TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Turbo tax is a great place to do taxes! They have live help to help at any time.
Date published: 2022-02-17
Rated 2 out of 5 by from TurboTax is frustrating Using TT is one of the most frustrating experiences of my life. Not as bad as last year but still bad. I was given a discount code via email that was invalid! Getting it resolved required 45 minutes on the phone. When I finally got to Olga she was great but getting to her was excruciating. I was hung up on and disconnected 3 times. Okay here is another stupid TT thing - nickname!!! It accepts nothing!
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is user friendly I have always used Turbo tax, super easy to use; however, is becoming more and more expensive.
Date published: 2022-02-17
Rated 5 out of 5 by from Great Product great software and extremely user friendly and fast to use
Date published: 2022-02-17
Rated 2 out of 5 by from Ok I’m thinking about switching for next year. Prices are high, and when there’s an error in the return, you make it VERY difficult to correct it. Also, why would you not save my my driver’s license info? And I hate that every time I have new stuff to add like a new W2, I have to answer the same questions I’ve already answered MULTIPLE times. I feel like you used to be more user friendly.
Date published: 2022-02-17
Rated 5 out of 5 by from I feel confident filing my taxes with turbo tax The truth - I couldn't figure out how to do it so I didn't
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is convenient It was fast and easy to understand. i recommend self employed people to use this software. It's great for people who have other life experiences also.
Date published: 2022-02-17
Rated 5 out of 5 by from Excellent way to file taxes It is quick,easy and they guarantee the forms are complete and correct
Date published: 2022-02-17
Rated 4 out of 5 by from TurboTax is helpful Helps where needed, understanding questions I asked with understandable answers.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is Awesome Instructions were all very clear and easy to understand.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11455
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Turbo tax is a great place to do taxes! They have live help to help at any time.
Date published: 2022-02-17
Rated 2 out of 5 by from TurboTax is frustrating Using TT is one of the most frustrating experiences of my life. Not as bad as last year but still bad. I was given a discount code via email that was invalid! Getting it resolved required 45 minutes on the phone. When I finally got to Olga she was great but getting to her was excruciating. I was hung up on and disconnected 3 times. Okay here is another stupid TT thing - nickname!!! It accepts nothing!
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is user friendly I have always used Turbo tax, super easy to use; however, is becoming more and more expensive.
Date published: 2022-02-17
Rated 5 out of 5 by from Great Product great software and extremely user friendly and fast to use
Date published: 2022-02-17
Rated 2 out of 5 by from Ok I’m thinking about switching for next year. Prices are high, and when there’s an error in the return, you make it VERY difficult to correct it. Also, why would you not save my my driver’s license info? And I hate that every time I have new stuff to add like a new W2, I have to answer the same questions I’ve already answered MULTIPLE times. I feel like you used to be more user friendly.
Date published: 2022-02-17
Rated 5 out of 5 by from I feel confident filing my taxes with turbo tax The truth - I couldn't figure out how to do it so I didn't
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is convenient It was fast and easy to understand. i recommend self employed people to use this software. It's great for people who have other life experiences also.
Date published: 2022-02-17
Rated 5 out of 5 by from Excellent way to file taxes It is quick,easy and they guarantee the forms are complete and correct
Date published: 2022-02-17
Rated 4 out of 5 by from TurboTax is helpful Helps where needed, understanding questions I asked with understandable answers.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is Awesome Instructions were all very clear and easy to understand.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11455