TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
joeam from
Turbo is very helpful
Turbo is very good for the federal tax. It is a a little cumbersome on the state tax.
Date published: 2022-03-19
Rated 5 out of 5 by
MsHatchett from
Awesome great service!!
My expert was awesome and patient offered great service and helped me receive the max refund amount.
Date published: 2022-03-19
Rated 4 out of 5 by
Retiredmanyyears from
A little disappointed this year
My federal return was rejected this year apparently due to either an IRS or Turbo Tax software glitch. I filed Married Joint Return but it was "rejected" asking for my wife's AGI from the TurboTax 2020 return. That entry does not exist. TurboTax computer clearly recommended sending this non-existent data. I tried variations and repeated e-filings many times over the day with failure each time. Finally I went to my browser and found many other with this problem and one suggested a fix that worked. I'd have hoped Turbo Tax would have issued the solution directly to its consumers. fyi - I entered "$0" for an answer that actually does not exist. And hopefully, how my state re-file will also work.
Date published: 2022-03-19
Rated 2 out of 5 by
mcshane27 from
We do all the data entry and still so $$
Too daggone expensive, continually up selling... its annoying
Date published: 2022-03-19
Rated 5 out of 5 by
GordoChico64 from
I like Turbo Tax Full Service
I was trying to do my taxes by myself but with several small stock and crypto trades last year my return became exponentially more complex and I needed an expert to help me out. Well worth it.
Date published: 2022-03-19
Rated 5 out of 5 by
Heat50 from
Very helpful
We have never done our taxes ourselves, we always used accountants. Many people we know use Turbo Tax and are very happy, so we decided to try. It walked us through, answered all of questions, and helped us feel secure in what we were doing.
Date published: 2022-03-19
Rated 5 out of 5 by
Turtlepond5 from
best way to do taxes
very easy and helpful in every aspect of doing my taxes
Date published: 2022-03-19
Rated 5 out of 5 by
Janie 57 from
Turbo tax great
Easy to understand and complete all questions great to use
Date published: 2022-03-19
Rated 4 out of 5 by
Skye88 from
My Live Support with Joey was awesome!!!!
I was feeling frustrated because I couldn't scroll down through the answers to questions, and review boxes kept appearing, even after I reviewed income 12 times! I spoke to Joey who shared my screen, was patient, and answered every single question. She even did a review and called me back as promised!
Date published: 2022-03-19
Rated 5 out of 5 by
Chaketia from
Turbo Tax was awasome
In the beginning I had a very difficult time with the first tax expert that was assigned to me by the name of Tammy P, Tammy wasn’t helpful she barely responded to any of my messages and never complete my taxes for 3 week. THANKS to your tax expert Angela she was able to complete my taxes for me in a timely manner! I TRULY APPRECIATE ANGELAS SERVICES!
All TurboTax® Offerings Reviews - Page 11417
Date published: 2022-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
joeam from
Turbo is very helpful
Turbo is very good for the federal tax. It is a a little cumbersome on the state tax.
Date published: 2022-03-19
Rated 5 out of 5 by
MsHatchett from
Awesome great service!!
My expert was awesome and patient offered great service and helped me receive the max refund amount.
Date published: 2022-03-19
Rated 4 out of 5 by
Retiredmanyyears from
A little disappointed this year
My federal return was rejected this year apparently due to either an IRS or Turbo Tax software glitch. I filed Married Joint Return but it was "rejected" asking for my wife's AGI from the TurboTax 2020 return. That entry does not exist. TurboTax computer clearly recommended sending this non-existent data. I tried variations and repeated e-filings many times over the day with failure each time. Finally I went to my browser and found many other with this problem and one suggested a fix that worked. I'd have hoped Turbo Tax would have issued the solution directly to its consumers. fyi - I entered "$0" for an answer that actually does not exist. And hopefully, how my state re-file will also work.
Date published: 2022-03-19
Rated 2 out of 5 by
mcshane27 from
We do all the data entry and still so $$
Too daggone expensive, continually up selling... its annoying
Date published: 2022-03-19
Rated 5 out of 5 by
GordoChico64 from
I like Turbo Tax Full Service
I was trying to do my taxes by myself but with several small stock and crypto trades last year my return became exponentially more complex and I needed an expert to help me out. Well worth it.
Date published: 2022-03-19
Rated 5 out of 5 by
Heat50 from
Very helpful
We have never done our taxes ourselves, we always used accountants. Many people we know use Turbo Tax and are very happy, so we decided to try. It walked us through, answered all of questions, and helped us feel secure in what we were doing.
Date published: 2022-03-19
Rated 5 out of 5 by
Turtlepond5 from
best way to do taxes
very easy and helpful in every aspect of doing my taxes
Date published: 2022-03-19
Rated 5 out of 5 by
Janie 57 from
Turbo tax great
Easy to understand and complete all questions great to use
Date published: 2022-03-19
Rated 4 out of 5 by
Skye88 from
My Live Support with Joey was awesome!!!!
I was feeling frustrated because I couldn't scroll down through the answers to questions, and review boxes kept appearing, even after I reviewed income 12 times! I spoke to Joey who shared my screen, was patient, and answered every single question. She even did a review and called me back as promised!
Date published: 2022-03-19
Rated 5 out of 5 by
Chaketia from
Turbo Tax was awasome
In the beginning I had a very difficult time with the first tax expert that was assigned to me by the name of Tammy P, Tammy wasn’t helpful she barely responded to any of my messages and never complete my taxes for 3 week. THANKS to your tax expert Angela she was able to complete my taxes for me in a timely manner! I TRULY APPRECIATE ANGELAS SERVICES!
All TurboTax® Offerings Reviews - Page 11417
Date published: 2022-03-19