TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Nice Nice, nice, nice, nice, nice, nice, nice, nice, nice
Date published: 2023-04-18
Rated 1 out of 5 by from Theft They make you pay for the 119$ (After discount) Mandatory deluxe TurboTax upgrade if the return includes the sale of your home. An additional 39 was to be charged if I decided to use my return to pay for the service. Overpriced for no assistance, even at that cost if I wanted to chat and ask a question I had to do the even pricier upgrade.
Date published: 2023-04-18
Rated 1 out of 5 by from Free is a Hoax Too expensive. I will pick up the forms and do it myself. I thought since it was a 1040, that it was free, instead it turned into owing $306. I'm not happy at all.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to use if you have all your information I've been using Turbo tax for 8 years now and it is very user friendly. Easy to follow the instructions. Some parts upload into the system. They keep track of previous forms.
Date published: 2023-04-18
Rated 4 out of 5 by from Good Product I would like to have a live chat or phone number to call in case I have questions
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is a wonderful platform. It is very intuitive, and I like how it takes you clearly through each step of the process, explains why you are doing different tasks, and includes options to find out additional information about each step with a simple click of a link. I also like that the system remembered all of my information from last year, and could automatically import my W2. Super convenient and saved me some tedious steps, and also helps to avoid user error. Turbo Tax made my filing process extremely smooth, easy, and stress-free last year and this year.
Date published: 2023-04-18
Rated 2 out of 5 by from Update Failure After doing everything suggested two times, including a manual update, I'm still getting Microsoft Installer Error 1603. I tried opening my saved TurboTax data file directly to just mail hard copies to the IRS and be done with it but was still forced to do the unsuccessful update. It's now hours until the tax filing deadline and I can't access my return. I solved my problem by uninstalling, then reinstalling TurboTax. I've been a loyal TurboTax user for several years but this problem is making me reconsider my loyalty to the product. The same thing happened last year.
Date published: 2023-04-18
Rated 5 out of 5 by from LOVE THE WALK THRU - SO NOT COMPLICATED. LOVE THE WALK THRU - SO NOT COMPLICATED. MAKES MY TAX EXPERIENCE SOME MUCH BETTER THAN THE EVERYDAY STRESSORS OF COMPLETING A RETURN. EVEN THOUGHT IT WAS LAST MINUTE THIS YEAR
Date published: 2023-04-18
Rated 5 out of 5 by from Beast Mode!! Easy and simple. First time home buyer/seller. Finished like butter.
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax was awesome it took less time than i expected. lay out is somewhat easy to understand
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1141
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Nice Nice, nice, nice, nice, nice, nice, nice, nice, nice
Date published: 2023-04-18
Rated 1 out of 5 by from Theft They make you pay for the 119$ (After discount) Mandatory deluxe TurboTax upgrade if the return includes the sale of your home. An additional 39 was to be charged if I decided to use my return to pay for the service. Overpriced for no assistance, even at that cost if I wanted to chat and ask a question I had to do the even pricier upgrade.
Date published: 2023-04-18
Rated 1 out of 5 by from Free is a Hoax Too expensive. I will pick up the forms and do it myself. I thought since it was a 1040, that it was free, instead it turned into owing $306. I'm not happy at all.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to use if you have all your information I've been using Turbo tax for 8 years now and it is very user friendly. Easy to follow the instructions. Some parts upload into the system. They keep track of previous forms.
Date published: 2023-04-18
Rated 4 out of 5 by from Good Product I would like to have a live chat or phone number to call in case I have questions
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is a wonderful platform. It is very intuitive, and I like how it takes you clearly through each step of the process, explains why you are doing different tasks, and includes options to find out additional information about each step with a simple click of a link. I also like that the system remembered all of my information from last year, and could automatically import my W2. Super convenient and saved me some tedious steps, and also helps to avoid user error. Turbo Tax made my filing process extremely smooth, easy, and stress-free last year and this year.
Date published: 2023-04-18
Rated 2 out of 5 by from Update Failure After doing everything suggested two times, including a manual update, I'm still getting Microsoft Installer Error 1603. I tried opening my saved TurboTax data file directly to just mail hard copies to the IRS and be done with it but was still forced to do the unsuccessful update. It's now hours until the tax filing deadline and I can't access my return. I solved my problem by uninstalling, then reinstalling TurboTax. I've been a loyal TurboTax user for several years but this problem is making me reconsider my loyalty to the product. The same thing happened last year.
Date published: 2023-04-18
Rated 5 out of 5 by from LOVE THE WALK THRU - SO NOT COMPLICATED. LOVE THE WALK THRU - SO NOT COMPLICATED. MAKES MY TAX EXPERIENCE SOME MUCH BETTER THAN THE EVERYDAY STRESSORS OF COMPLETING A RETURN. EVEN THOUGHT IT WAS LAST MINUTE THIS YEAR
Date published: 2023-04-18
Rated 5 out of 5 by from Beast Mode!! Easy and simple. First time home buyer/seller. Finished like butter.
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax was awesome it took less time than i expected. lay out is somewhat easy to understand
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1141