TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Easy to file but adds hidden charges Easy to use but when you think its only going to cost you around $40 to file then at the end it $165. And you just spent 35 min filling everything out you don't want to start over so you just pay it... Going to figure out where I can file cheaper next year
Date published: 2023-02-20
Rated 5 out of 5 by from Awesome customer service Mr. Odell was awesome and very helpful. I would not have been able to accomplish what I needed to if not for him.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is great It was easy to use and learn. It has been great to do it yourself.
Date published: 2023-02-20
Rated 5 out of 5 by from Always successful with turbotax ! Its GREAT !! I have never had a bad experience in over 16 years of using Turbotax !
Date published: 2023-02-20
Rated 5 out of 5 by from Easiest way to file! My mother was a tax preparer and filed my taxes every year for me until she passed in 2016. I've been using Turbo Tax ever since, and they have never let me down!
Date published: 2023-02-20
Rated 4 out of 5 by from Love Turbo I’ve been using turbo tax for years and they always help if something dose not look ok.
Date published: 2023-02-20
Rated 4 out of 5 by from Quick & Helpful It was easy and helpful to use. I did not like the 39 hidden fee at the end for e-filing. I thought that was kind of sneaky. I wish it was at the start how much it would cost. "File for free!" was mentioned a lot, but at the end of the day, "free" was nowhere to be found. 140 to file is kind of steep. I appreciate the thoroughness of the program though!
Date published: 2023-02-20
Rated 5 out of 5 by from user friendly which is awesme It was a great feeling to do my own taxes, thanks to TurboTax
Date published: 2023-02-20
Rated 5 out of 5 by from Reliable way to file I have been using Turbo Tax for close to 10 years now. It's fast, reliable, and easy. I haven't had any issues with the service so far.
Date published: 2023-02-20
Rated 4 out of 5 by from TurboTax Affordable Affordable, despite I don't agree with the processing fee along with the standard service of $89 to use the service. It makes transferring my return from previous year to current tax season year easy and less stress other than dealing with all the paperwork
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11493
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Easy to file but adds hidden charges Easy to use but when you think its only going to cost you around $40 to file then at the end it $165. And you just spent 35 min filling everything out you don't want to start over so you just pay it... Going to figure out where I can file cheaper next year
Date published: 2023-02-20
Rated 5 out of 5 by from Awesome customer service Mr. Odell was awesome and very helpful. I would not have been able to accomplish what I needed to if not for him.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is great It was easy to use and learn. It has been great to do it yourself.
Date published: 2023-02-20
Rated 5 out of 5 by from Always successful with turbotax ! Its GREAT !! I have never had a bad experience in over 16 years of using Turbotax !
Date published: 2023-02-20
Rated 5 out of 5 by from Easiest way to file! My mother was a tax preparer and filed my taxes every year for me until she passed in 2016. I've been using Turbo Tax ever since, and they have never let me down!
Date published: 2023-02-20
Rated 4 out of 5 by from Love Turbo I’ve been using turbo tax for years and they always help if something dose not look ok.
Date published: 2023-02-20
Rated 4 out of 5 by from Quick & Helpful It was easy and helpful to use. I did not like the 39 hidden fee at the end for e-filing. I thought that was kind of sneaky. I wish it was at the start how much it would cost. "File for free!" was mentioned a lot, but at the end of the day, "free" was nowhere to be found. 140 to file is kind of steep. I appreciate the thoroughness of the program though!
Date published: 2023-02-20
Rated 5 out of 5 by from user friendly which is awesme It was a great feeling to do my own taxes, thanks to TurboTax
Date published: 2023-02-20
Rated 5 out of 5 by from Reliable way to file I have been using Turbo Tax for close to 10 years now. It's fast, reliable, and easy. I haven't had any issues with the service so far.
Date published: 2023-02-20
Rated 4 out of 5 by from TurboTax Affordable Affordable, despite I don't agree with the processing fee along with the standard service of $89 to use the service. It makes transferring my return from previous year to current tax season year easy and less stress other than dealing with all the paperwork
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11493