TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from Not quite but close The initial process was excellent BUT then after all information was entered and was just ready to complete the Minnesota portion I encountered a problem. I was told I could not use the MN with the corresponding company identification numbers for MInnesota. This should have been pointed out when filling out the initial forms for the federal portion. I spent one hour waiting to try and understand what was wrong. I finally when back to each form and deleted the MN in front of each set of numbers. I would wait for an operator and after 15 or 20 minutes the call was ended on your end, not mine. What a pain. Lots of time was wasted for me and my time is important. Oh and one more point which is important. I understood I would not have to pay for the Federal part of the return and yet you charged me anyway. Would like to see a refund of $39. I could not remove that charge!!!! Sort of illegal don't you think.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax worked for me and my wife. I have used TurboTax many times before this year with great satisfaction. On a year that does not have complicated unique circumstances, I highly recommend using it. It guides one, step by step, through the process and alerts you to any risky filing details or deductions. Great program and reasonably priced.
Date published: 2022-02-17
Rated 4 out of 5 by from TurboTax makes filing EASY! I appreciate all of the guidance and extra tips to better understand the steps in the process of filing taxes, which is otherwise VERY OVERWHELMING for me. I have a simple life with simple tax issues, but it is still very daunting to file taxes every year. I dread it. BUT, with TurboTax, it is a little less dreadful.
Date published: 2022-02-17
Rated 5 out of 5 by from it is great it was very easy to complete both federal and state taxes
Date published: 2022-02-17
Rated 5 out of 5 by from GREAT MY EXPERISE WITH TURBO TAX WAS VERY GOOD. I'LL USE THEM AGAIN. I GIVE YOU'LL A 10
Date published: 2022-02-17
Rated 5 out of 5 by from Love TurboTax! As a military family, I love how intuitive TruboTax is regarding our unusual filing situation. I always feel confident we covered all our bases and are getting the best refund possible.
Date published: 2022-02-17
Rated 3 out of 5 by from Turbo Tax is helpful but sometimes is confusing I have been using Turbo Tax for many years. This year was the most difficult because There were many items I did not totally understand. I found the help not very useful. There were parts that were not there before, and they confused this old lady. I was glad when I finally finished it. The print on many parts was small and difficult for me to read. I just hope all is well and I don't have to worry about it for another year!
Date published: 2022-02-17
Rated 5 out of 5 by from I love TurboTax ! I have been doing my taxes on TurboTax for the last past 3 years and I love it. it's simple fast and easy.
Date published: 2022-02-17
Rated 5 out of 5 by from Very easy! This is the first time used. It was user friendly and it's almost too good to be true.
Date published: 2022-02-17
Rated 5 out of 5 by from Great Easy to use great simple and accurate will recommend
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11399
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Not quite but close The initial process was excellent BUT then after all information was entered and was just ready to complete the Minnesota portion I encountered a problem. I was told I could not use the MN with the corresponding company identification numbers for MInnesota. This should have been pointed out when filling out the initial forms for the federal portion. I spent one hour waiting to try and understand what was wrong. I finally when back to each form and deleted the MN in front of each set of numbers. I would wait for an operator and after 15 or 20 minutes the call was ended on your end, not mine. What a pain. Lots of time was wasted for me and my time is important. Oh and one more point which is important. I understood I would not have to pay for the Federal part of the return and yet you charged me anyway. Would like to see a refund of $39. I could not remove that charge!!!! Sort of illegal don't you think.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax worked for me and my wife. I have used TurboTax many times before this year with great satisfaction. On a year that does not have complicated unique circumstances, I highly recommend using it. It guides one, step by step, through the process and alerts you to any risky filing details or deductions. Great program and reasonably priced.
Date published: 2022-02-17
Rated 4 out of 5 by from TurboTax makes filing EASY! I appreciate all of the guidance and extra tips to better understand the steps in the process of filing taxes, which is otherwise VERY OVERWHELMING for me. I have a simple life with simple tax issues, but it is still very daunting to file taxes every year. I dread it. BUT, with TurboTax, it is a little less dreadful.
Date published: 2022-02-17
Rated 5 out of 5 by from it is great it was very easy to complete both federal and state taxes
Date published: 2022-02-17
Rated 5 out of 5 by from GREAT MY EXPERISE WITH TURBO TAX WAS VERY GOOD. I'LL USE THEM AGAIN. I GIVE YOU'LL A 10
Date published: 2022-02-17
Rated 5 out of 5 by from Love TurboTax! As a military family, I love how intuitive TruboTax is regarding our unusual filing situation. I always feel confident we covered all our bases and are getting the best refund possible.
Date published: 2022-02-17
Rated 3 out of 5 by from Turbo Tax is helpful but sometimes is confusing I have been using Turbo Tax for many years. This year was the most difficult because There were many items I did not totally understand. I found the help not very useful. There were parts that were not there before, and they confused this old lady. I was glad when I finally finished it. The print on many parts was small and difficult for me to read. I just hope all is well and I don't have to worry about it for another year!
Date published: 2022-02-17
Rated 5 out of 5 by from I love TurboTax ! I have been doing my taxes on TurboTax for the last past 3 years and I love it. it's simple fast and easy.
Date published: 2022-02-17
Rated 5 out of 5 by from Very easy! This is the first time used. It was user friendly and it's almost too good to be true.
Date published: 2022-02-17
Rated 5 out of 5 by from Great Easy to use great simple and accurate will recommend
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11399