TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from turbo tax keep up the good work turbo tax you are right on the money every time thanks
Date published: 2022-02-17
Rated 1 out of 5 by from Not worth the extra money I wish I would have just stuck with the free version. I have always used the free version of TurboTax to file my taxes. This year I opted to use the "Live Deluxe" version since I had bought my first home, moved to a new state, and had other large changes in my life that could impact my return-- help from a live tax professional sounded ideal. The live chat function provided automated replies that didn't usually answer my questions. Once I finally got in contact with a real person to ask about possible tax deductions for being a first time homebuyer, the "tax professional" spent 10 mins trying to email me a link to a TurboTax article (that I ended up just Googling), rather than answering my questions and helping me understand what deductions I might be eligible for. I definitely would not recommend spending the extra money for this version as I ended up having to figure everything out on my own anyway.
Date published: 2022-02-17
Rated 4 out of 5 by from Used TurboTax for years Almost went to H&R Block because I couldn't figure out what is was asking me about sale tax rate. At first I thought I was supposed to fill out something in the form and it wouldn't let me. Don't recall having to answer that in the past.
Date published: 2022-02-17
Rated 5 out of 5 by from Won't use any other software Always efficient and to the point. Very user friendly
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax It was easy. It was fantastic having someone help me walkthrough, and when I came across an error, I talked to a live person.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is easy to use Very comprehensive review of each section, explanations are clearly written.
Date published: 2022-02-17
Rated 5 out of 5 by from Easy to use and very helpful! I have used TurboTax for years and have had no problems. The live feature is very helpful and I can get my taxes done quickly using this service.
Date published: 2022-02-17
Rated 5 out of 5 by from Like TurboTax Yes I interacted with a girl called Priscilla, she help me
Date published: 2022-02-17
Rated 4 out of 5 by from TurboTax Easy to use TurboTax was easy to use and simple and straight forward would recommend to friends and family
Date published: 2022-02-17
Rated 4 out of 5 by from Very easy to use My only issue is my state taxes keep getting rejected and nothing tells me why. Only walks me through resubmitting the return.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11391
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax keep up the good work turbo tax you are right on the money every time thanks
Date published: 2022-02-17
Rated 1 out of 5 by from Not worth the extra money I wish I would have just stuck with the free version. I have always used the free version of TurboTax to file my taxes. This year I opted to use the "Live Deluxe" version since I had bought my first home, moved to a new state, and had other large changes in my life that could impact my return-- help from a live tax professional sounded ideal. The live chat function provided automated replies that didn't usually answer my questions. Once I finally got in contact with a real person to ask about possible tax deductions for being a first time homebuyer, the "tax professional" spent 10 mins trying to email me a link to a TurboTax article (that I ended up just Googling), rather than answering my questions and helping me understand what deductions I might be eligible for. I definitely would not recommend spending the extra money for this version as I ended up having to figure everything out on my own anyway.
Date published: 2022-02-17
Rated 4 out of 5 by from Used TurboTax for years Almost went to H&R Block because I couldn't figure out what is was asking me about sale tax rate. At first I thought I was supposed to fill out something in the form and it wouldn't let me. Don't recall having to answer that in the past.
Date published: 2022-02-17
Rated 5 out of 5 by from Won't use any other software Always efficient and to the point. Very user friendly
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax It was easy. It was fantastic having someone help me walkthrough, and when I came across an error, I talked to a live person.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is easy to use Very comprehensive review of each section, explanations are clearly written.
Date published: 2022-02-17
Rated 5 out of 5 by from Easy to use and very helpful! I have used TurboTax for years and have had no problems. The live feature is very helpful and I can get my taxes done quickly using this service.
Date published: 2022-02-17
Rated 5 out of 5 by from Like TurboTax Yes I interacted with a girl called Priscilla, she help me
Date published: 2022-02-17
Rated 4 out of 5 by from TurboTax Easy to use TurboTax was easy to use and simple and straight forward would recommend to friends and family
Date published: 2022-02-17
Rated 4 out of 5 by from Very easy to use My only issue is my state taxes keep getting rejected and nothing tells me why. Only walks me through resubmitting the return.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11391