TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax super easy! Krista was my Tax expert and she made my tax filling super easy. At first I was nervous but she made my process very easy and simple. Thank you Krista and Turbotax
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is great I've used Turbo Tax for 25 years. Always reliable and correct and easy to use.
Date published: 2022-03-03
Rated 3 out of 5 by from Not as user friendly as personal-use TurboTax Turbo Tax for personal taxes is super user-friendly, with a simple search and asking questions. Turbo Tax Business seemed to have minimal information. Also, it would be very helpful if it asked the individual W2 information for each shareholder rather than assuming each has an equivalent salary. I had to personally search this out on the K1 forms. Could just be simpler.
Date published: 2022-03-03
Rated 5 out of 5 by from i liked everthing will be coming back to use turbo i had a good experience will use it again everyone was very help full. i will be useing turbo tax next year
Date published: 2022-03-03
Rated 5 out of 5 by from gREAT Very Easy to use and understand. Covers most of the basics well.
Date published: 2022-03-03
Rated 4 out of 5 by from TurboTax helps us do Business taxes ourselves Overall, TurboTax is a very good product. It simplifies the process of self-preparing taxes significantly. However, all the upsell prompts as you go through the process are extremely annoying
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is wonderful At first I was frustrated as I wanted to answer Turbo Tax questions truthfully. I had an issue with out of State tax withholding. Jack was my specialist and helped me tremendously with a few other glitches, he persevered and we completed my entire 2021 tax year returns. Yay. Thank you so much.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax Does it Again Turbo Tax is super intuitive and is always helpful if I am unsure on what something is.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is Great And Agent Teresa who helped re-file my taxes was awesome. I could not accomplish it without her
Date published: 2022-03-03
Rated 1 out of 5 by from Unable to locate last years file. I was unable to locate a 2020 tax return to transfer to my 2021 return. I went back into the 2020 TurboTax and saw the file but it would not open. Failure to mount error message. After a few tries, I could not even find the file. As a result, I could not efile. No help anywhere on Turbotax or online.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 11398
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax super easy! Krista was my Tax expert and she made my tax filling super easy. At first I was nervous but she made my process very easy and simple. Thank you Krista and Turbotax
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is great I've used Turbo Tax for 25 years. Always reliable and correct and easy to use.
Date published: 2022-03-03
Rated 3 out of 5 by from Not as user friendly as personal-use TurboTax Turbo Tax for personal taxes is super user-friendly, with a simple search and asking questions. Turbo Tax Business seemed to have minimal information. Also, it would be very helpful if it asked the individual W2 information for each shareholder rather than assuming each has an equivalent salary. I had to personally search this out on the K1 forms. Could just be simpler.
Date published: 2022-03-03
Rated 5 out of 5 by from i liked everthing will be coming back to use turbo i had a good experience will use it again everyone was very help full. i will be useing turbo tax next year
Date published: 2022-03-03
Rated 5 out of 5 by from gREAT Very Easy to use and understand. Covers most of the basics well.
Date published: 2022-03-03
Rated 4 out of 5 by from TurboTax helps us do Business taxes ourselves Overall, TurboTax is a very good product. It simplifies the process of self-preparing taxes significantly. However, all the upsell prompts as you go through the process are extremely annoying
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is wonderful At first I was frustrated as I wanted to answer Turbo Tax questions truthfully. I had an issue with out of State tax withholding. Jack was my specialist and helped me tremendously with a few other glitches, he persevered and we completed my entire 2021 tax year returns. Yay. Thank you so much.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax Does it Again Turbo Tax is super intuitive and is always helpful if I am unsure on what something is.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is Great And Agent Teresa who helped re-file my taxes was awesome. I could not accomplish it without her
Date published: 2022-03-03
Rated 1 out of 5 by from Unable to locate last years file. I was unable to locate a 2020 tax return to transfer to my 2021 return. I went back into the 2020 TurboTax and saw the file but it would not open. Failure to mount error message. After a few tries, I could not even find the file. As a result, I could not efile. No help anywhere on Turbotax or online.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 11398