TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
kcinbloom from
Expedient and reliable
I usually engage AARP services for tax prep, but this year was unable because AARP would not prepare for crypto stock sales. This cost more, but it was expedient. I've used Turbotax in the past and it was good. No issues here.
Date published: 2023-02-20
Rated 5 out of 5 by
scotyo from
2nd time around gets easier
So thankful to have been using turbo tax, the first year in was daunting, having to input all my information for the first time. This second year around was a breeze, even though I moved and changed Jobs, it was pleasant to be able to do it on my own time wherever. Thanks Turbotax <3
Date published: 2023-02-20
Rated 4 out of 5 by
BohunksRock from
Fast and thorough
This is my fourth year filing with Turbo Tax. They are quick and thorough. I appreciate that they provide several opportunities to double and triple check information.
Date published: 2023-02-20
Rated 5 out of 5 by
JDB927 from
TurboTax is the best!
It makes preparing and filing tax returns easy even for a a non-tech person like me.
Date published: 2023-02-20
Rated 2 out of 5 by
MichaelSacramento from
Turbo Tax Has Severe Problems
TurboTax causes great frustration dealing with foreign tax payments, even in simple situations such as foreign tax paid by mutual funds. TurboTax (and the phone advisors) does a poor job with K-1s. In some cases, such as in the liquidation of a partnership, no help is provided. TurboTax refuses to fix the confusing entry of information related to 199A and UBIA. After completing a complex tax return, it is routine for there to be numerous errors caused by missing information that TurboTax didn't request. Limited or no information is provided on where to find the needed information and how to enter it. This causes great frustration each time TurboTax is used.
Date published: 2023-02-20
Rated 5 out of 5 by
LMJ23 from
Turbo Tax Quick and Easy
It was quick and easy. They try to add extra fees on there without having the need for additional services. Overall, it is easy and affordable.
Date published: 2023-02-20
Rated 1 out of 5 by
Slozano1228 from
NOT FREE
Why do I have to pay when TurboTax advertises FREE services?
Date published: 2023-02-20
Rated 5 out of 5 by
VW Fam from
Tax Experience
We worked with James to complete our taxes this year and the experience went above our expectations. It was incredibly easy to work with him to have our taxes done and the piece of mind was well worth the cost. So grateful for his assistance and kindness.
Date published: 2023-02-20
Rated 5 out of 5 by
Lindzy from
Live Help is an excellent feature
I had a live expert rep chat with me for well over an hour and answer my many questions very thoroughly. I always feel I have a better understanding of the tax return process after connecting to a live TurboTax rep. Well worth it.
Date published: 2023-02-20
Rated 5 out of 5 by
Emez from
Easy to file
Done with personal income tax filing in less than 1 hour.
All TurboTax® Offerings Reviews - Page 11492
Date published: 2023-02-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
kcinbloom from
Expedient and reliable
I usually engage AARP services for tax prep, but this year was unable because AARP would not prepare for crypto stock sales. This cost more, but it was expedient. I've used Turbotax in the past and it was good. No issues here.
Date published: 2023-02-20
Rated 5 out of 5 by
scotyo from
2nd time around gets easier
So thankful to have been using turbo tax, the first year in was daunting, having to input all my information for the first time. This second year around was a breeze, even though I moved and changed Jobs, it was pleasant to be able to do it on my own time wherever. Thanks Turbotax <3
Date published: 2023-02-20
Rated 4 out of 5 by
BohunksRock from
Fast and thorough
This is my fourth year filing with Turbo Tax. They are quick and thorough. I appreciate that they provide several opportunities to double and triple check information.
Date published: 2023-02-20
Rated 5 out of 5 by
JDB927 from
TurboTax is the best!
It makes preparing and filing tax returns easy even for a a non-tech person like me.
Date published: 2023-02-20
Rated 2 out of 5 by
MichaelSacramento from
Turbo Tax Has Severe Problems
TurboTax causes great frustration dealing with foreign tax payments, even in simple situations such as foreign tax paid by mutual funds. TurboTax (and the phone advisors) does a poor job with K-1s. In some cases, such as in the liquidation of a partnership, no help is provided. TurboTax refuses to fix the confusing entry of information related to 199A and UBIA. After completing a complex tax return, it is routine for there to be numerous errors caused by missing information that TurboTax didn't request. Limited or no information is provided on where to find the needed information and how to enter it. This causes great frustration each time TurboTax is used.
Date published: 2023-02-20
Rated 5 out of 5 by
LMJ23 from
Turbo Tax Quick and Easy
It was quick and easy. They try to add extra fees on there without having the need for additional services. Overall, it is easy and affordable.
Date published: 2023-02-20
Rated 1 out of 5 by
Slozano1228 from
NOT FREE
Why do I have to pay when TurboTax advertises FREE services?
Date published: 2023-02-20
Rated 5 out of 5 by
VW Fam from
Tax Experience
We worked with James to complete our taxes this year and the experience went above our expectations. It was incredibly easy to work with him to have our taxes done and the piece of mind was well worth the cost. So grateful for his assistance and kindness.
Date published: 2023-02-20
Rated 5 out of 5 by
Lindzy from
Live Help is an excellent feature
I had a live expert rep chat with me for well over an hour and answer my many questions very thoroughly. I always feel I have a better understanding of the tax return process after connecting to a live TurboTax rep. Well worth it.
Date published: 2023-02-20
Rated 5 out of 5 by
Emez from
Easy to file
Done with personal income tax filing in less than 1 hour.
All TurboTax® Offerings Reviews - Page 11492
Date published: 2023-02-20