TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Struggle with Income from sale of propoerty Could not get the form to enter the proceeds from the sale of property. Gave it a few hours, and tried again, and figured out the right key strokes!?!
Date published: 2023-05-07
Rated 4 out of 5 by from Nice and Easy The program made filing easy- I had a couple of things to fix on my end, but even fixing those with the program was easy with the FAQ section- my only complaint is that I had to use the FAQ section though- the program wouldn't take me to the section I needed to fix (stuff to do with Healthcare)... Honestly, I'd give it a 5 if it weren't for that... so as it stands I'd give it a 4.5-4.7 :)
Date published: 2023-05-07
Rated 5 out of 5 by from Reliable Been with TurboTax for 8 years. No issues or complaints. Reliable and trustworthy.
Date published: 2023-05-07
Rated 5 out of 5 by from 4th Year to use TurboTax. Satisfied Only problem is the computer bot on the phone refused to connect me to a real person to answer a question!
Date published: 2023-05-07
Rated 5 out of 5 by from Very easy to follow My experience with this product has been simply great...
Date published: 2023-05-07
Rated 5 out of 5 by from Great experience Turbo tax continues to provide all the tools to file
Date published: 2023-05-07
Rated 1 out of 5 by from Disappointed with increase costs Product is fine, but $45 for additional state and that doesn't include the eFiling. Ridiculous! Been a Turbo Tax user since the 90's and very disappointed with how much the fees have gone up.
Date published: 2023-05-07
Rated 4 out of 5 by from good service easy and quick! got a refund and liked the interface
Date published: 2023-05-07
Rated 2 out of 5 by from Not Sure This company gets you for every little thing. Our taxes are high and we don't get money back. They get you for adding in your state taxes, then a processing fee for using your bank account, which is ridiculous. The software is great, but the fees are outrageous.
Date published: 2023-05-07
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax makes it super easy to file taxes. They walk you through every step. Highly recommend!
Date published: 2023-05-07
All TurboTax® Offerings Reviews - Page 115
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Struggle with Income from sale of propoerty Could not get the form to enter the proceeds from the sale of property. Gave it a few hours, and tried again, and figured out the right key strokes!?!
Date published: 2023-05-07
Rated 4 out of 5 by from Nice and Easy The program made filing easy- I had a couple of things to fix on my end, but even fixing those with the program was easy with the FAQ section- my only complaint is that I had to use the FAQ section though- the program wouldn't take me to the section I needed to fix (stuff to do with Healthcare)... Honestly, I'd give it a 5 if it weren't for that... so as it stands I'd give it a 4.5-4.7 :)
Date published: 2023-05-07
Rated 5 out of 5 by from Reliable Been with TurboTax for 8 years. No issues or complaints. Reliable and trustworthy.
Date published: 2023-05-07
Rated 5 out of 5 by from 4th Year to use TurboTax. Satisfied Only problem is the computer bot on the phone refused to connect me to a real person to answer a question!
Date published: 2023-05-07
Rated 5 out of 5 by from Very easy to follow My experience with this product has been simply great...
Date published: 2023-05-07
Rated 5 out of 5 by from Great experience Turbo tax continues to provide all the tools to file
Date published: 2023-05-07
Rated 1 out of 5 by from Disappointed with increase costs Product is fine, but $45 for additional state and that doesn't include the eFiling. Ridiculous! Been a Turbo Tax user since the 90's and very disappointed with how much the fees have gone up.
Date published: 2023-05-07
Rated 4 out of 5 by from good service easy and quick! got a refund and liked the interface
Date published: 2023-05-07
Rated 2 out of 5 by from Not Sure This company gets you for every little thing. Our taxes are high and we don't get money back. They get you for adding in your state taxes, then a processing fee for using your bank account, which is ridiculous. The software is great, but the fees are outrageous.
Date published: 2023-05-07
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax makes it super easy to file taxes. They walk you through every step. Highly recommend!
Date published: 2023-05-07
All TurboTax® Offerings Reviews - Page 115