TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from Did someone press the EASY button? I was getting really impersonal customer service from my local CPA, whom I've never met. when i saw this service for half the price, i thought, let's try. I am so happy. I've actually never met my local CPA (referred by my financial advisor) and only communicate via email. so, when I hit the 'ready to talk to the expert' button, i was delighted with 'you'll be called in 5 min'. What? on a Sunday night? And they did call me. Sanya was so helpful, delightful, easy to talk to. She put me in the queue for my assigned CPA and I was connected within a few minutes, saying we could get my return filed tonight. What? Then I worked with Michelle for just under 3 hrs. And then we were done, returns filed. Amazing. It was such a delight to work directly with the CPA while they were processing my return. I could ask questions, she talked out loud as she went through and double/triple checked that we had everything accounted for, how it compared to the previous years, etc. As for price, well worth it. Local folks are minimum $600 and my local CPA wouldn't even quote a fixed price this year, saying instead they'd be charging by the hour.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is very simple to follow the questions I have used it for years. Makes filing taxes very easy.
Date published: 2023-02-20
Rated 5 out of 5 by from All file with turbo tax great place to file It's amazing filing taxes make it cost so much less
Date published: 2023-02-20
Rated 5 out of 5 by from Turbotax Was Quick And Easy Helpful, Quick & Easy, Excellent Customer Service, Will File With Them Again.
Date published: 2023-02-20
Rated 5 out of 5 by from Awesom User friendly; very easy to use and i love the import information from other institutions. Makes it very easy and cuts down on time
Date published: 2023-02-20
Rated 5 out of 5 by from Thank you! Heidi was amazing! She helped me to very much. Thank you for the live option
Date published: 2023-02-20
Rated 4 out of 5 by from Turbo Tax Program Really good program. I have used it for many years. Very reliable
Date published: 2023-02-20
Rated 5 out of 5 by from Very informative Using turbo tax is very helpful and makes doing taxes very easy and they are very informative.
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTax is helpful It was good and helpful and easy for me to get it done by myself
Date published: 2023-02-20
Rated 5 out of 5 by from Quick and easy to file taxes It was very quick and easy to file my taxes. Easy to understand the directions and easy to look on the forms of which numbers and boxes to add.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11485
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Did someone press the EASY button? I was getting really impersonal customer service from my local CPA, whom I've never met. when i saw this service for half the price, i thought, let's try. I am so happy. I've actually never met my local CPA (referred by my financial advisor) and only communicate via email. so, when I hit the 'ready to talk to the expert' button, i was delighted with 'you'll be called in 5 min'. What? on a Sunday night? And they did call me. Sanya was so helpful, delightful, easy to talk to. She put me in the queue for my assigned CPA and I was connected within a few minutes, saying we could get my return filed tonight. What? Then I worked with Michelle for just under 3 hrs. And then we were done, returns filed. Amazing. It was such a delight to work directly with the CPA while they were processing my return. I could ask questions, she talked out loud as she went through and double/triple checked that we had everything accounted for, how it compared to the previous years, etc. As for price, well worth it. Local folks are minimum $600 and my local CPA wouldn't even quote a fixed price this year, saying instead they'd be charging by the hour.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is very simple to follow the questions I have used it for years. Makes filing taxes very easy.
Date published: 2023-02-20
Rated 5 out of 5 by from All file with turbo tax great place to file It's amazing filing taxes make it cost so much less
Date published: 2023-02-20
Rated 5 out of 5 by from Turbotax Was Quick And Easy Helpful, Quick & Easy, Excellent Customer Service, Will File With Them Again.
Date published: 2023-02-20
Rated 5 out of 5 by from Awesom User friendly; very easy to use and i love the import information from other institutions. Makes it very easy and cuts down on time
Date published: 2023-02-20
Rated 5 out of 5 by from Thank you! Heidi was amazing! She helped me to very much. Thank you for the live option
Date published: 2023-02-20
Rated 4 out of 5 by from Turbo Tax Program Really good program. I have used it for many years. Very reliable
Date published: 2023-02-20
Rated 5 out of 5 by from Very informative Using turbo tax is very helpful and makes doing taxes very easy and they are very informative.
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTax is helpful It was good and helpful and easy for me to get it done by myself
Date published: 2023-02-20
Rated 5 out of 5 by from Quick and easy to file taxes It was very quick and easy to file my taxes. Easy to understand the directions and easy to look on the forms of which numbers and boxes to add.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11485