TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax Payment System is Flawed After repeated attempts to pay for TurboTax, using 3 different credit cards, 1 debit card, and Apple Pay, nothing worked. I spent hours on the phone and chating with multiple "Experts" but no one could figure out how I can pay the $20 necessary to Efile my State return. After 3 day of frustrating effort, using 2 different computers, I gave up and printed then mailed my return. This is totally unacceptable! I'm not sure what I'll do next year.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax Awesome and Easy to Use It was very helpful and easy to use for me. i love using this and will definitely use this next year.
Date published: 2023-02-21
Rated 5 out of 5 by from great software total process was quick and easy. took less than an hour.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax Was Painless Loved the live support from a real tax expert...The process was very simple to follow and understand.
Date published: 2023-02-21
Rated 5 out of 5 by from Helpful! I was nervous to start my taxes on my own. It really was okay, and I felt more comfortable.
Date published: 2023-02-21
Rated 5 out of 5 by from EZPZ! Excellent service to fix my issues. Very informative to my problem.
Date published: 2023-02-21
Rated 5 out of 5 by from Super Easy It's just like following a bouncing ball. Turbo Tax asked the questions and I answered. Then I was done!
Date published: 2023-02-21
Rated 5 out of 5 by from Great help Everything went well and when I called for help Karen, (CPA) was a big help.
Date published: 2023-02-21
Rated 5 out of 5 by from Very Helpful TurboTax helped me this year, just as they did in prior years. So glad this product exists.
Date published: 2023-02-21
Rated 1 out of 5 by from Deceptions are icreasing year by year The extra fees and extra costs to file are harder and harder to know up front and harder and harder to back out of. I am looking for another product that is more transparent and easier to navigate. Tax details seem fine though there is a lot of redundancy without option to turn off the repetitive questioning.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11359
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax Payment System is Flawed After repeated attempts to pay for TurboTax, using 3 different credit cards, 1 debit card, and Apple Pay, nothing worked. I spent hours on the phone and chating with multiple "Experts" but no one could figure out how I can pay the $20 necessary to Efile my State return. After 3 day of frustrating effort, using 2 different computers, I gave up and printed then mailed my return. This is totally unacceptable! I'm not sure what I'll do next year.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax Awesome and Easy to Use It was very helpful and easy to use for me. i love using this and will definitely use this next year.
Date published: 2023-02-21
Rated 5 out of 5 by from great software total process was quick and easy. took less than an hour.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax Was Painless Loved the live support from a real tax expert...The process was very simple to follow and understand.
Date published: 2023-02-21
Rated 5 out of 5 by from Helpful! I was nervous to start my taxes on my own. It really was okay, and I felt more comfortable.
Date published: 2023-02-21
Rated 5 out of 5 by from EZPZ! Excellent service to fix my issues. Very informative to my problem.
Date published: 2023-02-21
Rated 5 out of 5 by from Super Easy It's just like following a bouncing ball. Turbo Tax asked the questions and I answered. Then I was done!
Date published: 2023-02-21
Rated 5 out of 5 by from Great help Everything went well and when I called for help Karen, (CPA) was a big help.
Date published: 2023-02-21
Rated 5 out of 5 by from Very Helpful TurboTax helped me this year, just as they did in prior years. So glad this product exists.
Date published: 2023-02-21
Rated 1 out of 5 by from Deceptions are icreasing year by year The extra fees and extra costs to file are harder and harder to know up front and harder and harder to back out of. I am looking for another product that is more transparent and easier to navigate. Tax details seem fine though there is a lot of redundancy without option to turn off the repetitive questioning.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11359