TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
andrew35438675348765 from
Easy to file but adds hidden charges
Easy to use but when you think its only going to cost you around $40 to file then at the end it $165. And you just spent 35 min filling everything out you don't want to start over so you just pay it... Going to figure out where I can file cheaper next year
Date published: 2023-02-20
Rated 5 out of 5 by
KANDYMAN81 from
Awesome customer service
Mr. Odell was awesome and very helpful. I would not have been able to accomplish what I needed to if not for him.
Date published: 2023-02-20
Rated 5 out of 5 by
Martin2184 from
Turbo Tax is great
It was easy to use and learn. It has been great to do it yourself.
Date published: 2023-02-20
Rated 5 out of 5 by
DMSDO from
Always successful with turbotax ! Its GREAT !!
I have never had a bad experience in over 16 years of using Turbotax !
Date published: 2023-02-20
Rated 5 out of 5 by
null from
Easiest way to file!
My mother was a tax preparer and filed my taxes every year for me until she passed in 2016. I've been using Turbo Tax ever since, and they have never let me down!
Date published: 2023-02-20
Rated 4 out of 5 by
Luisaaaaaaa from
Love Turbo
I’ve been using turbo tax for years and they always help if something dose not look ok.
Date published: 2023-02-20
Rated 4 out of 5 by
One Forty from
Quick & Helpful
It was easy and helpful to use. I did not like the 39 hidden fee at the end for e-filing. I thought that was kind of sneaky. I wish it was at the start how much it would cost. "File for free!" was mentioned a lot, but at the end of the day, "free" was nowhere to be found. 140 to file is kind of steep. I appreciate the thoroughness of the program though!
Date published: 2023-02-20
Rated 5 out of 5 by
mercy10 from
user friendly which is awesme
It was a great feeling to do my own taxes, thanks to TurboTax
Date published: 2023-02-20
Rated 5 out of 5 by
melliott2112 from
Reliable way to file
I have been using Turbo Tax for close to 10 years now. It's fast, reliable, and easy. I haven't had any issues with the service so far.
Date published: 2023-02-20
Rated 4 out of 5 by
jwstagg007 from
TurboTax Affordable
Affordable, despite I don't agree with the processing fee along with the standard service of $89 to use the service. It makes transferring my return from previous year to current tax season year easy and less stress other than dealing with all the paperwork
All TurboTax® Offerings Reviews - Page 11493
Date published: 2023-02-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
andrew35438675348765 from
Easy to file but adds hidden charges
Easy to use but when you think its only going to cost you around $40 to file then at the end it $165. And you just spent 35 min filling everything out you don't want to start over so you just pay it... Going to figure out where I can file cheaper next year
Date published: 2023-02-20
Rated 5 out of 5 by
KANDYMAN81 from
Awesome customer service
Mr. Odell was awesome and very helpful. I would not have been able to accomplish what I needed to if not for him.
Date published: 2023-02-20
Rated 5 out of 5 by
Martin2184 from
Turbo Tax is great
It was easy to use and learn. It has been great to do it yourself.
Date published: 2023-02-20
Rated 5 out of 5 by
DMSDO from
Always successful with turbotax ! Its GREAT !!
I have never had a bad experience in over 16 years of using Turbotax !
Date published: 2023-02-20
Rated 5 out of 5 by
null from
Easiest way to file!
My mother was a tax preparer and filed my taxes every year for me until she passed in 2016. I've been using Turbo Tax ever since, and they have never let me down!
Date published: 2023-02-20
Rated 4 out of 5 by
Luisaaaaaaa from
Love Turbo
I’ve been using turbo tax for years and they always help if something dose not look ok.
Date published: 2023-02-20
Rated 4 out of 5 by
One Forty from
Quick & Helpful
It was easy and helpful to use. I did not like the 39 hidden fee at the end for e-filing. I thought that was kind of sneaky. I wish it was at the start how much it would cost. "File for free!" was mentioned a lot, but at the end of the day, "free" was nowhere to be found. 140 to file is kind of steep. I appreciate the thoroughness of the program though!
Date published: 2023-02-20
Rated 5 out of 5 by
mercy10 from
user friendly which is awesme
It was a great feeling to do my own taxes, thanks to TurboTax
Date published: 2023-02-20
Rated 5 out of 5 by
melliott2112 from
Reliable way to file
I have been using Turbo Tax for close to 10 years now. It's fast, reliable, and easy. I haven't had any issues with the service so far.
Date published: 2023-02-20
Rated 4 out of 5 by
jwstagg007 from
TurboTax Affordable
Affordable, despite I don't agree with the processing fee along with the standard service of $89 to use the service. It makes transferring my return from previous year to current tax season year easy and less stress other than dealing with all the paperwork
All TurboTax® Offerings Reviews - Page 11493
Date published: 2023-02-20