TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Nykeisha was awsome She was very very helpful and determined to get the right solution to my problem
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and easy Fast and easy fool proof can’t mess up step by step guide
Date published: 2021-02-28
Rated 3 out of 5 by from TurboTax is awesome I did my homework before completing my tax forms, when I talked to a live expert I had a little trouble understanding her because of her accent and she I’d not know anymore than I did about the situation. It was nice to have a conformation that I was doing it correctly. She was very nice and tried to be helpful.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbotax was only fair this year My 2019 numbers did not appear on the side by side comparison. I tried to get help twice and never got an answer. Very poor service.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax great way to file Easy to fill out ... convenient ... good price ... better security than last year
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is very quick and easy and a great way to do taxes.
Date published: 2021-02-28
Rated 1 out of 5 by from Not really helpful Tried deleting a tax return and it wouldn’t let me, and you want to charge for simple questions that we want to ask a rep.
Date published: 2021-02-28
Rated 5 out of 5 by from It's Easier with TurboTax Our tax returns have gotten increasingly complex over the years, but I've never felt the need to move off of TurboTax. The key is to take advantage of the resources available - both from TurboTax and, if applicable, any financial confidantes or advisors that you may know. Use TurboTax's important features whenever available and ask questions when necessary. I've only had one less than great experience (a few years ago), and it was because I didn't import all of my available forms and I didn't ask enough questions. (In other words, it was not a TurboTax issue.) Thankfully, it was easily corrected after the fact. But it would have been easily avoidable if I had just followed my import and ask approach.
Date published: 2021-02-28
Rated 5 out of 5 by from very easy to use very easy to use, instruction were simple and easy
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and painless way of filing your taxes Great experience! I did need help on one of the questions and Patricia was phenomenal, she made any problem disappear, and stayed with me for the duration. What a treasure she is, a true asset to your company.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 11403
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Nykeisha was awsome She was very very helpful and determined to get the right solution to my problem
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and easy Fast and easy fool proof can’t mess up step by step guide
Date published: 2021-02-28
Rated 3 out of 5 by from TurboTax is awesome I did my homework before completing my tax forms, when I talked to a live expert I had a little trouble understanding her because of her accent and she I’d not know anymore than I did about the situation. It was nice to have a conformation that I was doing it correctly. She was very nice and tried to be helpful.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbotax was only fair this year My 2019 numbers did not appear on the side by side comparison. I tried to get help twice and never got an answer. Very poor service.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax great way to file Easy to fill out ... convenient ... good price ... better security than last year
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is very quick and easy and a great way to do taxes.
Date published: 2021-02-28
Rated 1 out of 5 by from Not really helpful Tried deleting a tax return and it wouldn’t let me, and you want to charge for simple questions that we want to ask a rep.
Date published: 2021-02-28
Rated 5 out of 5 by from It's Easier with TurboTax Our tax returns have gotten increasingly complex over the years, but I've never felt the need to move off of TurboTax. The key is to take advantage of the resources available - both from TurboTax and, if applicable, any financial confidantes or advisors that you may know. Use TurboTax's important features whenever available and ask questions when necessary. I've only had one less than great experience (a few years ago), and it was because I didn't import all of my available forms and I didn't ask enough questions. (In other words, it was not a TurboTax issue.) Thankfully, it was easily corrected after the fact. But it would have been easily avoidable if I had just followed my import and ask approach.
Date published: 2021-02-28
Rated 5 out of 5 by from very easy to use very easy to use, instruction were simple and easy
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and painless way of filing your taxes Great experience! I did need help on one of the questions and Patricia was phenomenal, she made any problem disappear, and stayed with me for the duration. What a treasure she is, a true asset to your company.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 11403