TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Easy but not happy with ending price the app kept prompting me to upgrade and if i declined then it would just keep asking same questions over and over until i would upgrade to a higher package . Even if i chose simple with no deductions i would still end up paying 100 or more not happy with that.
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome Good AWESOME service and etc awesome thank you for
Date published: 2022-02-25
Rated 3 out of 5 by from Brittany was an Exceptional Expert I found the initial prompts MISLEADING. I found it impossible to only purchase Deluxe without live since I had not used the service and wasn't aware of the change until all information had been populated. Brittany was reached using the live chat to resolve the matter and she did all she could to salvage my experience.
Date published: 2022-02-25
Rated 5 out of 5 by from It's easier than you think! I have used Turbo Tax for several years and it has helped me feel more confident and capable as it increased my understanding of the process.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is the only way to go Thank You Turbo Tax. You make filing taxes easy. You Rock.
Date published: 2022-02-25
Rated 5 out of 5 by from Amazing At first i was worried i was not going to know wat to do but turbo tax made it simple, stressless fast and easy.
Date published: 2022-02-25
Rated 5 out of 5 by from super easy and the live help was amazing was easy to follow and when i needed help the live help was great
Date published: 2022-02-25
Rated 5 out of 5 by from GREAT I received great support very quickly. The support people that spoke to me are very nice and easy to understand.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax Makes Taxes Simple I wasn't sure if I wanted to try Turbo Tax. I've used a CPA for years. After my experience this year I'll never go back. Turbo Tax made my taxes simple.
Date published: 2022-02-25
Rated 3 out of 5 by from Turbo Tax is Expensive Now!!! It was ok, the only problem I have with them now is how high their fee's are. I can't believe that they are charging about $350-$400 for something that I had to fill out the whole entire time. Super disappointed in their service prices now. Next year, I will be looking elsewhere for better service prices.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 11486
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Easy but not happy with ending price the app kept prompting me to upgrade and if i declined then it would just keep asking same questions over and over until i would upgrade to a higher package . Even if i chose simple with no deductions i would still end up paying 100 or more not happy with that.
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome Good AWESOME service and etc awesome thank you for
Date published: 2022-02-25
Rated 3 out of 5 by from Brittany was an Exceptional Expert I found the initial prompts MISLEADING. I found it impossible to only purchase Deluxe without live since I had not used the service and wasn't aware of the change until all information had been populated. Brittany was reached using the live chat to resolve the matter and she did all she could to salvage my experience.
Date published: 2022-02-25
Rated 5 out of 5 by from It's easier than you think! I have used Turbo Tax for several years and it has helped me feel more confident and capable as it increased my understanding of the process.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is the only way to go Thank You Turbo Tax. You make filing taxes easy. You Rock.
Date published: 2022-02-25
Rated 5 out of 5 by from Amazing At first i was worried i was not going to know wat to do but turbo tax made it simple, stressless fast and easy.
Date published: 2022-02-25
Rated 5 out of 5 by from super easy and the live help was amazing was easy to follow and when i needed help the live help was great
Date published: 2022-02-25
Rated 5 out of 5 by from GREAT I received great support very quickly. The support people that spoke to me are very nice and easy to understand.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax Makes Taxes Simple I wasn't sure if I wanted to try Turbo Tax. I've used a CPA for years. After my experience this year I'll never go back. Turbo Tax made my taxes simple.
Date published: 2022-02-25
Rated 3 out of 5 by from Turbo Tax is Expensive Now!!! It was ok, the only problem I have with them now is how high their fee's are. I can't believe that they are charging about $350-$400 for something that I had to fill out the whole entire time. Super disappointed in their service prices now. Next year, I will be looking elsewhere for better service prices.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 11486