TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Return customer Got a little confused this time, ,but still satisfied.d
Date published: 2021-02-25
Rated 4 out of 5 by from 2nd year using TurboTax for Business Hard to get my CA State return forms downloaded, added 1.5 hours to get it done.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is Almost Awesome The only issue I had was I added an extension for state, paid for state, fed, deluxe, went to file, and it said I needed to mail state and not efile, because of the extension. That wasn't the problem. The problem was I was already charged for state efile. So, had to remove extension so I didnt get ripped off.
Date published: 2021-02-25
Rated 5 out of 5 by from Every young adult should be using this service!! I have been using TurboTax for the past 6 years and not once have I ran into a problem with their services or advice. As a young adult still learning how a lot of the tax world works, I rely heavily on the advice and guidance that CPAs have helped put into this online service. TurboTax has helped me not only file easily, but quickly too, and anytime I don't understand something, I just have to hit a button and BOOM I know all about it!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome I have been using TurboTax for years. I recently upgraded to the Turbo Tax Live Deluxe and I am happy to say that I am very pleased with the program. I especially liked the tax professionals that were available via the phone and the live chat to help me along the way. I was dreading completing the process because of several different deductions that I wasn't as familiar with this year. But Ms. Ana was very helpful and I was able to complete everything in just an hour.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to file First-time filer here - Turbo Tax made it painless!
Date published: 2021-02-25
Rated 3 out of 5 by from Turbo Tax Had a built in error Turbo tax had an error built in when purchased with RSUs (Restricted Stock Units). Caused IRS to reject return. I don't have and never have had RSUs. It was easy to fix but in disconcerting that it even existed. Caused tax returning to be filed a day later than needed and thus delayed my refund
Date published: 2021-02-25
Rated 4 out of 5 by from Easy* * However, I was double-charged; once for Premier and then again at the end for Self-Employed
Date published: 2021-02-25
Rated 4 out of 5 by from It's good, but its got some software bugs I finished my federal returns and went onto my state returns. The prompt read something like: If you have any concerns about the accuracy of IRA distributions go to retirement reporting of income. So I did. And when I tried to return back to the state I was directed to errors on my mortgage interest entries that I'd already finshed entering some time ago. So I had to re-enter all that data and then the program directed to areas I would have already completed or else I would not have been directed to my state return. It even asked again about a dependent and I wasn't sure at that point if it was going to include or excluded because the prompts were now ambiguous.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax makes life so easy! We've ALWAYS used TurboTax for our taxes and for good reason...TurboTax makes filing our taxes simple and stress free!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11472
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Return customer Got a little confused this time, ,but still satisfied.d
Date published: 2021-02-25
Rated 4 out of 5 by from 2nd year using TurboTax for Business Hard to get my CA State return forms downloaded, added 1.5 hours to get it done.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is Almost Awesome The only issue I had was I added an extension for state, paid for state, fed, deluxe, went to file, and it said I needed to mail state and not efile, because of the extension. That wasn't the problem. The problem was I was already charged for state efile. So, had to remove extension so I didnt get ripped off.
Date published: 2021-02-25
Rated 5 out of 5 by from Every young adult should be using this service!! I have been using TurboTax for the past 6 years and not once have I ran into a problem with their services or advice. As a young adult still learning how a lot of the tax world works, I rely heavily on the advice and guidance that CPAs have helped put into this online service. TurboTax has helped me not only file easily, but quickly too, and anytime I don't understand something, I just have to hit a button and BOOM I know all about it!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome I have been using TurboTax for years. I recently upgraded to the Turbo Tax Live Deluxe and I am happy to say that I am very pleased with the program. I especially liked the tax professionals that were available via the phone and the live chat to help me along the way. I was dreading completing the process because of several different deductions that I wasn't as familiar with this year. But Ms. Ana was very helpful and I was able to complete everything in just an hour.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to file First-time filer here - Turbo Tax made it painless!
Date published: 2021-02-25
Rated 3 out of 5 by from Turbo Tax Had a built in error Turbo tax had an error built in when purchased with RSUs (Restricted Stock Units). Caused IRS to reject return. I don't have and never have had RSUs. It was easy to fix but in disconcerting that it even existed. Caused tax returning to be filed a day later than needed and thus delayed my refund
Date published: 2021-02-25
Rated 4 out of 5 by from Easy* * However, I was double-charged; once for Premier and then again at the end for Self-Employed
Date published: 2021-02-25
Rated 4 out of 5 by from It's good, but its got some software bugs I finished my federal returns and went onto my state returns. The prompt read something like: If you have any concerns about the accuracy of IRA distributions go to retirement reporting of income. So I did. And when I tried to return back to the state I was directed to errors on my mortgage interest entries that I'd already finshed entering some time ago. So I had to re-enter all that data and then the program directed to areas I would have already completed or else I would not have been directed to my state return. It even asked again about a dependent and I wasn't sure at that point if it was going to include or excluded because the prompts were now ambiguous.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax makes life so easy! We've ALWAYS used TurboTax for our taxes and for good reason...TurboTax makes filing our taxes simple and stress free!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11472