TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax works very well I use this to prepare my taxes, my partner's and my Daughter's. East to use mostly very straight forward.
Date published: 2021-02-25
Rated 5 out of 5 by from Love Turbo Tax Plug in the number and Turbo Tax will calculate for you and give you the most of your refund. It is affordable. Don't pay someone to do your taxes, do it yourself!
Date published: 2021-02-25
Rated 3 out of 5 by from ok took a little too long to finish but i got it done
Date published: 2021-02-25
Rated 1 out of 5 by from Overpriced Not happy at all with the service or live person/chat! Charged me $90 for insurance credit for 1 month last year and charged me another $30 to take the $90 out of my refund! SMDH
Date published: 2021-02-25
Rated 5 out of 5 by from Great support from Turbo Tax Wonderful young CPA that assisted me. While my taxes were fairly simple it was comforting to know a professional viewed my return. Thank you for the good value and support.
Date published: 2021-02-25
Rated 4 out of 5 by from Return customer Got a little confused this time, ,but still satisfied.d
Date published: 2021-02-25
Rated 4 out of 5 by from 2nd year using TurboTax for Business Hard to get my CA State return forms downloaded, added 1.5 hours to get it done.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is Almost Awesome The only issue I had was I added an extension for state, paid for state, fed, deluxe, went to file, and it said I needed to mail state and not efile, because of the extension. That wasn't the problem. The problem was I was already charged for state efile. So, had to remove extension so I didnt get ripped off.
Date published: 2021-02-25
Rated 5 out of 5 by from Every young adult should be using this service!! I have been using TurboTax for the past 6 years and not once have I ran into a problem with their services or advice. As a young adult still learning how a lot of the tax world works, I rely heavily on the advice and guidance that CPAs have helped put into this online service. TurboTax has helped me not only file easily, but quickly too, and anytime I don't understand something, I just have to hit a button and BOOM I know all about it!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome I have been using TurboTax for years. I recently upgraded to the Turbo Tax Live Deluxe and I am happy to say that I am very pleased with the program. I especially liked the tax professionals that were available via the phone and the live chat to help me along the way. I was dreading completing the process because of several different deductions that I wasn't as familiar with this year. But Ms. Ana was very helpful and I was able to complete everything in just an hour.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11480
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax works very well I use this to prepare my taxes, my partner's and my Daughter's. East to use mostly very straight forward.
Date published: 2021-02-25
Rated 5 out of 5 by from Love Turbo Tax Plug in the number and Turbo Tax will calculate for you and give you the most of your refund. It is affordable. Don't pay someone to do your taxes, do it yourself!
Date published: 2021-02-25
Rated 3 out of 5 by from ok took a little too long to finish but i got it done
Date published: 2021-02-25
Rated 1 out of 5 by from Overpriced Not happy at all with the service or live person/chat! Charged me $90 for insurance credit for 1 month last year and charged me another $30 to take the $90 out of my refund! SMDH
Date published: 2021-02-25
Rated 5 out of 5 by from Great support from Turbo Tax Wonderful young CPA that assisted me. While my taxes were fairly simple it was comforting to know a professional viewed my return. Thank you for the good value and support.
Date published: 2021-02-25
Rated 4 out of 5 by from Return customer Got a little confused this time, ,but still satisfied.d
Date published: 2021-02-25
Rated 4 out of 5 by from 2nd year using TurboTax for Business Hard to get my CA State return forms downloaded, added 1.5 hours to get it done.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is Almost Awesome The only issue I had was I added an extension for state, paid for state, fed, deluxe, went to file, and it said I needed to mail state and not efile, because of the extension. That wasn't the problem. The problem was I was already charged for state efile. So, had to remove extension so I didnt get ripped off.
Date published: 2021-02-25
Rated 5 out of 5 by from Every young adult should be using this service!! I have been using TurboTax for the past 6 years and not once have I ran into a problem with their services or advice. As a young adult still learning how a lot of the tax world works, I rely heavily on the advice and guidance that CPAs have helped put into this online service. TurboTax has helped me not only file easily, but quickly too, and anytime I don't understand something, I just have to hit a button and BOOM I know all about it!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome I have been using TurboTax for years. I recently upgraded to the Turbo Tax Live Deluxe and I am happy to say that I am very pleased with the program. I especially liked the tax professionals that were available via the phone and the live chat to help me along the way. I was dreading completing the process because of several different deductions that I wasn't as familiar with this year. But Ms. Ana was very helpful and I was able to complete everything in just an hour.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11480