TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Not happy wiith review of estimated tax payments You need to walk us though estimated payments.,,,,,
Date published: 2022-04-16
Rated 4 out of 5 by from turbo tax ! was disappointed in software fees that I was forced to use. Live chat rep was great!!
Date published: 2022-04-16
Rated 5 out of 5 by from Keep improving each year. Forms were easy to use and when needed in using a new capability help was just a phone call away.
Date published: 2022-04-16
Rated 4 out of 5 by from turbo tax ok it's not easy to find an answer if an error HAPPEN
Date published: 2022-04-16
Rated 5 out of 5 by from Been using it for years Appreciate the ease of use and the detail involved.
Date published: 2022-04-16
Rated 5 out of 5 by from Very User Friendly The step-by-step instructions make the software extremely user friendly. It's nice to be able to start, take a break and continue at a later time. The CHAT support is also very helpful. The agents have always been very helpful.
Date published: 2022-04-16
Rated 3 out of 5 by from Not Fun There is a software glitch in the Deluxe version of the online tax program that was not computing and handling the CSA 1099-R's properly. This was costing us $2500 in unnecessary taxes. This is very frustrating. Paul was very patient and kind as we tried to work through the issue. He called back and we tried another route, entering them in the 1099R form instead. The information finally went through. This did allow me to finish our taxes.
Date published: 2022-04-16
Rated 5 out of 5 by from Great instructions TurboTax provides great and east flowing instructions to make the tax process simpler and user friendly.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome! The application is very easy to understand. i finished filing in less than 1hr.
Date published: 2022-04-16
Rated 2 out of 5 by from Works well except for entering passwords Downloading information from financial institutions works but requires typing the password instead of pasting from my password manager. It is difficult to type a 20 character multi symbol into the password field when the characters you type are hidden. Please allow pasting into the password field.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1150
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Not happy wiith review of estimated tax payments You need to walk us though estimated payments.,,,,,
Date published: 2022-04-16
Rated 4 out of 5 by from turbo tax ! was disappointed in software fees that I was forced to use. Live chat rep was great!!
Date published: 2022-04-16
Rated 5 out of 5 by from Keep improving each year. Forms were easy to use and when needed in using a new capability help was just a phone call away.
Date published: 2022-04-16
Rated 4 out of 5 by from turbo tax ok it's not easy to find an answer if an error HAPPEN
Date published: 2022-04-16
Rated 5 out of 5 by from Been using it for years Appreciate the ease of use and the detail involved.
Date published: 2022-04-16
Rated 5 out of 5 by from Very User Friendly The step-by-step instructions make the software extremely user friendly. It's nice to be able to start, take a break and continue at a later time. The CHAT support is also very helpful. The agents have always been very helpful.
Date published: 2022-04-16
Rated 3 out of 5 by from Not Fun There is a software glitch in the Deluxe version of the online tax program that was not computing and handling the CSA 1099-R's properly. This was costing us $2500 in unnecessary taxes. This is very frustrating. Paul was very patient and kind as we tried to work through the issue. He called back and we tried another route, entering them in the 1099R form instead. The information finally went through. This did allow me to finish our taxes.
Date published: 2022-04-16
Rated 5 out of 5 by from Great instructions TurboTax provides great and east flowing instructions to make the tax process simpler and user friendly.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome! The application is very easy to understand. i finished filing in less than 1hr.
Date published: 2022-04-16
Rated 2 out of 5 by from Works well except for entering passwords Downloading information from financial institutions works but requires typing the password instead of pasting from my password manager. It is difficult to type a 20 character multi symbol into the password field when the characters you type are hidden. Please allow pasting into the password field.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1150