TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Awesome Tax Software So easy to use. Questions are so user friendly and accurate.
Date published: 2023-02-20
Rated 1 out of 5 by from WHAT!!!!?????? wondering why i was forced to pay 39 dollars for an upgrade when you guys take out a $100 fee?????
Date published: 2023-02-20
Rated 5 out of 5 by from We love Turbo Tax Our internet connection was a little slow this year but we completed our taxes no problem.
Date published: 2023-02-20
Rated 5 out of 5 by from awesome love this program, will use again next year. thanks again
Date published: 2023-02-20
Rated 2 out of 5 by from Quality of software is declining I have used Turbotax for many years and I am wondering if the quality of the software is declining. Two years ago when I e-filed Turbotax failed to transmit all the forms which were completed in the return I reviewed on my computer. This led to an extra charge from the IRS which it took a long correspondence to retrieve. Currently I am trying to re-file my 2022 returns which were rejected based on a glitch in the software. The notice I received from TurboTax states that it will be fixed by 2/29/23 but it remains unclear if I need to do something to make the returns acceptable. Unclear how I can get a question answered.
Date published: 2023-02-20
Rated 5 out of 5 by from Very user friendly! This was my first time doing my taxes. I had 3 W2 forms to submit and they made it easy. It does take awhile though so be prepared and have your wallet and info ready to go.
Date published: 2023-02-20
Rated 4 out of 5 by from TAX PREP SHOULD OF BEEN EASIER. A FEW HICCUPS THAT ARE NOT CLEAR. NUMBERS NOT ON FORMS, THAT TURBO KEPT WANTING THEN FINALLY AFTER 20 MIN IT DIDN'T MATTER?
Date published: 2023-02-20
Rated 5 out of 5 by from Simple and Easy to File I've been using TurboTax for years. Simple and easy to use. No Complaints!
Date published: 2023-02-20
Rated 3 out of 5 by from I think TURBO TAX overcharges. The live help is great and my questions are always answered. What I don't like is how much it cost to file my taxes with you.
Date published: 2023-02-20
Rated 4 out of 5 by from Very Helpful The system is intuitive and I've always received prompt and helpful assistance when needed.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11390
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Tax Software So easy to use. Questions are so user friendly and accurate.
Date published: 2023-02-20
Rated 1 out of 5 by from WHAT!!!!?????? wondering why i was forced to pay 39 dollars for an upgrade when you guys take out a $100 fee?????
Date published: 2023-02-20
Rated 5 out of 5 by from We love Turbo Tax Our internet connection was a little slow this year but we completed our taxes no problem.
Date published: 2023-02-20
Rated 5 out of 5 by from awesome love this program, will use again next year. thanks again
Date published: 2023-02-20
Rated 2 out of 5 by from Quality of software is declining I have used Turbotax for many years and I am wondering if the quality of the software is declining. Two years ago when I e-filed Turbotax failed to transmit all the forms which were completed in the return I reviewed on my computer. This led to an extra charge from the IRS which it took a long correspondence to retrieve. Currently I am trying to re-file my 2022 returns which were rejected based on a glitch in the software. The notice I received from TurboTax states that it will be fixed by 2/29/23 but it remains unclear if I need to do something to make the returns acceptable. Unclear how I can get a question answered.
Date published: 2023-02-20
Rated 5 out of 5 by from Very user friendly! This was my first time doing my taxes. I had 3 W2 forms to submit and they made it easy. It does take awhile though so be prepared and have your wallet and info ready to go.
Date published: 2023-02-20
Rated 4 out of 5 by from TAX PREP SHOULD OF BEEN EASIER. A FEW HICCUPS THAT ARE NOT CLEAR. NUMBERS NOT ON FORMS, THAT TURBO KEPT WANTING THEN FINALLY AFTER 20 MIN IT DIDN'T MATTER?
Date published: 2023-02-20
Rated 5 out of 5 by from Simple and Easy to File I've been using TurboTax for years. Simple and easy to use. No Complaints!
Date published: 2023-02-20
Rated 3 out of 5 by from I think TURBO TAX overcharges. The live help is great and my questions are always answered. What I don't like is how much it cost to file my taxes with you.
Date published: 2023-02-20
Rated 4 out of 5 by from Very Helpful The system is intuitive and I've always received prompt and helpful assistance when needed.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11390