TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax does it again! Another tax year behind us! Turbo Tax guided us through the easy sections and walked us through the more difficult sections with great info/detail/help!
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax easy return Very easy to use. Downloading information is a breeze..
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax. Great Easy to use and helps with everything. Comfortable using and captures everything
Date published: 2022-04-03
Rated 3 out of 5 by from Couldn't file an E Return as Turbo Tax couldn't fi Actually did it today (filed electronically) as my brother told me that you could put in zero (0) in the adjusted gross Income per IRS as TurboTax couldn't figure out by 2020 return because I didn't take my required RMD in 2020 and 3 people at Turbo TAX couldn't figure out why I couldn't file electronically so I mailed it in and still haven't received my 2020 refund ($52). I just filed electronically now . It would have bee nice if TurboTax knew about the Zero and notified me. I'm retired and most of my Income is from RMDs, FICA, and a Pension.
Date published: 2022-04-03
Rated 3 out of 5 by from Converting from H&R Block I used Block last year. Had no problem converting files from TT. Returned to TT this year but could not convert all files from Block. That's reason for average rating.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is great Turbo tax is great.I would use again. Awesome experience
Date published: 2022-04-03
Rated 5 out of 5 by from Very Easy As easy and simple as the law permits. 10 min and your done!
Date published: 2022-04-03
Rated 4 out of 5 by from very good product for the most part, it was very intuitive. had a little trouble with an unwanted 1099-B.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax Is Awsome I appreciated the step by step instructions and the pricing.
Date published: 2022-04-03
Rated 1 out of 5 by from First time using app rather than website My first time using the downloadable version of the TurboTax application, rather than the web portal. My general impression is that the web portal is much more polished. The reason for my 1 star review though, is the fact it happily told me I had to pay $3k in taxes. I filled out a mock 1080 by hand to make sure this wasn't true and then had to dig around a little. Turns out that although it showed the child tax credit filled in, because I hadn't clicked to access that section, it just wasn't applying it? Ended up owing $300, but that was not fun for a while.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 11442
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax does it again! Another tax year behind us! Turbo Tax guided us through the easy sections and walked us through the more difficult sections with great info/detail/help!
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax easy return Very easy to use. Downloading information is a breeze..
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax. Great Easy to use and helps with everything. Comfortable using and captures everything
Date published: 2022-04-03
Rated 3 out of 5 by from Couldn't file an E Return as Turbo Tax couldn't fi Actually did it today (filed electronically) as my brother told me that you could put in zero (0) in the adjusted gross Income per IRS as TurboTax couldn't figure out by 2020 return because I didn't take my required RMD in 2020 and 3 people at Turbo TAX couldn't figure out why I couldn't file electronically so I mailed it in and still haven't received my 2020 refund ($52). I just filed electronically now . It would have bee nice if TurboTax knew about the Zero and notified me. I'm retired and most of my Income is from RMDs, FICA, and a Pension.
Date published: 2022-04-03
Rated 3 out of 5 by from Converting from H&R Block I used Block last year. Had no problem converting files from TT. Returned to TT this year but could not convert all files from Block. That's reason for average rating.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is great Turbo tax is great.I would use again. Awesome experience
Date published: 2022-04-03
Rated 5 out of 5 by from Very Easy As easy and simple as the law permits. 10 min and your done!
Date published: 2022-04-03
Rated 4 out of 5 by from very good product for the most part, it was very intuitive. had a little trouble with an unwanted 1099-B.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax Is Awsome I appreciated the step by step instructions and the pricing.
Date published: 2022-04-03
Rated 1 out of 5 by from First time using app rather than website My first time using the downloadable version of the TurboTax application, rather than the web portal. My general impression is that the web portal is much more polished. The reason for my 1 star review though, is the fact it happily told me I had to pay $3k in taxes. I filled out a mock 1080 by hand to make sure this wasn't true and then had to dig around a little. Turns out that although it showed the child tax credit filled in, because I hadn't clicked to access that section, it just wasn't applying it? Ended up owing $300, but that was not fun for a while.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 11442