TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy Going Eight years with Turbo Tax. Makes life easy sand i can file asny timeof the day
Date published: 2022-03-28
Rated 4 out of 5 by from Nice to chat or use spa once I used chat-couldn't get back on after timeout. had to use turbo tax CPA to answer a few questions to clarify if I was doing it right
Date published: 2022-03-28
Rated 5 out of 5 by from Neelam was awesome helped all the way. Great job all the way through this process my Neelam took the time to guide me through till the end.
Date published: 2022-03-28
Rated 5 out of 5 by from Helpful Helped me file my taxes which made the process much easier than if I were to figure it out on my own.
Date published: 2022-03-28
Rated 5 out of 5 by from easy enough! Preparing my taxes for 2020 using Turbo Tax was the easy and stressless experience I have come to know with this software. The software runs fast and doescnot have any glitches, no crashes. TT saves me some time by grabbing the prior years information. I like that.
Date published: 2022-03-28
Rated 5 out of 5 by from So Easy and Awesome! I love that it was so easy to file. I've had bad experiences with a tax filer so this was just GREAT!
Date published: 2022-03-28
Rated 5 out of 5 by from It Doesn't Get Much Better My Tax Expert was just that, A Tax Expert. Andrea was friendly, patient, knowledgeable and a professional. It was a pleasure working with her.
Date published: 2022-03-28
Rated 5 out of 5 by from Great customer service! This was my first time filing with TurboTax and I received the best customer service ever! Dale was my TurboTax expert and he walked me through the whole process and took away all my worries. Dale always immediately responded to my requests for chats or calls and if he would tell me he would call at 6pm he would call me at exactly 6pm and no second later. This was such a great experience.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbo tax it’s ok A little to complicated never recibe help I just hope nothing comes wrong because I never done this before
Date published: 2022-03-28
Rated 3 out of 5 by from state return i had to mail my owe state return. i was disappointed about that.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 11353
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Going Eight years with Turbo Tax. Makes life easy sand i can file asny timeof the day
Date published: 2022-03-28
Rated 4 out of 5 by from Nice to chat or use spa once I used chat-couldn't get back on after timeout. had to use turbo tax CPA to answer a few questions to clarify if I was doing it right
Date published: 2022-03-28
Rated 5 out of 5 by from Neelam was awesome helped all the way. Great job all the way through this process my Neelam took the time to guide me through till the end.
Date published: 2022-03-28
Rated 5 out of 5 by from Helpful Helped me file my taxes which made the process much easier than if I were to figure it out on my own.
Date published: 2022-03-28
Rated 5 out of 5 by from easy enough! Preparing my taxes for 2020 using Turbo Tax was the easy and stressless experience I have come to know with this software. The software runs fast and doescnot have any glitches, no crashes. TT saves me some time by grabbing the prior years information. I like that.
Date published: 2022-03-28
Rated 5 out of 5 by from So Easy and Awesome! I love that it was so easy to file. I've had bad experiences with a tax filer so this was just GREAT!
Date published: 2022-03-28
Rated 5 out of 5 by from It Doesn't Get Much Better My Tax Expert was just that, A Tax Expert. Andrea was friendly, patient, knowledgeable and a professional. It was a pleasure working with her.
Date published: 2022-03-28
Rated 5 out of 5 by from Great customer service! This was my first time filing with TurboTax and I received the best customer service ever! Dale was my TurboTax expert and he walked me through the whole process and took away all my worries. Dale always immediately responded to my requests for chats or calls and if he would tell me he would call at 6pm he would call me at exactly 6pm and no second later. This was such a great experience.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbo tax it’s ok A little to complicated never recibe help I just hope nothing comes wrong because I never done this before
Date published: 2022-03-28
Rated 3 out of 5 by from state return i had to mail my owe state return. i was disappointed about that.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 11353