TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Awesome Tax Software from
Awesome Tax Software
So easy to use. Questions are so user friendly and accurate.
Date published: 2023-02-20
Rated 1 out of 5 by
god fish from
WHAT!!!!??????
wondering why i was forced to pay 39 dollars for an upgrade when you guys take out a $100 fee?????
Date published: 2023-02-20
Rated 5 out of 5 by
MrSRS from
We love Turbo Tax
Our internet connection was a little slow this year but we completed our taxes no problem.
Date published: 2023-02-20
Rated 5 out of 5 by
cloyds from
awesome
love this program, will use again next year. thanks again
Date published: 2023-02-20
Rated 2 out of 5 by
Hotrats from
Quality of software is declining
I have used Turbotax for many years and I am wondering if the quality of the software is declining. Two years ago when I e-filed Turbotax failed to transmit all the forms which were completed in the return I reviewed on my computer. This led to an extra charge from the IRS which it took a long correspondence to retrieve. Currently I am trying to re-file my 2022 returns which were rejected based on a glitch in the software. The notice I received from TurboTax states that it will be fixed by 2/29/23 but it remains unclear if I need to do something to make the returns acceptable. Unclear how I can get a question answered.
Date published: 2023-02-20
Rated 5 out of 5 by
vleya1 from
Very user friendly!
This was my first time doing my taxes. I had 3 W2 forms to submit and they made it easy. It does take awhile though so be prepared and have your wallet and info ready to go.
Date published: 2023-02-20
Rated 4 out of 5 by
Simba jr from
TAX PREP
SHOULD OF BEEN EASIER. A FEW HICCUPS THAT ARE NOT CLEAR. NUMBERS NOT ON FORMS, THAT TURBO KEPT WANTING THEN FINALLY AFTER 20 MIN IT DIDN'T MATTER?
Date published: 2023-02-20
Rated 5 out of 5 by
LEIGH1111 from
Simple and Easy to File
I've been using TurboTax for years. Simple and easy to use. No Complaints!
Date published: 2023-02-20
Rated 3 out of 5 by
Navy83 from
I think TURBO TAX overcharges.
The live help is great and my questions are always answered. What I don't like is how much it cost to file my taxes with you.
Date published: 2023-02-20
Rated 4 out of 5 by
ChrisT89 from
Very Helpful
The system is intuitive and I've always received prompt and helpful assistance when needed.
All TurboTax® Offerings Reviews - Page 11390
Date published: 2023-02-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Awesome Tax Software from
Awesome Tax Software
So easy to use. Questions are so user friendly and accurate.
Date published: 2023-02-20
Rated 1 out of 5 by
god fish from
WHAT!!!!??????
wondering why i was forced to pay 39 dollars for an upgrade when you guys take out a $100 fee?????
Date published: 2023-02-20
Rated 5 out of 5 by
MrSRS from
We love Turbo Tax
Our internet connection was a little slow this year but we completed our taxes no problem.
Date published: 2023-02-20
Rated 5 out of 5 by
cloyds from
awesome
love this program, will use again next year. thanks again
Date published: 2023-02-20
Rated 2 out of 5 by
Hotrats from
Quality of software is declining
I have used Turbotax for many years and I am wondering if the quality of the software is declining. Two years ago when I e-filed Turbotax failed to transmit all the forms which were completed in the return I reviewed on my computer. This led to an extra charge from the IRS which it took a long correspondence to retrieve. Currently I am trying to re-file my 2022 returns which were rejected based on a glitch in the software. The notice I received from TurboTax states that it will be fixed by 2/29/23 but it remains unclear if I need to do something to make the returns acceptable. Unclear how I can get a question answered.
Date published: 2023-02-20
Rated 5 out of 5 by
vleya1 from
Very user friendly!
This was my first time doing my taxes. I had 3 W2 forms to submit and they made it easy. It does take awhile though so be prepared and have your wallet and info ready to go.
Date published: 2023-02-20
Rated 4 out of 5 by
Simba jr from
TAX PREP
SHOULD OF BEEN EASIER. A FEW HICCUPS THAT ARE NOT CLEAR. NUMBERS NOT ON FORMS, THAT TURBO KEPT WANTING THEN FINALLY AFTER 20 MIN IT DIDN'T MATTER?
Date published: 2023-02-20
Rated 5 out of 5 by
LEIGH1111 from
Simple and Easy to File
I've been using TurboTax for years. Simple and easy to use. No Complaints!
Date published: 2023-02-20
Rated 3 out of 5 by
Navy83 from
I think TURBO TAX overcharges.
The live help is great and my questions are always answered. What I don't like is how much it cost to file my taxes with you.
Date published: 2023-02-20
Rated 4 out of 5 by
ChrisT89 from
Very Helpful
The system is intuitive and I've always received prompt and helpful assistance when needed.
All TurboTax® Offerings Reviews - Page 11390
Date published: 2023-02-20