TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbot Tax once again! It's never fun too file taxes. Of course, it's the right thing to do. And, Turbot Tax makes the process easier with constant help available and worthwhile tips along the way. As they say, "This wasn't our first rodeo" and it , hopefully, won't be the last. Thanks , TurboTax Tax. You're more than okay in our book.
Date published: 2022-03-10
Rated 5 out of 5 by from Easy and full of step by step instructions! Loved it was so easy! Will be using this again step by step instructions.
Date published: 2022-03-10
Rated 5 out of 5 by from TurboTax an awesome TurboTax an awesome awesome awesome love them love them
Date published: 2022-03-10
Rated 5 out of 5 by from Honestly, it keeps getting easier to use Only thing that was painful was walking through every Covered Call Option I did in 2021. That took a lot of time. But other than that... +1
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax ROCKS!! This was my first time doing my taxes and I was dreading it but Turbo Tax was so user friendly and I loved how you could chat with live people. I won't dread it next year!
Date published: 2022-03-10
Rated 5 out of 5 by from Great! I have used Turbo Tax for over 5 years and always get good results! The people are professional and easy to work with!
Date published: 2022-03-10
Rated 3 out of 5 by from Turbo tax ok This year was difficult. Not as easy as usual. Asked for 2 phone calls never got.
Date published: 2022-03-10
Rated 1 out of 5 by from I had no choice! I have been dealing with Turbotax for over a week now. Turbotax online is failing in the "review" step and I have probably called them 10 times or over 10 times to get online support and finally one of specialists provided me with Turbotax desktop version and I was able to file my taxes. I also got DOUBLE CHARGED for tax audits. My taxes should be pretty straight forward. I am single with only one W2, no dependent, no house, with some investments that I had made, but still it was very very frustrating. Also, they are not willing to refund you because you can use online version to paper file you taxes! which in my case it was not even generating paper tax forms to mail them. Anyways, long story short, not happy with Turbotax and I will consider another tax service next year! Thanks!
Date published: 2022-03-10
Rated 4 out of 5 by from Good but could be better I have used TurboTax for many years and feel it is the best option available. There are areas where more information would be helpful, e.g. instructions for stimulus reporting this year. Also, charge for e-file of state taxes is outrageous.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is Awesome TURBO TAX IS A GREAT TOOL TO USE FOR YOUR TAXES, HAD THE GREATREST EXPERIENCE WITH MY EXPERT PREPARER, SHE WAS VERY KNOWLEDGEABLE AND PROFESSIONAL AND KIND AND HELP ME DO MY TAXES IN A TIMELY MATTER, I WILL REFER THEM ANY TIME. THANK YOU TURBO TAX YOU ROCK!
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 11459
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbot Tax once again! It's never fun too file taxes. Of course, it's the right thing to do. And, Turbot Tax makes the process easier with constant help available and worthwhile tips along the way. As they say, "This wasn't our first rodeo" and it , hopefully, won't be the last. Thanks , TurboTax Tax. You're more than okay in our book.
Date published: 2022-03-10
Rated 5 out of 5 by from Easy and full of step by step instructions! Loved it was so easy! Will be using this again step by step instructions.
Date published: 2022-03-10
Rated 5 out of 5 by from TurboTax an awesome TurboTax an awesome awesome awesome love them love them
Date published: 2022-03-10
Rated 5 out of 5 by from Honestly, it keeps getting easier to use Only thing that was painful was walking through every Covered Call Option I did in 2021. That took a lot of time. But other than that... +1
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax ROCKS!! This was my first time doing my taxes and I was dreading it but Turbo Tax was so user friendly and I loved how you could chat with live people. I won't dread it next year!
Date published: 2022-03-10
Rated 5 out of 5 by from Great! I have used Turbo Tax for over 5 years and always get good results! The people are professional and easy to work with!
Date published: 2022-03-10
Rated 3 out of 5 by from Turbo tax ok This year was difficult. Not as easy as usual. Asked for 2 phone calls never got.
Date published: 2022-03-10
Rated 1 out of 5 by from I had no choice! I have been dealing with Turbotax for over a week now. Turbotax online is failing in the "review" step and I have probably called them 10 times or over 10 times to get online support and finally one of specialists provided me with Turbotax desktop version and I was able to file my taxes. I also got DOUBLE CHARGED for tax audits. My taxes should be pretty straight forward. I am single with only one W2, no dependent, no house, with some investments that I had made, but still it was very very frustrating. Also, they are not willing to refund you because you can use online version to paper file you taxes! which in my case it was not even generating paper tax forms to mail them. Anyways, long story short, not happy with Turbotax and I will consider another tax service next year! Thanks!
Date published: 2022-03-10
Rated 4 out of 5 by from Good but could be better I have used TurboTax for many years and feel it is the best option available. There are areas where more information would be helpful, e.g. instructions for stimulus reporting this year. Also, charge for e-file of state taxes is outrageous.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is Awesome TURBO TAX IS A GREAT TOOL TO USE FOR YOUR TAXES, HAD THE GREATREST EXPERIENCE WITH MY EXPERT PREPARER, SHE WAS VERY KNOWLEDGEABLE AND PROFESSIONAL AND KIND AND HELP ME DO MY TAXES IN A TIMELY MATTER, I WILL REFER THEM ANY TIME. THANK YOU TURBO TAX YOU ROCK!
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 11459