TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Greatest product ever Amazing experience - super easy. Look forward to it every year
Date published: 2022-02-28
Rated 5 out of 5 by from Taxes are grueling...this makes it less grueling Overall, it went as smoothly as possible. When I needed help, Walida got online with me within minutes and talked me through what was confusing me. Really appreciated her help and good nature. Taxes are always a pain, but at least TurboTax takes a lot of the frustration out of the process.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Great!!! Turbo Tax was quick, simple and easy!! I'm going to refer it to all my friends and family.
Date published: 2022-02-28
Rated 5 out of 5 by from Amazing TurboTax was so easy to use and very user friendly. It even double checks your answers if something doesnt look right and tells you to double check. It might be TOO easy!
Date published: 2022-02-28
Rated 5 out of 5 by from Love TurboTax!! Turbotax is always so easy to use, I've been filing my own taxes on here since I was 16. The step by step process really makes it easy to understand and make sure no errors happen.
Date published: 2022-02-28
Rated 4 out of 5 by from Tax Season is great with Turbo Tax! Every year the process is easy and efficient. Did not get the help I needed in the automated chat but was able to proceed with the information provided.
Date published: 2022-02-28
Rated 2 out of 5 by from Turbo Tax has changed for the worse I have been using Turbo Tax for a good many years. I found this year's version to be less satisfactory than past versions. The directions are less clear and often misleading. Also, there are many attempts to "upsell" that are distracting and also inappropriate. They distract from the process of completing the form.
Date published: 2022-02-28
Rated 1 out of 5 by from HIDDEN FEES GALORE <# its amazing how you can go from having no fees to 300 and be forced to take a bunch of fees you werent told about. i got forced 119 then all of a sudden it was over 300 and wont even tell me how. why doesnt the government handle our fees
Date published: 2022-02-28
Rated 5 out of 5 by from you guys ROCK! So user friendly that makes the process even fun!!!
Date published: 2022-02-28
Rated 5 out of 5 by from Ease of Filing! I have been using TurboTax since I started or needed to file taxes. I have loved the honesty in calculating my refund, the tax breaks, and the transparency of usage, the information that is present to thoroughly explain WHY certain things will and won't work out. Plus the ease of paying for filing plus they are upfront with fees and finances. So I highly recommend it to anyone that does things themselves or just does not have the time to go into a local tax office. Download the App and do it when you can at your own pace and convinience.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 11438
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Greatest product ever Amazing experience - super easy. Look forward to it every year
Date published: 2022-02-28
Rated 5 out of 5 by from Taxes are grueling...this makes it less grueling Overall, it went as smoothly as possible. When I needed help, Walida got online with me within minutes and talked me through what was confusing me. Really appreciated her help and good nature. Taxes are always a pain, but at least TurboTax takes a lot of the frustration out of the process.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Great!!! Turbo Tax was quick, simple and easy!! I'm going to refer it to all my friends and family.
Date published: 2022-02-28
Rated 5 out of 5 by from Amazing TurboTax was so easy to use and very user friendly. It even double checks your answers if something doesnt look right and tells you to double check. It might be TOO easy!
Date published: 2022-02-28
Rated 5 out of 5 by from Love TurboTax!! Turbotax is always so easy to use, I've been filing my own taxes on here since I was 16. The step by step process really makes it easy to understand and make sure no errors happen.
Date published: 2022-02-28
Rated 4 out of 5 by from Tax Season is great with Turbo Tax! Every year the process is easy and efficient. Did not get the help I needed in the automated chat but was able to proceed with the information provided.
Date published: 2022-02-28
Rated 2 out of 5 by from Turbo Tax has changed for the worse I have been using Turbo Tax for a good many years. I found this year's version to be less satisfactory than past versions. The directions are less clear and often misleading. Also, there are many attempts to "upsell" that are distracting and also inappropriate. They distract from the process of completing the form.
Date published: 2022-02-28
Rated 1 out of 5 by from HIDDEN FEES GALORE <# its amazing how you can go from having no fees to 300 and be forced to take a bunch of fees you werent told about. i got forced 119 then all of a sudden it was over 300 and wont even tell me how. why doesnt the government handle our fees
Date published: 2022-02-28
Rated 5 out of 5 by from you guys ROCK! So user friendly that makes the process even fun!!!
Date published: 2022-02-28
Rated 5 out of 5 by from Ease of Filing! I have been using TurboTax since I started or needed to file taxes. I have loved the honesty in calculating my refund, the tax breaks, and the transparency of usage, the information that is present to thoroughly explain WHY certain things will and won't work out. Plus the ease of paying for filing plus they are upfront with fees and finances. So I highly recommend it to anyone that does things themselves or just does not have the time to go into a local tax office. Download the App and do it when you can at your own pace and convinience.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 11438