TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
spa_rules from
Turbo Tax does it again!
Another tax year behind us! Turbo Tax guided us through the easy sections and walked us through the more difficult sections with great info/detail/help!
Date published: 2022-04-03
Rated 5 out of 5 by
Joea1952 from
TurboTax easy return
Very easy to use. Downloading information is a breeze..
Date published: 2022-04-03
Rated 5 out of 5 by
Bayou Boy from
Turbo Tax. Great
Easy to use and helps with everything. Comfortable using and captures everything
Date published: 2022-04-03
Rated 3 out of 5 by
null from
Couldn't file an E Return as Turbo Tax couldn't fi
Actually did it today (filed electronically) as my brother told me that you could put in zero (0) in the adjusted gross Income per IRS as TurboTax couldn't figure out by 2020 return because I didn't take my required RMD in 2020 and 3 people at Turbo TAX couldn't figure out why I couldn't file electronically so I mailed it in and still haven't received my 2020 refund ($52). I just filed electronically now . It would have bee nice if TurboTax knew about the Zero and notified me. I'm retired and most of my Income is from RMDs, FICA, and a Pension.
Date published: 2022-04-03
Rated 3 out of 5 by
AGiddens from
Converting from H&R Block
I used Block last year. Had no problem converting files from TT. Returned to TT this year but could not convert all files from Block. That's reason for average rating.
Date published: 2022-04-03
Rated 5 out of 5 by
charles 18 from
Turbo tax is great
Turbo tax is great.I would use again. Awesome experience
Date published: 2022-04-03
Rated 5 out of 5 by
noperoper from
Very Easy
As easy and simple as the law permits. 10 min and your done!
Date published: 2022-04-03
Rated 4 out of 5 by
Greg 1970 from
very good product
for the most part, it was very intuitive. had a little trouble with an unwanted 1099-B.
Date published: 2022-04-03
Rated 5 out of 5 by
luellabell from
Turbo Tax Is Awsome
I appreciated the step by step instructions and the pricing.
Date published: 2022-04-03
Rated 1 out of 5 by
Zarigani from
First time using app rather than website
My first time using the downloadable version of the TurboTax application, rather than the web portal. My general impression is that the web portal is much more polished. The reason for my 1 star review though, is the fact it happily told me I had to pay $3k in taxes. I filled out a mock 1080 by hand to make sure this wasn't true and then had to dig around a little. Turns out that although it showed the child tax credit filled in, because I hadn't clicked to access that section, it just wasn't applying it? Ended up owing $300, but that was not fun for a while.
All TurboTax® Offerings Reviews - Page 11442
Date published: 2022-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
spa_rules from
Turbo Tax does it again!
Another tax year behind us! Turbo Tax guided us through the easy sections and walked us through the more difficult sections with great info/detail/help!
Date published: 2022-04-03
Rated 5 out of 5 by
Joea1952 from
TurboTax easy return
Very easy to use. Downloading information is a breeze..
Date published: 2022-04-03
Rated 5 out of 5 by
Bayou Boy from
Turbo Tax. Great
Easy to use and helps with everything. Comfortable using and captures everything
Date published: 2022-04-03
Rated 3 out of 5 by
null from
Couldn't file an E Return as Turbo Tax couldn't fi
Actually did it today (filed electronically) as my brother told me that you could put in zero (0) in the adjusted gross Income per IRS as TurboTax couldn't figure out by 2020 return because I didn't take my required RMD in 2020 and 3 people at Turbo TAX couldn't figure out why I couldn't file electronically so I mailed it in and still haven't received my 2020 refund ($52). I just filed electronically now . It would have bee nice if TurboTax knew about the Zero and notified me. I'm retired and most of my Income is from RMDs, FICA, and a Pension.
Date published: 2022-04-03
Rated 3 out of 5 by
AGiddens from
Converting from H&R Block
I used Block last year. Had no problem converting files from TT. Returned to TT this year but could not convert all files from Block. That's reason for average rating.
Date published: 2022-04-03
Rated 5 out of 5 by
charles 18 from
Turbo tax is great
Turbo tax is great.I would use again. Awesome experience
Date published: 2022-04-03
Rated 5 out of 5 by
noperoper from
Very Easy
As easy and simple as the law permits. 10 min and your done!
Date published: 2022-04-03
Rated 4 out of 5 by
Greg 1970 from
very good product
for the most part, it was very intuitive. had a little trouble with an unwanted 1099-B.
Date published: 2022-04-03
Rated 5 out of 5 by
luellabell from
Turbo Tax Is Awsome
I appreciated the step by step instructions and the pricing.
Date published: 2022-04-03
Rated 1 out of 5 by
Zarigani from
First time using app rather than website
My first time using the downloadable version of the TurboTax application, rather than the web portal. My general impression is that the web portal is much more polished. The reason for my 1 star review though, is the fact it happily told me I had to pay $3k in taxes. I filled out a mock 1080 by hand to make sure this wasn't true and then had to dig around a little. Turns out that although it showed the child tax credit filled in, because I hadn't clicked to access that section, it just wasn't applying it? Ended up owing $300, but that was not fun for a while.
All TurboTax® Offerings Reviews - Page 11442
Date published: 2022-04-03