of 5 by
PumaTax from
Turbo tax is great!
Simple to use, and it guides you every single step along with help to answer your questions.
Date published: 2023-02-20
Rated 5 out of 5 by
MrHagberg from
Easy to use!
Been using turbo tax for many years now. Have never had a bad experience. So easy to use and very fast. Low cost and feels very well put together.
Date published: 2023-02-20
Rated 5 out of 5 by
Kenneth_Ray from
The filing went very smooth
It was easy to do but I accidently opened the Dependent Worksheet and it prevented me from completing my e-filing. Tamia came to my rescue and showed me how to rectify the error. What a weight was taken from my shoulders.
Date published: 2023-02-20
Rated 5 out of 5 by
Kris1519 from
TurboTac is great and easy
Fast, easy and informational! 10 out of tend recommend using TurboTax.
Date published: 2023-02-20
Rated 2 out of 5 by
SDH40 from
Annoyed about seperate filing fees and deletion
I wish the prompts would have mentioned that there was a fee to file state and Federal together. I do not remember being charged for that in the past. I spent a lot of time carefully getting my return ready and then the state was deleted because I didn't want to pay to file it together. I could have saved a lot of time if that information was made clear in the first place. I have used turbo tax for many years but after this experience I do not know if I will use them again.
Date published: 2023-02-20
Rated 5 out of 5 by
Zayden23 from
TurboTax Rocks!
It was easy to use and it was fun to use. I would recommend my friends to use turbo tax.
All TurboTax® Offerings Reviews - Page 11494
Date published: 2023-02-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ChtJapan from
Jerome is the best
It was my first time to receive negative return amount after I used Turbotax for 10 years. I decided upgrade to make sure what I am seeing and doing is right. Jerome picked up my request immidiately and answered all questions I had and even he educated us in a short call. I think the platform is pretty neat as I could see his face as live but I did not share my camera screen. They keep customer's privacy but it is a true live chat experience with showing his face and talked to us. I have never experienced this upgrade before but I do not have regret with it.
Date published: 2023-02-20
Rated 5 out of 5 by
arbizep from
awesommmme
great experts, great knowledge they were very patient with me going through every issue i had.
Date published: 2023-02-20
Rated 5 out of 5 by
okeubler01 from
The help section was very helpful.
It was pretty simple. Having everything from last year was very helpful and made it quick to enter everything.
Date published: 2023-02-20
Rated 5 out of 5 by
TaxDom from
Easy Peasy
I love being able to complete everything from the comforts of my own home.
Date published: 2023-02-20
Rated 5 out of 5 by
PumaTax from
Turbo tax is great!
Simple to use, and it guides you every single step along with help to answer your questions.
Date published: 2023-02-20
Rated 5 out of 5 by
MrHagberg from
Easy to use!
Been using turbo tax for many years now. Have never had a bad experience. So easy to use and very fast. Low cost and feels very well put together.
Date published: 2023-02-20
Rated 5 out of 5 by
Kenneth_Ray from
The filing went very smooth
It was easy to do but I accidently opened the Dependent Worksheet and it prevented me from completing my e-filing. Tamia came to my rescue and showed me how to rectify the error. What a weight was taken from my shoulders.
Date published: 2023-02-20
Rated 5 out of 5 by
Kris1519 from
TurboTac is great and easy
Fast, easy and informational! 10 out of tend recommend using TurboTax.
Date published: 2023-02-20
Rated 2 out of 5 by
SDH40 from
Annoyed about seperate filing fees and deletion
I wish the prompts would have mentioned that there was a fee to file state and Federal together. I do not remember being charged for that in the past. I spent a lot of time carefully getting my return ready and then the state was deleted because I didn't want to pay to file it together. I could have saved a lot of time if that information was made clear in the first place. I have used turbo tax for many years but after this experience I do not know if I will use them again.
Date published: 2023-02-20
Rated 5 out of 5 by
Zayden23 from
TurboTax Rocks!
It was easy to use and it was fun to use. I would recommend my friends to use turbo tax.
All TurboTax® Offerings Reviews - Page 11494
Date published: 2023-02-20