TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 3 out of 5 by from Likes and dislikes! I like the convenience and the prompts to make sure everything is covered. However, my Oregon return was rejected initially. TurboTax fixed the glitch, but DID NOT EXPLAIN IT TO ME. I had to go to the OR 40 instructions to figure out that you had failed to deduct our stimulus payment from our federal tax obligations on the OR forms. Bad enough to have a glitch. But then not to explain it. Very bad. My other complaint is that TurboTax is not transparent as one moves through the process. What you ask is complete trust. I prefer to see the forms as they are being created. When you then have a glitch, my trust is undermined.
Date published: 2022-02-17
Rated 5 out of 5 by from Awesome Awesome experience very fast and easy. Will definitely be returning again.
Date published: 2022-02-17
Rated 5 out of 5 by from Works exactly how its supposed to! 4th year using this service. Works how i need it too with plenty of helpful information.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is easy Very simple to use and enter your information. There's always a helper available to answer questions.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax has never let me down in 20+ years Just as smooth this year as it has been in the past. Thank You again Turbo Tax !
Date published: 2022-02-17
Rated 2 out of 5 by from Refund options have changed I have used TT for several years but was very disappointed to see the change this year that you had to use Credit Karma to receive a refund via direct deposit. In the past the money was deposited into my account without charge, no more. I won't use the service again, that's ridiculous.
Date published: 2022-02-17
Rated 1 out of 5 by from I'm sick of the constant add Max benefits pages... I've used turbo tax for several years and the software is fine, but the bull crap badgering to always upgrade to another version or add max benefits is starting to get annoying. I will find a different service if this crap doesn't stop...... not to mention trying to default you into using their new credit karma money direct deposit crap.
Date published: 2022-02-17
Rated 5 out of 5 by from Easy Peasy Everything was fairly simple to do myself other than the review of the 1099-B data. There was an issue with importing all the options trades that I made last year. It imported all 93 transactions as Stock transactions instead of options transactions. As a result of that I had to go into all 93 entries and fill them out correctly which took hours. Would appreciate improvement on the import interface from the TD ameritrade brokerage forms.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo tax is exelent All perfect.........................................
Date published: 2022-02-17
Rated 5 out of 5 by from Turbotax was super simple and earned me money! Only made $2750 last year from a side gig. Did my taxes with Turbotax and they ended up giving me over $1K in deductibles. So I had a net gain of around $1K. Interface was very intuitive and I got my taxes done in the fastest time possible. Highly recommend!
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11373
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Likes and dislikes! I like the convenience and the prompts to make sure everything is covered. However, my Oregon return was rejected initially. TurboTax fixed the glitch, but DID NOT EXPLAIN IT TO ME. I had to go to the OR 40 instructions to figure out that you had failed to deduct our stimulus payment from our federal tax obligations on the OR forms. Bad enough to have a glitch. But then not to explain it. Very bad. My other complaint is that TurboTax is not transparent as one moves through the process. What you ask is complete trust. I prefer to see the forms as they are being created. When you then have a glitch, my trust is undermined.
Date published: 2022-02-17
Rated 5 out of 5 by from Awesome Awesome experience very fast and easy. Will definitely be returning again.
Date published: 2022-02-17
Rated 5 out of 5 by from Works exactly how its supposed to! 4th year using this service. Works how i need it too with plenty of helpful information.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is easy Very simple to use and enter your information. There's always a helper available to answer questions.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax has never let me down in 20+ years Just as smooth this year as it has been in the past. Thank You again Turbo Tax !
Date published: 2022-02-17
Rated 2 out of 5 by from Refund options have changed I have used TT for several years but was very disappointed to see the change this year that you had to use Credit Karma to receive a refund via direct deposit. In the past the money was deposited into my account without charge, no more. I won't use the service again, that's ridiculous.
Date published: 2022-02-17
Rated 1 out of 5 by from I'm sick of the constant add Max benefits pages... I've used turbo tax for several years and the software is fine, but the bull crap badgering to always upgrade to another version or add max benefits is starting to get annoying. I will find a different service if this crap doesn't stop...... not to mention trying to default you into using their new credit karma money direct deposit crap.
Date published: 2022-02-17
Rated 5 out of 5 by from Easy Peasy Everything was fairly simple to do myself other than the review of the 1099-B data. There was an issue with importing all the options trades that I made last year. It imported all 93 transactions as Stock transactions instead of options transactions. As a result of that I had to go into all 93 entries and fill them out correctly which took hours. Would appreciate improvement on the import interface from the TD ameritrade brokerage forms.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo tax is exelent All perfect.........................................
Date published: 2022-02-17
Rated 5 out of 5 by from Turbotax was super simple and earned me money! Only made $2750 last year from a side gig. Did my taxes with Turbotax and they ended up giving me over $1K in deductibles. So I had a net gain of around $1K. Interface was very intuitive and I got my taxes done in the fastest time possible. Highly recommend!
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11373