TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I've used Turbo Tax for so many years--so easy! Use of Turbo Tax is very user friendly. My son also uses it so any questions--one or the other has been able to answer--or the online help--so haven't needed to speak with any support personnel.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Nice and easy, definitely worth a try if you never filed online before.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Awesome; reliable. I had to resubmit both WV and Va entries. I had to reject charity code for both to be processed. Rejected error area under adjustment area on form; 0.00.
Date published: 2021-03-01
Rated 4 out of 5 by from simple really great thing to use, very comprehensive and easy to follow instructions if you get lost in the mix. I've used for several years and even though paying again, its the easiest way to do takes
Date published: 2021-03-01
Rated 4 out of 5 by from ELMCQH3RSZ3B5RC6 I bought TurboTax deluxe. After downloading on an iPad I could not finish (because of using an iPad). This not on the jacket of disc. That would help in not using this. After calling Michelle was so very helpful and easy to work with.
Date published: 2021-03-01
Rated 5 out of 5 by from Very User Friendly I was hesitant to do my taxes on my own, but with the nudge of a friend, I went ahead and went with TurboTax. It's very user friendly and thorough. I also had money from two separate states which I had anxiety about; however, again, very user friendly. I didn't use any of the recommended packages in the system and there is a $40 convenience fee to take it out of your refund....they almost got me with that one....so pay attention. I recommend. :)
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax Takes the Worry Out of Income Tax Filing TurboTax takes the worries out of wrestling with the unduly complex IRS regulations. They explain complex situations and guide your input to comply with the rules and regulations.
Date published: 2021-03-01
Rated 2 out of 5 by from Turbotax is good. I was supposed to get a $20 discount with final price being $50. You charged $70. I don't know why the discount was not given.
Date published: 2021-03-01
Rated 2 out of 5 by from TurboTax Business NEEDS TO BE AVAILABLE FOR MAC I've been using TurboTax Business for almost 20 years. There is absolutely no reason why there isn't a Mac version of the software. I have to maintain Windows on my Mac for the sole purpose of using TurboTax Business software once a year, and that truly is an unacceptable situation and added expense (having to pay for Windows and keep it updated, dealing with the loss of space on my computer due to Windows installation and the additional situational cost of having to use an operating system that I abandoned years ago).
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use and highly qualified help is available I used live help from and expert and she solved my problem quickly and professionally!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 11407
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I've used Turbo Tax for so many years--so easy! Use of Turbo Tax is very user friendly. My son also uses it so any questions--one or the other has been able to answer--or the online help--so haven't needed to speak with any support personnel.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Nice and easy, definitely worth a try if you never filed online before.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Awesome; reliable. I had to resubmit both WV and Va entries. I had to reject charity code for both to be processed. Rejected error area under adjustment area on form; 0.00.
Date published: 2021-03-01
Rated 4 out of 5 by from simple really great thing to use, very comprehensive and easy to follow instructions if you get lost in the mix. I've used for several years and even though paying again, its the easiest way to do takes
Date published: 2021-03-01
Rated 4 out of 5 by from ELMCQH3RSZ3B5RC6 I bought TurboTax deluxe. After downloading on an iPad I could not finish (because of using an iPad). This not on the jacket of disc. That would help in not using this. After calling Michelle was so very helpful and easy to work with.
Date published: 2021-03-01
Rated 5 out of 5 by from Very User Friendly I was hesitant to do my taxes on my own, but with the nudge of a friend, I went ahead and went with TurboTax. It's very user friendly and thorough. I also had money from two separate states which I had anxiety about; however, again, very user friendly. I didn't use any of the recommended packages in the system and there is a $40 convenience fee to take it out of your refund....they almost got me with that one....so pay attention. I recommend. :)
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax Takes the Worry Out of Income Tax Filing TurboTax takes the worries out of wrestling with the unduly complex IRS regulations. They explain complex situations and guide your input to comply with the rules and regulations.
Date published: 2021-03-01
Rated 2 out of 5 by from Turbotax is good. I was supposed to get a $20 discount with final price being $50. You charged $70. I don't know why the discount was not given.
Date published: 2021-03-01
Rated 2 out of 5 by from TurboTax Business NEEDS TO BE AVAILABLE FOR MAC I've been using TurboTax Business for almost 20 years. There is absolutely no reason why there isn't a Mac version of the software. I have to maintain Windows on my Mac for the sole purpose of using TurboTax Business software once a year, and that truly is an unacceptable situation and added expense (having to pay for Windows and keep it updated, dealing with the loss of space on my computer due to Windows installation and the additional situational cost of having to use an operating system that I abandoned years ago).
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use and highly qualified help is available I used live help from and expert and she solved my problem quickly and professionally!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 11407