TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Could not have of been easier! You guys knew before I did when my state forms were ready to file. Thank you very much for your help!
Date published: 2021-02-17
Rated 5 out of 5 by from Easy and accurate - love it! Very pleased with the ease of the site and so user-friendly. I always feel confident that my information will be sent quickly and accurately!
Date published: 2021-02-17
Rated 1 out of 5 by from fees easy program but always fees and extra fees. They claim cost nothing to file then at the end its over $100
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome Experience My representative helped with my stimulus checks and beyond during Covid nightmare. Grateful and worth every penny.
Date published: 2021-02-17
Rated 5 out of 5 by from stress free and highly recommended its a simple and safe process that guides you right through and leaves you smiling and feeling great. No stress and no lines in these hectic times ! All you need is your personal information and you are all set to file! You could do it yourself or a qualified specialist could do it with or for you . Doesn't get any easier than TURBOTAX
Date published: 2021-02-17
Rated 5 out of 5 by from Kathleen is the BEST! Kathleen was wonderful. This year I had a ton of anxiety trying to ensure that I was doing everything correctly. Kathleen calmed my nerves just by talking to me, educating me & ensuring that my taxes were done right. Definitely more than I wanted to pay to have my taxes done but 100% worth it. Kathleen truly gave me so much more than I expected.
Date published: 2021-02-17
Rated 5 out of 5 by from awesum great job see you next year thankskeep up the good work
Date published: 2021-02-17
Rated 5 out of 5 by from Long time Turbo Tax user I've been using Turbo Tax for many years. Tech support people are all always very helpful and professional!
Date published: 2021-02-17
Rated 3 out of 5 by from Eh This review would have been better if TT would have been more helpful when it came time to file and there was a W2 entry left blank. I tried to chat with them to help because I had trouble finding what to enter in the box (after I had paid) and guess what . . . they were too busy to help (due to volume I guess). It was very fustrating. They had been super helpful before I paid. However, I will say this was my first year filing on my own and TT was pretty user friendly for the most part.
Date published: 2021-02-17
Rated 5 out of 5 by from 1 so super easy , lots of questions answered. thank you for this option .
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 11481
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Could not have of been easier! You guys knew before I did when my state forms were ready to file. Thank you very much for your help!
Date published: 2021-02-17
Rated 5 out of 5 by from Easy and accurate - love it! Very pleased with the ease of the site and so user-friendly. I always feel confident that my information will be sent quickly and accurately!
Date published: 2021-02-17
Rated 1 out of 5 by from fees easy program but always fees and extra fees. They claim cost nothing to file then at the end its over $100
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome Experience My representative helped with my stimulus checks and beyond during Covid nightmare. Grateful and worth every penny.
Date published: 2021-02-17
Rated 5 out of 5 by from stress free and highly recommended its a simple and safe process that guides you right through and leaves you smiling and feeling great. No stress and no lines in these hectic times ! All you need is your personal information and you are all set to file! You could do it yourself or a qualified specialist could do it with or for you . Doesn't get any easier than TURBOTAX
Date published: 2021-02-17
Rated 5 out of 5 by from Kathleen is the BEST! Kathleen was wonderful. This year I had a ton of anxiety trying to ensure that I was doing everything correctly. Kathleen calmed my nerves just by talking to me, educating me & ensuring that my taxes were done right. Definitely more than I wanted to pay to have my taxes done but 100% worth it. Kathleen truly gave me so much more than I expected.
Date published: 2021-02-17
Rated 5 out of 5 by from awesum great job see you next year thankskeep up the good work
Date published: 2021-02-17
Rated 5 out of 5 by from Long time Turbo Tax user I've been using Turbo Tax for many years. Tech support people are all always very helpful and professional!
Date published: 2021-02-17
Rated 3 out of 5 by from Eh This review would have been better if TT would have been more helpful when it came time to file and there was a W2 entry left blank. I tried to chat with them to help because I had trouble finding what to enter in the box (after I had paid) and guess what . . . they were too busy to help (due to volume I guess). It was very fustrating. They had been super helpful before I paid. However, I will say this was my first year filing on my own and TT was pretty user friendly for the most part.
Date published: 2021-02-17
Rated 5 out of 5 by from 1 so super easy , lots of questions answered. thank you for this option .
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 11481