TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Over simplified Three issues. One, after entering all my data, I was told Standard Deduction would be better for me. But I was not shown the alternative amount. Two, at the end, I was told I had an error on 1099-misc. Went back to search for that form, and it is not listed. Three, when I tried to return to the error message, I had to tab through all the sections in the submit section of the return Four, if I only do the standard deduction, I could have done easy file and saved on Turbotax.
Date published: 2022-04-06
Rated 5 out of 5 by from Professional We use turbo tax every year and we are very happy with the results
Date published: 2022-04-06
Rated 3 out of 5 by from Good but tough for complicated returns Personal and business, plus IRAs, plus moving IRAs over to ROTH...all added up to complex return and a few calls to Intuit.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax walks you through the tax return step by step and an explanation to each step.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax Review Phatcharintr was professional and knowledgeable when answering my tax related questions. Also, she was responsive when answering my emails and chat responses.
Date published: 2022-04-06
Rated 2 out of 5 by from Confusing Interface! The user interface was not intuitive and not simple to work through. There wasn't good visibility into the progress along the way. I found H&R Block's software to be much more intuitive last year. I also didn't like feeling nickel and dimed to pay for additional states and to e-File for each state. It's one thing to buy the software, but to make 3 separate purchases seemed to lack some forethought.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is okay Second time using it and it went fairly well service was prompt and friendly
Date published: 2022-04-06
Rated 5 out of 5 by from Excellent as always Steps you through a complicated process. Fast and correct. A useful tool.
Date published: 2022-04-06
Rated 5 out of 5 by from Helpful Makes tax time easier. What a relief to be able to take my time.
Date published: 2022-04-06
Rated 4 out of 5 by from TurboTaxGood The last time I used Turbo Tax I had an error in the form it cost me over $2,000. I hope I did it right this time it was cost half of my tax return to pay for the lady. So here I am again I am trying to do it myself.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 11406
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Over simplified Three issues. One, after entering all my data, I was told Standard Deduction would be better for me. But I was not shown the alternative amount. Two, at the end, I was told I had an error on 1099-misc. Went back to search for that form, and it is not listed. Three, when I tried to return to the error message, I had to tab through all the sections in the submit section of the return Four, if I only do the standard deduction, I could have done easy file and saved on Turbotax.
Date published: 2022-04-06
Rated 5 out of 5 by from Professional We use turbo tax every year and we are very happy with the results
Date published: 2022-04-06
Rated 3 out of 5 by from Good but tough for complicated returns Personal and business, plus IRAs, plus moving IRAs over to ROTH...all added up to complex return and a few calls to Intuit.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax walks you through the tax return step by step and an explanation to each step.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax Review Phatcharintr was professional and knowledgeable when answering my tax related questions. Also, she was responsive when answering my emails and chat responses.
Date published: 2022-04-06
Rated 2 out of 5 by from Confusing Interface! The user interface was not intuitive and not simple to work through. There wasn't good visibility into the progress along the way. I found H&R Block's software to be much more intuitive last year. I also didn't like feeling nickel and dimed to pay for additional states and to e-File for each state. It's one thing to buy the software, but to make 3 separate purchases seemed to lack some forethought.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is okay Second time using it and it went fairly well service was prompt and friendly
Date published: 2022-04-06
Rated 5 out of 5 by from Excellent as always Steps you through a complicated process. Fast and correct. A useful tool.
Date published: 2022-04-06
Rated 5 out of 5 by from Helpful Makes tax time easier. What a relief to be able to take my time.
Date published: 2022-04-06
Rated 4 out of 5 by from TurboTaxGood The last time I used Turbo Tax I had an error in the form it cost me over $2,000. I hope I did it right this time it was cost half of my tax return to pay for the lady. So here I am again I am trying to do it myself.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 11406