TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo tax is great i had a great experience. the live help was awesome
Date published: 2023-02-21
Rated 5 out of 5 by from great experience Good experience very professional very courteous very knowledgable
Date published: 2023-02-21
Rated 5 out of 5 by from VERY DETAILED AND PRACTICAL AT THE SAME TIME. I WAS GOING TO USE HRBLOCK BUT THEY WERE NOT CLEAR IN THEIR PROCESSES AND ALSO LEAVING OUT IMPORTANT DETAILS TO BE CONSIDERED THAT WOULD GET ME A BETTER RETURN.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax is great My return is always basic and TurboTax made it easy.
Date published: 2023-02-21
Rated 5 out of 5 by from All representatives were excellent All the representatives were awesome. Each rep was better than the last Great job!
Date published: 2023-02-21
Rated 2 out of 5 by from Nice graphics cover mediocre software TurboTax is merry adequate most of the time and occasionally the opposite of useful. It wanted to charge me for a full state filing even though it was a single page form filing for a refund that I needed to print out and mail myself anyway. My refund was also rejected by Fed IRS due to a missing PIN that TurboTax never asked for. Turbotax than gave me incorrect information on how to retrieve the pin. When I refiled with Turbotax, it again did not give me an option to enter the PIN. So, currently waiting on IRS to reject again so that I can MAYBE enter the PIN>
Date published: 2023-02-21
Rated 5 out of 5 by from Software Review I have used this program in the past and have had no issues. Its fast and easy to use. This year was no different. Their continued upgrades make this stressful season seem like a vacation! (okay not a vacation but very simple, fast and easy....like going to a drive thru instead of the full restaurant experience)
Date published: 2023-02-21
Rated 4 out of 5 by from easy to use turbo tax really helped me as someone who didnt know how to do their taxes
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax is so easy to use I have been a repeat customer for several years, and it has been so simple to navigate through.
Date published: 2023-02-21
Rated 5 out of 5 by from Refiled and Happy Had problems initially but Turbo Tax walked me through each step and imported information I did not understand. I am totally happy!
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11416
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great i had a great experience. the live help was awesome
Date published: 2023-02-21
Rated 5 out of 5 by from great experience Good experience very professional very courteous very knowledgable
Date published: 2023-02-21
Rated 5 out of 5 by from VERY DETAILED AND PRACTICAL AT THE SAME TIME. I WAS GOING TO USE HRBLOCK BUT THEY WERE NOT CLEAR IN THEIR PROCESSES AND ALSO LEAVING OUT IMPORTANT DETAILS TO BE CONSIDERED THAT WOULD GET ME A BETTER RETURN.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax is great My return is always basic and TurboTax made it easy.
Date published: 2023-02-21
Rated 5 out of 5 by from All representatives were excellent All the representatives were awesome. Each rep was better than the last Great job!
Date published: 2023-02-21
Rated 2 out of 5 by from Nice graphics cover mediocre software TurboTax is merry adequate most of the time and occasionally the opposite of useful. It wanted to charge me for a full state filing even though it was a single page form filing for a refund that I needed to print out and mail myself anyway. My refund was also rejected by Fed IRS due to a missing PIN that TurboTax never asked for. Turbotax than gave me incorrect information on how to retrieve the pin. When I refiled with Turbotax, it again did not give me an option to enter the PIN. So, currently waiting on IRS to reject again so that I can MAYBE enter the PIN>
Date published: 2023-02-21
Rated 5 out of 5 by from Software Review I have used this program in the past and have had no issues. Its fast and easy to use. This year was no different. Their continued upgrades make this stressful season seem like a vacation! (okay not a vacation but very simple, fast and easy....like going to a drive thru instead of the full restaurant experience)
Date published: 2023-02-21
Rated 4 out of 5 by from easy to use turbo tax really helped me as someone who didnt know how to do their taxes
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax is so easy to use I have been a repeat customer for several years, and it has been so simple to navigate through.
Date published: 2023-02-21
Rated 5 out of 5 by from Refiled and Happy Had problems initially but Turbo Tax walked me through each step and imported information I did not understand. I am totally happy!
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11416