TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Taxes are super easy I had a really easy time just like every year. Only issue I had was that for some reason my taxes were trying to have me claim a job I lost in PA from 2022 but I never had one and I couldn't figure out how to delete it.
Date published: 2023-02-05
Rated 1 out of 5 by from Unhappy I did not want to even use TurboTax Live Premier but y'all make it impossible to figure out how to turn it off. I didn't even use it to chat with a representative and y'all basically charged me $139 to do nothing. Thanks.
Date published: 2023-02-05
Rated 3 out of 5 by from Its getting annoying The basic tasks of filing is easy and simple, its the constant attempts to force us to use Inuit Credit Karma's spend account that makes me want to go back to H&R block.
Date published: 2023-02-05
Rated 5 out of 5 by from great my experience was amazing and very easy, i will use turbotax to file again.
Date published: 2023-02-05
Rated 4 out of 5 by from Turbotax gets 4.5 stars Turbo tax is an excellent product, but the changes in mortgage interest rates were difficult to understand. I frequently had to go back and re-read; not sure I still understand. Nevertheless, I wish there was a staging area where I could review entries and explanations without having to change stuff or at least a summation of what changed in case an unexpected change occurred that needs to be corrected.
Date published: 2023-02-05
Rated 5 out of 5 by from Easy and fast east and fast. simple interface and thorough. will be using next year
Date published: 2023-02-05
Rated 2 out of 5 by from Unable to Transfer Again!!! This was the second time it was unable to transfer my info from last years returns! I am trying a different product next year!
Date published: 2023-02-05
Rated 5 out of 5 by from TurboTax really helps Taxes done fast. Previous years info auto fills input prompts. It is my person liason to the IRS
Date published: 2023-02-05
Rated 1 out of 5 by from The fees keep coming If your tax return is anything other than run-of-the-mill standard, open up your wallet. Early withdrawal from a retirement fund I already paid the 30% for forced me to upgrade to TurboTax Deluxe. That was $40. But wait, my employer somehow forgot to tax $1200 of my income. That's $40. Oh, you still owe $400 to the state but don't worry, we can use your refund to cover that... For $40. Have to love paying almost $200 for a free service. Thanks TurboTax.
Date published: 2023-02-05
Rated 5 out of 5 by from I love it!! It was fast,easy and stress free.I recommend it for anyone.
Date published: 2023-02-05
All TurboTax® Offerings Reviews - Page 11470
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Taxes are super easy I had a really easy time just like every year. Only issue I had was that for some reason my taxes were trying to have me claim a job I lost in PA from 2022 but I never had one and I couldn't figure out how to delete it.
Date published: 2023-02-05
Rated 1 out of 5 by from Unhappy I did not want to even use TurboTax Live Premier but y'all make it impossible to figure out how to turn it off. I didn't even use it to chat with a representative and y'all basically charged me $139 to do nothing. Thanks.
Date published: 2023-02-05
Rated 3 out of 5 by from Its getting annoying The basic tasks of filing is easy and simple, its the constant attempts to force us to use Inuit Credit Karma's spend account that makes me want to go back to H&R block.
Date published: 2023-02-05
Rated 5 out of 5 by from great my experience was amazing and very easy, i will use turbotax to file again.
Date published: 2023-02-05
Rated 4 out of 5 by from Turbotax gets 4.5 stars Turbo tax is an excellent product, but the changes in mortgage interest rates were difficult to understand. I frequently had to go back and re-read; not sure I still understand. Nevertheless, I wish there was a staging area where I could review entries and explanations without having to change stuff or at least a summation of what changed in case an unexpected change occurred that needs to be corrected.
Date published: 2023-02-05
Rated 5 out of 5 by from Easy and fast east and fast. simple interface and thorough. will be using next year
Date published: 2023-02-05
Rated 2 out of 5 by from Unable to Transfer Again!!! This was the second time it was unable to transfer my info from last years returns! I am trying a different product next year!
Date published: 2023-02-05
Rated 5 out of 5 by from TurboTax really helps Taxes done fast. Previous years info auto fills input prompts. It is my person liason to the IRS
Date published: 2023-02-05
Rated 1 out of 5 by from The fees keep coming If your tax return is anything other than run-of-the-mill standard, open up your wallet. Early withdrawal from a retirement fund I already paid the 30% for forced me to upgrade to TurboTax Deluxe. That was $40. But wait, my employer somehow forgot to tax $1200 of my income. That's $40. Oh, you still owe $400 to the state but don't worry, we can use your refund to cover that... For $40. Have to love paying almost $200 for a free service. Thanks TurboTax.
Date published: 2023-02-05
Rated 5 out of 5 by from I love it!! It was fast,easy and stress free.I recommend it for anyone.
Date published: 2023-02-05
All TurboTax® Offerings Reviews - Page 11470