TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Used for years I've used Turbo Tax for several years. My individual return is fairly simple with regular income, dividend/capital gains, stock sales and itemized deductions and I've found the online version to be simple to use. My only complaint is the constant suggestions to upgrade to MAX version. I understand they want you to upgrade (ie more money for Intuit), but once I decline the upgrade, I shouldn't have to do it every time I come back to Turbo Tax and/or throughout the process.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbotax is Awesome. Live experts were very helpful and got problems resolved efficently.
Date published: 2022-02-17
Rated 5 out of 5 by from 7th year with TURBO TAX Never had a bad experience NEVER PAID A ARM AND A LEG
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is very intuitive. The layout was super simple and helped facilitate a pleasant filing experience. In a time that is often stressful for many, it's nice to have a service that relives some of that stress from us.
Date published: 2022-02-17
Rated 5 out of 5 by from Great experience every year! Fast, smooth and pain free. Would definitely use in the future.
Date published: 2022-02-17
Rated 3 out of 5 by from No update to state software caused rejection. I've used TurboTax for the last 5 years. It was more expensive this year than ever and my state return was rejected due to lack of update on the existing software product that did not account for the stimulus. Had to wait several days due to the only solution given being "Please visit us on or after February 17th". Feels like this is something that should have been corrected before the tax season began.
Date published: 2022-02-17
Rated 5 out of 5 by from Awesome There was some adjustment going from a purchased copy to online, but I am enjoying online.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo taxis Great Very easy to use and very easy to understand quickest way to go.
Date published: 2022-02-17
Rated 5 out of 5 by from Great Job I use Turbo Tax every year. Always does a great job.
Date published: 2022-02-17
Rated 4 out of 5 by from 60 day rollover is difficult to follow in the step 60-day rollover is difficult to follow in the step-by-step version. I spent one hour on the telephone with Chuck [one of your referred staff], a CPA of 43 years' experience, to find the right entries to make the taxes due come out correctly. Case number: 1489011914. You must smooth this out.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11361
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Used for years I've used Turbo Tax for several years. My individual return is fairly simple with regular income, dividend/capital gains, stock sales and itemized deductions and I've found the online version to be simple to use. My only complaint is the constant suggestions to upgrade to MAX version. I understand they want you to upgrade (ie more money for Intuit), but once I decline the upgrade, I shouldn't have to do it every time I come back to Turbo Tax and/or throughout the process.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbotax is Awesome. Live experts were very helpful and got problems resolved efficently.
Date published: 2022-02-17
Rated 5 out of 5 by from 7th year with TURBO TAX Never had a bad experience NEVER PAID A ARM AND A LEG
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is very intuitive. The layout was super simple and helped facilitate a pleasant filing experience. In a time that is often stressful for many, it's nice to have a service that relives some of that stress from us.
Date published: 2022-02-17
Rated 5 out of 5 by from Great experience every year! Fast, smooth and pain free. Would definitely use in the future.
Date published: 2022-02-17
Rated 3 out of 5 by from No update to state software caused rejection. I've used TurboTax for the last 5 years. It was more expensive this year than ever and my state return was rejected due to lack of update on the existing software product that did not account for the stimulus. Had to wait several days due to the only solution given being "Please visit us on or after February 17th". Feels like this is something that should have been corrected before the tax season began.
Date published: 2022-02-17
Rated 5 out of 5 by from Awesome There was some adjustment going from a purchased copy to online, but I am enjoying online.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo taxis Great Very easy to use and very easy to understand quickest way to go.
Date published: 2022-02-17
Rated 5 out of 5 by from Great Job I use Turbo Tax every year. Always does a great job.
Date published: 2022-02-17
Rated 4 out of 5 by from 60 day rollover is difficult to follow in the step 60-day rollover is difficult to follow in the step-by-step version. I spent one hour on the telephone with Chuck [one of your referred staff], a CPA of 43 years' experience, to find the right entries to make the taxes due come out correctly. Case number: 1489011914. You must smooth this out.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11361