TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome for seniors. Easy step by step filing. Awesome for seniors whom are retired living on a fixed income. Will file again thru TurboTax.
Date published: 2021-02-19
Rated 2 out of 5 by from needs help State tax selection should be set up on opening screen I have spent two days just trying to get out of state area to close and file.
Date published: 2021-02-19
Rated 2 out of 5 by from No Refund Advance? Please advertise accurately....I hoped to receive an advance, however, it was expired. Tax season began on 2/12 and it expired days later. I feel that I pay too much for this service when someone else could do my taxes for the same amount.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is an awesome program! So easy to file returns just plugging in the necessary information. It is so user friendly and makes a complicated process simple. I love it!
Date published: 2021-02-19
Rated 4 out of 5 by from Rejection - Turbo tax Software error Everything was great until I received a notice that my state tax return was rejected because of Turbo Tax software issue. However, Turbo Tax notified me and provided guidance to correct to correct their error caused by their software issue.
Date published: 2021-02-19
Rated 2 out of 5 by from Disappointed, not good for Virginia tax filing Used it for 15 years. Filing taxes is hard enough but in the last three tax filing years I have had my Virginia taxes filings rejected twice. In both cases they were caused by TurboTax software errors.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Every year it seems as though something has changed with my status or events in my life and Turbo Tax makes it so easy to enter information step by step.
Date published: 2021-02-19
Rated 1 out of 5 by from I will not use turbo tax again Every year that I have had a problem turbo tax won't let me go back and fix it. It keeps saying I am self employed and I am not. It wouldn't support my browser and I had to download another and now I can't check my e-mail on my phone. This is my last year for turbo tax.
Date published: 2021-02-19
Rated 5 out of 5 by from Love it I have been using Turbo for 4 years. I must say this was the best decision. I love the help and prices I receive when filing my taxes with TurboTax. Things gets better every year. Thank you Turbo.
Date published: 2021-02-19
Rated 1 out of 5 by from TurboTax is awful!! You have taken an already stressful situation and made it worse. I am still unsure if my taxes are correct. And the sad thing is my taxes were simple. What would you do with something complicated? I gave you a one star because I have to check something, but it should be no star. If you have any professional organization you should refund my money!! Boo Hiss Hiss
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11393
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome for seniors. Easy step by step filing. Awesome for seniors whom are retired living on a fixed income. Will file again thru TurboTax.
Date published: 2021-02-19
Rated 2 out of 5 by from needs help State tax selection should be set up on opening screen I have spent two days just trying to get out of state area to close and file.
Date published: 2021-02-19
Rated 2 out of 5 by from No Refund Advance? Please advertise accurately....I hoped to receive an advance, however, it was expired. Tax season began on 2/12 and it expired days later. I feel that I pay too much for this service when someone else could do my taxes for the same amount.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is an awesome program! So easy to file returns just plugging in the necessary information. It is so user friendly and makes a complicated process simple. I love it!
Date published: 2021-02-19
Rated 4 out of 5 by from Rejection - Turbo tax Software error Everything was great until I received a notice that my state tax return was rejected because of Turbo Tax software issue. However, Turbo Tax notified me and provided guidance to correct to correct their error caused by their software issue.
Date published: 2021-02-19
Rated 2 out of 5 by from Disappointed, not good for Virginia tax filing Used it for 15 years. Filing taxes is hard enough but in the last three tax filing years I have had my Virginia taxes filings rejected twice. In both cases they were caused by TurboTax software errors.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Every year it seems as though something has changed with my status or events in my life and Turbo Tax makes it so easy to enter information step by step.
Date published: 2021-02-19
Rated 1 out of 5 by from I will not use turbo tax again Every year that I have had a problem turbo tax won't let me go back and fix it. It keeps saying I am self employed and I am not. It wouldn't support my browser and I had to download another and now I can't check my e-mail on my phone. This is my last year for turbo tax.
Date published: 2021-02-19
Rated 5 out of 5 by from Love it I have been using Turbo for 4 years. I must say this was the best decision. I love the help and prices I receive when filing my taxes with TurboTax. Things gets better every year. Thank you Turbo.
Date published: 2021-02-19
Rated 1 out of 5 by from TurboTax is awful!! You have taken an already stressful situation and made it worse. I am still unsure if my taxes are correct. And the sad thing is my taxes were simple. What would you do with something complicated? I gave you a one star because I have to check something, but it should be no star. If you have any professional organization you should refund my money!! Boo Hiss Hiss
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11393