TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281636 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from This is the only way to go! I do everything online and love the ease of filing taxes online too. Having the added benefit of a live chat with an expert when you need it is worth EVERY penny.
Date published: 2021-05-16
Rated 4 out of 5 by from Effiicient but did not like ads I have used Turbo Tax for many years and as usual it was easy to use and efficient. However, lately is starting to get greedy with pushing add-ons and making it difficult to get info without going through ads. If I click on "more-info" I expect to go to a site with more info, not an ad for a "partner" service.
Date published: 2021-05-16
Rated 4 out of 5 by from Quick and easy Only have to file the basic 1040 form, but it was very quick and smooth to use. Never had a problem. Did all my taxes in less than 45 minutes.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is very good Have used software for many years. Feel it is user friendly.
Date published: 2021-05-16
Rated 4 out of 5 by from I am understanding more of your software work I could not get engaged with one of the tax experts
Date published: 2021-05-16
Rated 5 out of 5 by from Another Simple Tax Return As always, I like the initiative nature of TT. Easy to follow instructions and smooth flow from one aspect to another.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to follow Instructions I had several investments that I thought would make filing a return this year very difficult and/or confusing. Turbo Tax made the process very manageable.
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome Easy breezy lemon squeezie Will do again, went to competition tried them out had to walk out. Not helpful annoyed by the customer
Date published: 2021-05-16
Rated 5 out of 5 by from Quick and Easy Love Turbo Tax. It's quick and easy. Previous data is save to make it easier to complete. Also, love the new way to upload PDF copies of forms.
Date published: 2021-05-16
Rated 4 out of 5 by from MN state is hard to use property tax portion is weak - doesn't tell you if you qualify via both possible refund options, just one of them (e.g. more then the +12% and $100 increase YOY, but NOT the AGI level portion)
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1145
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from This is the only way to go! I do everything online and love the ease of filing taxes online too. Having the added benefit of a live chat with an expert when you need it is worth EVERY penny.
Date published: 2021-05-16
Rated 4 out of 5 by from Effiicient but did not like ads I have used Turbo Tax for many years and as usual it was easy to use and efficient. However, lately is starting to get greedy with pushing add-ons and making it difficult to get info without going through ads. If I click on "more-info" I expect to go to a site with more info, not an ad for a "partner" service.
Date published: 2021-05-16
Rated 4 out of 5 by from Quick and easy Only have to file the basic 1040 form, but it was very quick and smooth to use. Never had a problem. Did all my taxes in less than 45 minutes.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is very good Have used software for many years. Feel it is user friendly.
Date published: 2021-05-16
Rated 4 out of 5 by from I am understanding more of your software work I could not get engaged with one of the tax experts
Date published: 2021-05-16
Rated 5 out of 5 by from Another Simple Tax Return As always, I like the initiative nature of TT. Easy to follow instructions and smooth flow from one aspect to another.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to follow Instructions I had several investments that I thought would make filing a return this year very difficult and/or confusing. Turbo Tax made the process very manageable.
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome Easy breezy lemon squeezie Will do again, went to competition tried them out had to walk out. Not helpful annoyed by the customer
Date published: 2021-05-16
Rated 5 out of 5 by from Quick and Easy Love Turbo Tax. It's quick and easy. Previous data is save to make it easier to complete. Also, love the new way to upload PDF copies of forms.
Date published: 2021-05-16
Rated 4 out of 5 by from MN state is hard to use property tax portion is weak - doesn't tell you if you qualify via both possible refund options, just one of them (e.g. more then the +12% and $100 increase YOY, but NOT the AGI level portion)
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1145