TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from All representatives were excellent All the representatives were awesome. Each rep was better than the last Great job!
Date published: 2023-02-21
Rated 2 out of 5 by from Nice graphics cover mediocre software TurboTax is merry adequate most of the time and occasionally the opposite of useful. It wanted to charge me for a full state filing even though it was a single page form filing for a refund that I needed to print out and mail myself anyway. My refund was also rejected by Fed IRS due to a missing PIN that TurboTax never asked for. Turbotax than gave me incorrect information on how to retrieve the pin. When I refiled with Turbotax, it again did not give me an option to enter the PIN. So, currently waiting on IRS to reject again so that I can MAYBE enter the PIN>
Date published: 2023-02-21
Rated 5 out of 5 by from Software Review I have used this program in the past and have had no issues. Its fast and easy to use. This year was no different. Their continued upgrades make this stressful season seem like a vacation! (okay not a vacation but very simple, fast and easy....like going to a drive thru instead of the full restaurant experience)
Date published: 2023-02-21
Rated 4 out of 5 by from easy to use turbo tax really helped me as someone who didnt know how to do their taxes
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax is so easy to use I have been a repeat customer for several years, and it has been so simple to navigate through.
Date published: 2023-02-21
Rated 5 out of 5 by from Refiled and Happy Had problems initially but Turbo Tax walked me through each step and imported information I did not understand. I am totally happy!
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax easy file Highly recommend to everyone. Doesn’t get any easier than Turbo Tax
Date published: 2023-02-21
Rated 3 out of 5 by from TurboTax sneaky fees, it says you will pay 39 but I paid 117. not cool
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is easy to use I appreciate how quick & efficient it is for me to file my taxes via turbo tax. It does well empowering technology enthusiasts to take control of their tax filing experience and ensure they are able to get on with their lives as soon as possible.
Date published: 2023-02-21
Rated 5 out of 5 by from Really good service Taxes are terrible but Turbo Tax made it less painful. The live support was very helpful when I was faced with some unique circumstances with this years taxes.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11440
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from All representatives were excellent All the representatives were awesome. Each rep was better than the last Great job!
Date published: 2023-02-21
Rated 2 out of 5 by from Nice graphics cover mediocre software TurboTax is merry adequate most of the time and occasionally the opposite of useful. It wanted to charge me for a full state filing even though it was a single page form filing for a refund that I needed to print out and mail myself anyway. My refund was also rejected by Fed IRS due to a missing PIN that TurboTax never asked for. Turbotax than gave me incorrect information on how to retrieve the pin. When I refiled with Turbotax, it again did not give me an option to enter the PIN. So, currently waiting on IRS to reject again so that I can MAYBE enter the PIN>
Date published: 2023-02-21
Rated 5 out of 5 by from Software Review I have used this program in the past and have had no issues. Its fast and easy to use. This year was no different. Their continued upgrades make this stressful season seem like a vacation! (okay not a vacation but very simple, fast and easy....like going to a drive thru instead of the full restaurant experience)
Date published: 2023-02-21
Rated 4 out of 5 by from easy to use turbo tax really helped me as someone who didnt know how to do their taxes
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax is so easy to use I have been a repeat customer for several years, and it has been so simple to navigate through.
Date published: 2023-02-21
Rated 5 out of 5 by from Refiled and Happy Had problems initially but Turbo Tax walked me through each step and imported information I did not understand. I am totally happy!
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax easy file Highly recommend to everyone. Doesn’t get any easier than Turbo Tax
Date published: 2023-02-21
Rated 3 out of 5 by from TurboTax sneaky fees, it says you will pay 39 but I paid 117. not cool
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is easy to use I appreciate how quick & efficient it is for me to file my taxes via turbo tax. It does well empowering technology enthusiasts to take control of their tax filing experience and ensure they are able to get on with their lives as soon as possible.
Date published: 2023-02-21
Rated 5 out of 5 by from Really good service Taxes are terrible but Turbo Tax made it less painful. The live support was very helpful when I was faced with some unique circumstances with this years taxes.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11440