TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Never again Nowhere in there was I able to find a place for a free filing. It's next to impossible to free file wit them I'm hearing.
Date published: 2022-02-17
Rated 5 out of 5 by from If TurboTax was a person single I would marry it I had a few questions to begin with being that I've never filed taxes before can you believe that. The ancient on the chat with simple to the point very understanding and communicative in a way that made me feel comfortable given that I had a simple understanding to begin with. By the end of our chat I went into processing the information for filing taxes like I was a professional and step-by-step the app guided me through it in a very professional manner doing research on my own money that I had never thought possible so yeah I used talk to text by the way and I want to rate TurboTax 10 Stars I talked to an Asian name Saiedy
Date published: 2022-02-17
Rated 5 out of 5 by from I love turbotax it soo easy with turbotax to file mytax refund and thats soo great
Date published: 2022-02-17
Rated 5 out of 5 by from Awesome Great experience and was very helpful. Always great
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo tax terrific experience Excellent experience, spoke to a representative that helped me clear and restart my return. He walked me through step by step with no problems. Again, awesome experience...
Date published: 2022-02-17
Rated 3 out of 5 by from TurboTax is having some issues. I had to keep clicking on transmit my e-file over and over. It kept sending me back to step 3 multiple times. I had to restart my whole tax return so I can actually get it free because I was asked to pay for state refund and the deluxe which came to $80. When I decided to click the option for using my federal refund to pay the $80, it said it wasn't able to do that and added another amount I had to pay which concluded for me to pay $117. I had to start my whole tax return over to make sure it file my taxes as standard for free. My review so far, but I hope it doesn't disappoint me anymore because I like what I am receiving back. The website just needs some more work, but overall it's fast and easy. Thank you.
Date published: 2022-02-17
Rated 5 out of 5 by from Best there is! The "hard part" was getting the documents from my employer and the banks! Turbo Tax handled everything.
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax It is easy to use and as good service is excellent.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is awesome It was very good and easy to navigate through turbo tax
Date published: 2022-02-17
Rated 1 out of 5 by from TurboTax gives me anger issues This company's money making scheme that plays through in the format of filing is extremely irritating. Needless to say, I will not be using TurboTax ever again.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11447
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Never again Nowhere in there was I able to find a place for a free filing. It's next to impossible to free file wit them I'm hearing.
Date published: 2022-02-17
Rated 5 out of 5 by from If TurboTax was a person single I would marry it I had a few questions to begin with being that I've never filed taxes before can you believe that. The ancient on the chat with simple to the point very understanding and communicative in a way that made me feel comfortable given that I had a simple understanding to begin with. By the end of our chat I went into processing the information for filing taxes like I was a professional and step-by-step the app guided me through it in a very professional manner doing research on my own money that I had never thought possible so yeah I used talk to text by the way and I want to rate TurboTax 10 Stars I talked to an Asian name Saiedy
Date published: 2022-02-17
Rated 5 out of 5 by from I love turbotax it soo easy with turbotax to file mytax refund and thats soo great
Date published: 2022-02-17
Rated 5 out of 5 by from Awesome Great experience and was very helpful. Always great
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo tax terrific experience Excellent experience, spoke to a representative that helped me clear and restart my return. He walked me through step by step with no problems. Again, awesome experience...
Date published: 2022-02-17
Rated 3 out of 5 by from TurboTax is having some issues. I had to keep clicking on transmit my e-file over and over. It kept sending me back to step 3 multiple times. I had to restart my whole tax return so I can actually get it free because I was asked to pay for state refund and the deluxe which came to $80. When I decided to click the option for using my federal refund to pay the $80, it said it wasn't able to do that and added another amount I had to pay which concluded for me to pay $117. I had to start my whole tax return over to make sure it file my taxes as standard for free. My review so far, but I hope it doesn't disappoint me anymore because I like what I am receiving back. The website just needs some more work, but overall it's fast and easy. Thank you.
Date published: 2022-02-17
Rated 5 out of 5 by from Best there is! The "hard part" was getting the documents from my employer and the banks! Turbo Tax handled everything.
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax It is easy to use and as good service is excellent.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is awesome It was very good and easy to navigate through turbo tax
Date published: 2022-02-17
Rated 1 out of 5 by from TurboTax gives me anger issues This company's money making scheme that plays through in the format of filing is extremely irritating. Needless to say, I will not be using TurboTax ever again.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11447