TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
LP38 from
return made easy
Used Turbo Tax for years and find it very helpful.
Date published: 2022-04-03
Rated 5 out of 5 by
RPetrut from
Turbo Tax works great for us, some investments onl
Terminology doesn't always completely match forms, and while instructions are accurate, it's difficult to know if you are moving in the correct direction. Extremely satisfied with final check process and fix errors process.
Date published: 2022-04-03
Rated 5 out of 5 by
Cali boy from
Best of the Best
Save me so much time love intuit and the stuff I miss they help me figure it out
Date published: 2022-04-03
Rated 5 out of 5 by
GG H from
Turbo Tax
You seem to have taken some of the suggestions to heart. It was a little easier to navigate.
Date published: 2022-04-03
Rated 5 out of 5 by
rustyj619 from
Turbo Tax is awesome
very easy to use and helpful through the entire process
Date published: 2022-04-03
Rated 3 out of 5 by
Mack Hunter from
It worked thank God!
We didn't have last years AGI number to E-file and there's not a lot of info on site to better help someone through the process. A better search would be helpful instead of pre-recorded general responses.
Date published: 2022-04-03
Rated 5 out of 5 by
Anthony1979 from
Turbo Tax is awesome
My experience was pleasant to say the least. Lisa was awesome to deal with.
Date published: 2022-04-03
Rated 1 out of 5 by
Gloworm51 from
What in the world happened to Turbo Tax this year?
I have used Turbo Tax for years, but this is the worst year yet. I purchased Turbo Tax Deluxe but I couldn't get it to save or print my returns in the normal fashion. An error box kept coming up. This program didn't recognize my file and therefore wouldn't place it in the Turbo Tax Deluxe files from prior years on my flash drive. I even got error boxes when it was trying to update when the program first starts! The version number was completely different from any prior years and it came up as "INDIVIDUAL" INSTEAD OF "TURBO TAX DELUXE". I had a heck of a time preparing my returns this year and finding a way to save them. I even exchanged the first Turbo Tax I bought because I thought it was defective. I may rethink buying the program next year.
Date published: 2022-04-03
Rated 5 out of 5 by
G Dog 55 from
Great program
The process was easy and they walked us through every part
Date published: 2022-04-03
Rated 5 out of 5 by
Nelson14 from
Turbo Tax is Awesome
Lori is so great!!!! They did a great job. Hope they can be the same next year.
All TurboTax® Offerings Reviews - Page 11425
Date published: 2022-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
LP38 from
return made easy
Used Turbo Tax for years and find it very helpful.
Date published: 2022-04-03
Rated 5 out of 5 by
RPetrut from
Turbo Tax works great for us, some investments onl
Terminology doesn't always completely match forms, and while instructions are accurate, it's difficult to know if you are moving in the correct direction. Extremely satisfied with final check process and fix errors process.
Date published: 2022-04-03
Rated 5 out of 5 by
Cali boy from
Best of the Best
Save me so much time love intuit and the stuff I miss they help me figure it out
Date published: 2022-04-03
Rated 5 out of 5 by
GG H from
Turbo Tax
You seem to have taken some of the suggestions to heart. It was a little easier to navigate.
Date published: 2022-04-03
Rated 5 out of 5 by
rustyj619 from
Turbo Tax is awesome
very easy to use and helpful through the entire process
Date published: 2022-04-03
Rated 3 out of 5 by
Mack Hunter from
It worked thank God!
We didn't have last years AGI number to E-file and there's not a lot of info on site to better help someone through the process. A better search would be helpful instead of pre-recorded general responses.
Date published: 2022-04-03
Rated 5 out of 5 by
Anthony1979 from
Turbo Tax is awesome
My experience was pleasant to say the least. Lisa was awesome to deal with.
Date published: 2022-04-03
Rated 1 out of 5 by
Gloworm51 from
What in the world happened to Turbo Tax this year?
I have used Turbo Tax for years, but this is the worst year yet. I purchased Turbo Tax Deluxe but I couldn't get it to save or print my returns in the normal fashion. An error box kept coming up. This program didn't recognize my file and therefore wouldn't place it in the Turbo Tax Deluxe files from prior years on my flash drive. I even got error boxes when it was trying to update when the program first starts! The version number was completely different from any prior years and it came up as "INDIVIDUAL" INSTEAD OF "TURBO TAX DELUXE". I had a heck of a time preparing my returns this year and finding a way to save them. I even exchanged the first Turbo Tax I bought because I thought it was defective. I may rethink buying the program next year.
Date published: 2022-04-03
Rated 5 out of 5 by
G Dog 55 from
Great program
The process was easy and they walked us through every part
Date published: 2022-04-03
Rated 5 out of 5 by
Nelson14 from
Turbo Tax is Awesome
Lori is so great!!!! They did a great job. Hope they can be the same next year.
All TurboTax® Offerings Reviews - Page 11425
Date published: 2022-04-03