TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo! Clean and simple. Thorough. Gets the job done and very understanding
Date published: 2022-02-17
Rated 5 out of 5 by from Thank You so much!!! Tammy was so HELPFUL! We had trouble with on section and she helped us fix it.
Date published: 2022-02-17
Rated 4 out of 5 by from Great service My experience was good I recommend the use of Turbo Tax
Date published: 2022-02-17
Rated 3 out of 5 by from My Opinion When you have to change your password it doesn't recognize your past returns. Nothing else has changed but the password. I have done my taxes with turbo tax for years. I wish they would update things & get it all together in one place. The SS# hasn't changed so it should be able to pull all returns together.
Date published: 2022-02-17
Rated 1 out of 5 by from Misleading and time consuming The turbo tax live expert was great when I chatted. However, had something about the insurance been explained a little better I wouldn't have had to do a chat. I paid $120 to my tax preparer every year, but decided to file myself this year to save money. I spent THREE HOURS and spent $156! There were all sorts of hidden fees, including a charge of $39 to have the filing charges taken out of your refund (versus making a payment upfront). Had I known that I would have just paid now! But I don't know how much time I would have wasted trying to go back to that screen to change that option, or if I even COULD go back to change it by the time I was at the end.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is so EASY!! Turbo Tax is so Easy to do. I been doing my Taxes with these guys for 8 years now. You can't go wrong with the step-by-step process. They help you through every step of the way. Turbo Tax is #1 in my eyes.
Date published: 2022-02-17
Rated 4 out of 5 by from Excellent Service Had an issue with other tax filing web sites, came back to turbo tax, no problems. as if i wasn't gone for couple years.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo tax is awesome Highly recommended to everyone! They will help you and explain every steps of the way on whatever you missed or don't understand about! Keep up the good work Turbo nicely done!
Date published: 2022-02-17
Rated 5 out of 5 by from this was easy This was easier than I thought and i will use it again.
Date published: 2022-02-17
Rated 5 out of 5 by from turbotax is so orginized and easy to use it was easy to use and easy to navigate the website
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11467
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo! Clean and simple. Thorough. Gets the job done and very understanding
Date published: 2022-02-17
Rated 5 out of 5 by from Thank You so much!!! Tammy was so HELPFUL! We had trouble with on section and she helped us fix it.
Date published: 2022-02-17
Rated 4 out of 5 by from Great service My experience was good I recommend the use of Turbo Tax
Date published: 2022-02-17
Rated 3 out of 5 by from My Opinion When you have to change your password it doesn't recognize your past returns. Nothing else has changed but the password. I have done my taxes with turbo tax for years. I wish they would update things & get it all together in one place. The SS# hasn't changed so it should be able to pull all returns together.
Date published: 2022-02-17
Rated 1 out of 5 by from Misleading and time consuming The turbo tax live expert was great when I chatted. However, had something about the insurance been explained a little better I wouldn't have had to do a chat. I paid $120 to my tax preparer every year, but decided to file myself this year to save money. I spent THREE HOURS and spent $156! There were all sorts of hidden fees, including a charge of $39 to have the filing charges taken out of your refund (versus making a payment upfront). Had I known that I would have just paid now! But I don't know how much time I would have wasted trying to go back to that screen to change that option, or if I even COULD go back to change it by the time I was at the end.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is so EASY!! Turbo Tax is so Easy to do. I been doing my Taxes with these guys for 8 years now. You can't go wrong with the step-by-step process. They help you through every step of the way. Turbo Tax is #1 in my eyes.
Date published: 2022-02-17
Rated 4 out of 5 by from Excellent Service Had an issue with other tax filing web sites, came back to turbo tax, no problems. as if i wasn't gone for couple years.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo tax is awesome Highly recommended to everyone! They will help you and explain every steps of the way on whatever you missed or don't understand about! Keep up the good work Turbo nicely done!
Date published: 2022-02-17
Rated 5 out of 5 by from this was easy This was easier than I thought and i will use it again.
Date published: 2022-02-17
Rated 5 out of 5 by from turbotax is so orginized and easy to use it was easy to use and easy to navigate the website
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11467