TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbotax easy and fast It was great to not worry about getting taxes done correctly. TurboTax professionals were very fast and explained everything very clearly
Date published: 2022-03-26
Rated 1 out of 5 by from NO VERSION FOR MAC!!! I hate it that TurboTax doesn't offer this version for a Mac. I had to buy and have to maintain a separate Windows machine just so I can prepare the tax return. And, there is no state version for either the Mac or for Windows.
Date published: 2022-03-26
Rated 5 out of 5 by from Awesome TurboTax is excellent, i love turbo tax. Hopefully i will get to do my tax every year.
Date published: 2022-03-26
Rated 3 out of 5 by from live is a sink of your time and money Opted for Turbo tax live as i had issues with software that they had issues to resolve- one of my stock imports caused me to have to manually review 350 issues and fix by taking 1 minute and 3 live calls using realy texting through a live agent did not fix the issue. partial mortgage form does not work same issue getting help
Date published: 2022-03-26
Rated 3 out of 5 by from was a bit of confusion with the program this year Little disappointed in the details for the stimulus question should have choice e file and print federal for records. Then do the state choice e file or mail and print for records or simply print for your records and use it to review the choice on filing each separately
Date published: 2022-03-26
Rated 5 out of 5 by from Upgrading is worth it I overcontributed to my Roth last year and knew I would have some specifics to navigate. The live tax agent was incredibly helpful and ended up saving me money because I incorrectly filed on my own.
Date published: 2022-03-26
Rated 5 out of 5 by from Excellent except for one nuisance I use my Personal Deduction rather than the larger Federal Standard Deduction because it helped with my state taxes which requires me to take a very small State Standard Deduction if I take the Federal Standard Deduction. However, whenever I run the review, TurboTax forces the $600 Charity Deduction for my Federal as if I was using the Federal Standard Deduction. I have to override this line item and set it to $0 every time.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to file. Love the step by step support. The help guide was very useful.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax did all the hard work----awesome!! Needed a little help and my Turbo was right there----
Date published: 2022-03-26
Rated 1 out of 5 by from Took away some headaches- added others I was looking for full service for the turbotax staff to be able to prepare my taxes for me with minimal hassle on my end. I uploaded all my documents early and after the initial phone call I uploaded additional requested documents. Then I was matched with my tax preparer and I don't like that my initial phone conversation wasn't with the person who ultimately prepared my taxes. He got things wrong like what state I was currently living in and sent messages asking for information while also calling me with requests for different information each time. I'd prefer to be contacted at one time with all the requested information. Also, he called me after 10pm once which was very unprofessional. I won't be using this service again next year.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 11466
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax easy and fast It was great to not worry about getting taxes done correctly. TurboTax professionals were very fast and explained everything very clearly
Date published: 2022-03-26
Rated 1 out of 5 by from NO VERSION FOR MAC!!! I hate it that TurboTax doesn't offer this version for a Mac. I had to buy and have to maintain a separate Windows machine just so I can prepare the tax return. And, there is no state version for either the Mac or for Windows.
Date published: 2022-03-26
Rated 5 out of 5 by from Awesome TurboTax is excellent, i love turbo tax. Hopefully i will get to do my tax every year.
Date published: 2022-03-26
Rated 3 out of 5 by from live is a sink of your time and money Opted for Turbo tax live as i had issues with software that they had issues to resolve- one of my stock imports caused me to have to manually review 350 issues and fix by taking 1 minute and 3 live calls using realy texting through a live agent did not fix the issue. partial mortgage form does not work same issue getting help
Date published: 2022-03-26
Rated 3 out of 5 by from was a bit of confusion with the program this year Little disappointed in the details for the stimulus question should have choice e file and print federal for records. Then do the state choice e file or mail and print for records or simply print for your records and use it to review the choice on filing each separately
Date published: 2022-03-26
Rated 5 out of 5 by from Upgrading is worth it I overcontributed to my Roth last year and knew I would have some specifics to navigate. The live tax agent was incredibly helpful and ended up saving me money because I incorrectly filed on my own.
Date published: 2022-03-26
Rated 5 out of 5 by from Excellent except for one nuisance I use my Personal Deduction rather than the larger Federal Standard Deduction because it helped with my state taxes which requires me to take a very small State Standard Deduction if I take the Federal Standard Deduction. However, whenever I run the review, TurboTax forces the $600 Charity Deduction for my Federal as if I was using the Federal Standard Deduction. I have to override this line item and set it to $0 every time.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to file. Love the step by step support. The help guide was very useful.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax did all the hard work----awesome!! Needed a little help and my Turbo was right there----
Date published: 2022-03-26
Rated 1 out of 5 by from Took away some headaches- added others I was looking for full service for the turbotax staff to be able to prepare my taxes for me with minimal hassle on my end. I uploaded all my documents early and after the initial phone call I uploaded additional requested documents. Then I was matched with my tax preparer and I don't like that my initial phone conversation wasn't with the person who ultimately prepared my taxes. He got things wrong like what state I was currently living in and sent messages asking for information while also calling me with requests for different information each time. I'd prefer to be contacted at one time with all the requested information. Also, he called me after 10pm once which was very unprofessional. I won't be using this service again next year.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 11466