TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from You charge highway robbery You charge highway robbery and lobby to keep taxes complicated. Please stop. Have the government just bill us the amount we owe and get out of lives forever. Thanks.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to Use I was a bit nervous this year because I had a different tax situation. But, Turbo Tax came through and had my situation in hand. Thank you.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy navigation Turbo tax is easy to navigate and has explanations for any question you may have. They are very thorough.
Date published: 2022-04-17
Rated 4 out of 5 by from Friendly to use, but getting expensive I like the interface, but too many offers for additional services that I don't need, and the filing price is getting expensive
Date published: 2022-04-17
Rated 1 out of 5 by from Not so good. There were certain areas that were not clear to me at all.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Easy to Use step by step directions offers assistance questions are easy to comprehend
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is great. Great assistance. Great reviews and suggestions. wonderfully easy, Every. year. I love the guidance provided. Everything done is explained in an easy-to-understand language.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax made filing my taxes easy Thought the process was simple and easy to follow. It made filing my taxes easy.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax is good I've used TurboTax for years. Love it. This year loved it less. I found the instructions for the Net Investment Income Tax (especially Part II Investment Expenses Allocable) were a struggle and required more than a little referencing of IRS guidelines. And I have no idea how TurboTax arrived at the figure it did for the allocable portion of the State, local, and foreign income taxes (took me a while to figure out the number was meaningless for my personal return). Ditto the instructions for listing multiple business entities in order to separately capture business income versus rental income and accounting for the Qualified Business Income Deduction.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Using for years and it has been great. Have never had any problems
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1148
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from You charge highway robbery You charge highway robbery and lobby to keep taxes complicated. Please stop. Have the government just bill us the amount we owe and get out of lives forever. Thanks.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to Use I was a bit nervous this year because I had a different tax situation. But, Turbo Tax came through and had my situation in hand. Thank you.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy navigation Turbo tax is easy to navigate and has explanations for any question you may have. They are very thorough.
Date published: 2022-04-17
Rated 4 out of 5 by from Friendly to use, but getting expensive I like the interface, but too many offers for additional services that I don't need, and the filing price is getting expensive
Date published: 2022-04-17
Rated 1 out of 5 by from Not so good. There were certain areas that were not clear to me at all.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Easy to Use step by step directions offers assistance questions are easy to comprehend
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is great. Great assistance. Great reviews and suggestions. wonderfully easy, Every. year. I love the guidance provided. Everything done is explained in an easy-to-understand language.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax made filing my taxes easy Thought the process was simple and easy to follow. It made filing my taxes easy.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax is good I've used TurboTax for years. Love it. This year loved it less. I found the instructions for the Net Investment Income Tax (especially Part II Investment Expenses Allocable) were a struggle and required more than a little referencing of IRS guidelines. And I have no idea how TurboTax arrived at the figure it did for the allocable portion of the State, local, and foreign income taxes (took me a while to figure out the number was meaningless for my personal return). Ditto the instructions for listing multiple business entities in order to separately capture business income versus rental income and accounting for the Qualified Business Income Deduction.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Using for years and it has been great. Have never had any problems
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1148