TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294026 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from better than HR block Easy to use, easy to edit information, easy to upload documents
Date published: 2022-02-18
Rated 2 out of 5 by from Diffculties with program I had completed my return and paid and needed to enter account information. I had to leave the program. When I returned it didn't allow me to return where I left off. It may me pay again in order to file. Once you pay be prepared to complete the entire process. If e filing make sure you have the banking information or you will be paying more than once for the filing. Also, make sure you have your last year's return for the adjusted gross income. I won't be using this next year because of the difficulty returning to where you stopped. Lots of reviewing if you can't complete all at once. Multiple repeat steps. Needs a list of things needed to complete. Just too much trouble.
Date published: 2022-02-18
Rated 5 out of 5 by from Absolutely Awesome Turbo Tax is so easy and user friendly! I love that if you are not sure, it guides you!
Date published: 2022-02-18
Rated 5 out of 5 by from If return comes fast great overall expeiriencs It was a good overall experience. Hope it’s at easy as it seemed.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is easy and convenient Using TurboTax was easy, convenient and helpful to e-file my tax.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is awesome and easy to use!! Very easy to file TurboTax takes you step by step and ensures you don’t miss anything. I got more back filing myself and paid less then going to a typical tax place!!
Date published: 2022-02-18
Rated 5 out of 5 by from Great Tax Software Turbo Tax made it so easy to file. Will most certainly use again next year.
Date published: 2022-02-18
Rated 4 out of 5 by from Turbo Tax Online Premier I like Turbo Tax very much. I do have one issue. There should be a notice when purchasing Turbo Tax download program. This version will not accept Coinbase transaction. Only the Online version will handle the download with the transactions. Not a good thing. I purchased the downloaded program and had to ask for a refund. It was accepted but have not gotten the money yet. I do like the Online Premier version. It was cumbersome when I had to check all the Coinbase transaction one by one. There needs to be a better way to perform that task.
Date published: 2022-02-18
Rated 2 out of 5 by from Do not buy premier Purchasing the live premier was a waste of money and unnecessary.
Date published: 2022-02-18
Rated 4 out of 5 by from Convient and helpful I find Turbo Tax to be overall user friendly and reliable. Easy step by step guide to make sure taxes are done correctly. The only issue I think that can be fixed is not being able to change how you file at the end if you picked the wrong package. There should be a way to downgrade your package at the end if you did not use the extra services. I accidentally hit Premier and didn't realize until I was done and about to file and the only way to fix it was to remove all the work I did and start over. Other than that I enjoy TurboTax
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 11470
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from better than HR block Easy to use, easy to edit information, easy to upload documents
Date published: 2022-02-18
Rated 2 out of 5 by from Diffculties with program I had completed my return and paid and needed to enter account information. I had to leave the program. When I returned it didn't allow me to return where I left off. It may me pay again in order to file. Once you pay be prepared to complete the entire process. If e filing make sure you have the banking information or you will be paying more than once for the filing. Also, make sure you have your last year's return for the adjusted gross income. I won't be using this next year because of the difficulty returning to where you stopped. Lots of reviewing if you can't complete all at once. Multiple repeat steps. Needs a list of things needed to complete. Just too much trouble.
Date published: 2022-02-18
Rated 5 out of 5 by from Absolutely Awesome Turbo Tax is so easy and user friendly! I love that if you are not sure, it guides you!
Date published: 2022-02-18
Rated 5 out of 5 by from If return comes fast great overall expeiriencs It was a good overall experience. Hope it’s at easy as it seemed.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is easy and convenient Using TurboTax was easy, convenient and helpful to e-file my tax.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is awesome and easy to use!! Very easy to file TurboTax takes you step by step and ensures you don’t miss anything. I got more back filing myself and paid less then going to a typical tax place!!
Date published: 2022-02-18
Rated 5 out of 5 by from Great Tax Software Turbo Tax made it so easy to file. Will most certainly use again next year.
Date published: 2022-02-18
Rated 4 out of 5 by from Turbo Tax Online Premier I like Turbo Tax very much. I do have one issue. There should be a notice when purchasing Turbo Tax download program. This version will not accept Coinbase transaction. Only the Online version will handle the download with the transactions. Not a good thing. I purchased the downloaded program and had to ask for a refund. It was accepted but have not gotten the money yet. I do like the Online Premier version. It was cumbersome when I had to check all the Coinbase transaction one by one. There needs to be a better way to perform that task.
Date published: 2022-02-18
Rated 2 out of 5 by from Do not buy premier Purchasing the live premier was a waste of money and unnecessary.
Date published: 2022-02-18
Rated 4 out of 5 by from Convient and helpful I find Turbo Tax to be overall user friendly and reliable. Easy step by step guide to make sure taxes are done correctly. The only issue I think that can be fixed is not being able to change how you file at the end if you picked the wrong package. There should be a way to downgrade your package at the end if you did not use the extra services. I accidentally hit Premier and didn't realize until I was done and about to file and the only way to fix it was to remove all the work I did and start over. Other than that I enjoy TurboTax
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 11470