TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Easy and Quick Was able to assist my friends in filling in time. This has made them extremely happy. Thank you TurboTax.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use. Beats Doing it on paper. Turbo Tax is easy to use. Getting a phone response to a question I had was fast and the Tec on the phone was able to answer my questions.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy Filing! This is my second year filing with Turbo and its been an easy and pleasant experience. All of the years prior I would go to H&R Block because I didn't have much knowledge on how to file them on my own. If I would have known how simple it would actually be, I would have left them sooner! TurboTax is very user friendly and will walk you through each of sections you need. I would definitely recommend to anyone who is new to filing on their own.
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax meets my needs. I have used TurboTax for several years. Very detailed and thorough to make sure information is complete and correct so as to ensure maximum refund.
Date published: 2021-02-26
Rated 1 out of 5 by from fees it's a little ridiculous that I have to pay an extra $40 or you to deduct the already ridiculous $80 in fees you charge just to file my taxes. I could understand if I had some extraordinary deductions, but my taxes are typical of most americans...therefore I shouldn't be penalized for filing.
Date published: 2021-02-26
Rated 3 out of 5 by from TurboTax WAS awesome It is still extremely easy to file, but it is pretty ridiculous how many times they ask you to upgrade to a better feature list that 90-95% of people will NEVER need. Its also pretty crazy how you have to pay extra for certain files to uploaded, when you the user do all of the work anyways. They(TurboTax) already built and coded this system, I don't think we should have to continue to pay extra on top unless they are provided additional customer service or you have extreme tax needs... But I guess there really isn't a better option out there currently. Even the IRS website leads you back here now-a-days if you need to file anything more than a W-2
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is wonderful Melissia helped me out with the 8915 E she was wonderful
Date published: 2021-02-26
Rated 5 out of 5 by from WONDERFUL It was very helpful, and its been really easy to work with to get the max refund.
Date published: 2021-02-26
Rated 5 out of 5 by from Super easy and comprehensive Easy peasy! Easier interface for moving forward and backward and reviewing than other online tax sites.
Date published: 2021-02-26
Rated 5 out of 5 by from Great app It was very easy to use and understand. Asking for help was easy as well.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11443
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy and Quick Was able to assist my friends in filling in time. This has made them extremely happy. Thank you TurboTax.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use. Beats Doing it on paper. Turbo Tax is easy to use. Getting a phone response to a question I had was fast and the Tec on the phone was able to answer my questions.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy Filing! This is my second year filing with Turbo and its been an easy and pleasant experience. All of the years prior I would go to H&R Block because I didn't have much knowledge on how to file them on my own. If I would have known how simple it would actually be, I would have left them sooner! TurboTax is very user friendly and will walk you through each of sections you need. I would definitely recommend to anyone who is new to filing on their own.
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax meets my needs. I have used TurboTax for several years. Very detailed and thorough to make sure information is complete and correct so as to ensure maximum refund.
Date published: 2021-02-26
Rated 1 out of 5 by from fees it's a little ridiculous that I have to pay an extra $40 or you to deduct the already ridiculous $80 in fees you charge just to file my taxes. I could understand if I had some extraordinary deductions, but my taxes are typical of most americans...therefore I shouldn't be penalized for filing.
Date published: 2021-02-26
Rated 3 out of 5 by from TurboTax WAS awesome It is still extremely easy to file, but it is pretty ridiculous how many times they ask you to upgrade to a better feature list that 90-95% of people will NEVER need. Its also pretty crazy how you have to pay extra for certain files to uploaded, when you the user do all of the work anyways. They(TurboTax) already built and coded this system, I don't think we should have to continue to pay extra on top unless they are provided additional customer service or you have extreme tax needs... But I guess there really isn't a better option out there currently. Even the IRS website leads you back here now-a-days if you need to file anything more than a W-2
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is wonderful Melissia helped me out with the 8915 E she was wonderful
Date published: 2021-02-26
Rated 5 out of 5 by from WONDERFUL It was very helpful, and its been really easy to work with to get the max refund.
Date published: 2021-02-26
Rated 5 out of 5 by from Super easy and comprehensive Easy peasy! Easier interface for moving forward and backward and reviewing than other online tax sites.
Date published: 2021-02-26
Rated 5 out of 5 by from Great app It was very easy to use and understand. Asking for help was easy as well.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11443