TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from T-Tax Accurate, easy to use especially with the sale of investments
Date published: 2022-03-05
Rated 4 out of 5 by from Turbo Tax please include free state return e-file. I got child care credit questions and don't know why. please include reasons for review requests/additional info needed.
Date published: 2022-03-05
Rated 5 out of 5 by from Thanks TurboTax Easy, user-friendly process! I am grateful for such a convenient way to file my taxes. And it's interactive! Thank you very much!
Date published: 2022-03-05
Rated 3 out of 5 by from Needs accessability options. Tiny, thin fonts are not conducive to people with poor eyesight. No way to zoom in or out.
Date published: 2022-03-05
Rated 3 out of 5 by from TurboTax Business Fairly staight-forward, but I would prefer that Intuit provide the app for MacOS.
Date published: 2022-03-05
Rated 5 out of 5 by from 2021 Tax Return Great tool and easy to follow the path to getting your taxes completed. The best is to download right into TTax the forms from the business web sites.
Date published: 2022-03-05
Rated 1 out of 5 by from Not great Could not answer simple tax questions and wanted another $200 to do it
Date published: 2022-03-05
Rated 5 out of 5 by from great program easy to use use them every year very easy tyo use get my taxes done stress free
Date published: 2022-03-05
Rated 2 out of 5 by from Desktop interface not user-friendly The desktop version was not user-friendly to me especially for filing crypto taxes. It was so confusing, I had to call customer service and even they had trouble figuring it out. For some reason their web interface can directly connect to the crypto brokerage and import their data but not the desktop interface. Even if you pay for the premier, they charge you for state e-file. This is ridiculous...
Date published: 2022-03-05
Rated 1 out of 5 by from Would be a great service if it was still free. Easy to use software, but it's a shame it's not free to file anymore. I completed by taxes and saw all the fees at the end. I was a bit discouraged with the amount they were taking out compared to prior years. I'll probably be moving to a different service next year.
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 11475
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from T-Tax Accurate, easy to use especially with the sale of investments
Date published: 2022-03-05
Rated 4 out of 5 by from Turbo Tax please include free state return e-file. I got child care credit questions and don't know why. please include reasons for review requests/additional info needed.
Date published: 2022-03-05
Rated 5 out of 5 by from Thanks TurboTax Easy, user-friendly process! I am grateful for such a convenient way to file my taxes. And it's interactive! Thank you very much!
Date published: 2022-03-05
Rated 3 out of 5 by from Needs accessability options. Tiny, thin fonts are not conducive to people with poor eyesight. No way to zoom in or out.
Date published: 2022-03-05
Rated 3 out of 5 by from TurboTax Business Fairly staight-forward, but I would prefer that Intuit provide the app for MacOS.
Date published: 2022-03-05
Rated 5 out of 5 by from 2021 Tax Return Great tool and easy to follow the path to getting your taxes completed. The best is to download right into TTax the forms from the business web sites.
Date published: 2022-03-05
Rated 1 out of 5 by from Not great Could not answer simple tax questions and wanted another $200 to do it
Date published: 2022-03-05
Rated 5 out of 5 by from great program easy to use use them every year very easy tyo use get my taxes done stress free
Date published: 2022-03-05
Rated 2 out of 5 by from Desktop interface not user-friendly The desktop version was not user-friendly to me especially for filing crypto taxes. It was so confusing, I had to call customer service and even they had trouble figuring it out. For some reason their web interface can directly connect to the crypto brokerage and import their data but not the desktop interface. Even if you pay for the premier, they charge you for state e-file. This is ridiculous...
Date published: 2022-03-05
Rated 1 out of 5 by from Would be a great service if it was still free. Easy to use software, but it's a shame it's not free to file anymore. I completed by taxes and saw all the fees at the end. I was a bit discouraged with the amount they were taking out compared to prior years. I'll probably be moving to a different service next year.
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 11475