TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from It Should Be Free I've been using TurboTax for years and this is the first time I've had to pay $80 for it which is ridiculous. Most people use TurboTax because they advertise it as "free" and it is not. My return has been a simple tax return for years but all of the sudden this year it's not simple anymore. Even though I have used the same two forms, nothing has changed.
Date published: 2023-02-21
Rated 5 out of 5 by from Dubai Gold Color Bangles each or set User friendly, straight forward and gives the most refund.
Date published: 2023-02-21
Rated 5 out of 5 by from I love this!! So easy to Use! Walks you through your taxes, special circumstances, and even your state tax! answer simple questions and you are on your way to getting it done for yourself!
Date published: 2023-02-21
Rated 4 out of 5 by from I love TurboTax, my 8th year using it. Some of the questions were confusing, but after being able to connect with a live agent, it was awesome. She was very helpful and answered all my questions.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax has been my go to for 8 years Turbo tax makes filing super easy. If there is ever a mistake or question, the website makes it very easy to find a way to correct it. Not to mention, there is always a live representative ready to help.
Date published: 2023-02-21
Rated 1 out of 5 by from Buggy website, increased price to do return. The website is buggy and does not read documents from outside sources well. Populates cells with incorrect information consistently. Every year it gets more expensive to use this service and becomes less user-friendly each time. Really wish the tax code would be simplified and companies like this wouldn't lobby to make it more complicated.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax is easy to use Turbo tax takes the mystry out ofdoing taxes. Very user friendly.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax is very easy to use. The representative was extremely helpful. Getting to speak with someone however was a real challenge!!! I've used TurboTax for years and never had a problem until this year. May have been operator malfunction but the rep[resentative that helped me was very courteous and pleasant. Thank you,
Date published: 2023-02-21
Rated 5 out of 5 by from Improved over last couple of years I remained impressed by Turbo-Tax. My only confusion came with the 1099-R guidelines.
Date published: 2023-02-21
Rated 5 out of 5 by from SIMPLE AND FAST I like to use turbo tax because it is simple and fast. I do not have a lot of deductions or anything so using something so simple is a breeze.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11409
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It Should Be Free I've been using TurboTax for years and this is the first time I've had to pay $80 for it which is ridiculous. Most people use TurboTax because they advertise it as "free" and it is not. My return has been a simple tax return for years but all of the sudden this year it's not simple anymore. Even though I have used the same two forms, nothing has changed.
Date published: 2023-02-21
Rated 5 out of 5 by from Dubai Gold Color Bangles each or set User friendly, straight forward and gives the most refund.
Date published: 2023-02-21
Rated 5 out of 5 by from I love this!! So easy to Use! Walks you through your taxes, special circumstances, and even your state tax! answer simple questions and you are on your way to getting it done for yourself!
Date published: 2023-02-21
Rated 4 out of 5 by from I love TurboTax, my 8th year using it. Some of the questions were confusing, but after being able to connect with a live agent, it was awesome. She was very helpful and answered all my questions.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax has been my go to for 8 years Turbo tax makes filing super easy. If there is ever a mistake or question, the website makes it very easy to find a way to correct it. Not to mention, there is always a live representative ready to help.
Date published: 2023-02-21
Rated 1 out of 5 by from Buggy website, increased price to do return. The website is buggy and does not read documents from outside sources well. Populates cells with incorrect information consistently. Every year it gets more expensive to use this service and becomes less user-friendly each time. Really wish the tax code would be simplified and companies like this wouldn't lobby to make it more complicated.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax is easy to use Turbo tax takes the mystry out ofdoing taxes. Very user friendly.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax is very easy to use. The representative was extremely helpful. Getting to speak with someone however was a real challenge!!! I've used TurboTax for years and never had a problem until this year. May have been operator malfunction but the rep[resentative that helped me was very courteous and pleasant. Thank you,
Date published: 2023-02-21
Rated 5 out of 5 by from Improved over last couple of years I remained impressed by Turbo-Tax. My only confusion came with the 1099-R guidelines.
Date published: 2023-02-21
Rated 5 out of 5 by from SIMPLE AND FAST I like to use turbo tax because it is simple and fast. I do not have a lot of deductions or anything so using something so simple is a breeze.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11409