TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Turbo Tax - after many years still needs work! Overall TT works fairly well, however it still needs work. There are too many instances where the same information needs to be entered over and over again. The same questions are asked repeatedly. I have commented on this in the past and still no fixes! It seems as if TT is only updated for tax laws but not for ease of use. I don't know if competitors products are the same, but i don't understand why this can't be corrected.
Date published: 2022-04-18
Rated 1 out of 5 by from Last time I use Turbo Tax After the government and state took what little refund I did get after working 40 hrs a week 5 days a week for the last 40 years; Turbo Tax took their fair share with fees when this was supposed to be FREE. I almost broke even on my $343 refund - $147 Turbo Tax Fees = $196 which the State of Michigan then took their cut of $192. For all of my hard work, I received a refund of $4. What does that say about our country and government these days?
Date published: 2022-04-18
Rated 5 out of 5 by from Easy I like the simplicity of it. I wish there was an on line consultant to ask questions and get immediate answers.
Date published: 2022-04-18
Rated 3 out of 5 by from Major flaws There is no entry place in the step-by-step fr 1099-R income, a major flaw as many estates have 1099 income. There is no entry place in the step-by step for income tax withheld for 1099s . A major flaw since many estates have income tax withheld.
Date published: 2022-04-18
Rated 3 out of 5 by from To much red tape. Had to go through I D me and still had to type info that should have been there.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax = Stress free filing! Went from Independent Contractor to employee, re-fied my house, added solar panels and my CPA no longer does tax preparation. Turbo Tax to the rescue! Did make 2 phone calls to the experts and they were fantastic!
Date published: 2022-04-18
Rated 4 out of 5 by from Easy to use It is a little slow with one question for each screen, which does make it lengthy. It is however easy to use once you find everything
Date published: 2022-04-18
Rated 4 out of 5 by from Easy I’ve used turbo tax before and never had a problem until 2019 (had to pay penalty back to IRS)when I couldn’t get any ‘expert’ help to review it. But since it was a one off and because I hate H&R Block, I came back cause Turbo Tax is always great and easy to navigate. Best service period.
Date published: 2022-04-18
Rated 4 out of 5 by from Cool It's still frustrating, bit what are you going to do?
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is easy and convenient! I prefer doing my own taxes for the simple reason of convenience and timing issues of life in general. This allows me to do just that and I've never had any issues with the system and it walks you right through everything. It even gives you every tax break opportunity possible and that's a bonus.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1136
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax - after many years still needs work! Overall TT works fairly well, however it still needs work. There are too many instances where the same information needs to be entered over and over again. The same questions are asked repeatedly. I have commented on this in the past and still no fixes! It seems as if TT is only updated for tax laws but not for ease of use. I don't know if competitors products are the same, but i don't understand why this can't be corrected.
Date published: 2022-04-18
Rated 1 out of 5 by from Last time I use Turbo Tax After the government and state took what little refund I did get after working 40 hrs a week 5 days a week for the last 40 years; Turbo Tax took their fair share with fees when this was supposed to be FREE. I almost broke even on my $343 refund - $147 Turbo Tax Fees = $196 which the State of Michigan then took their cut of $192. For all of my hard work, I received a refund of $4. What does that say about our country and government these days?
Date published: 2022-04-18
Rated 5 out of 5 by from Easy I like the simplicity of it. I wish there was an on line consultant to ask questions and get immediate answers.
Date published: 2022-04-18
Rated 3 out of 5 by from Major flaws There is no entry place in the step-by-step fr 1099-R income, a major flaw as many estates have 1099 income. There is no entry place in the step-by step for income tax withheld for 1099s . A major flaw since many estates have income tax withheld.
Date published: 2022-04-18
Rated 3 out of 5 by from To much red tape. Had to go through I D me and still had to type info that should have been there.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax = Stress free filing! Went from Independent Contractor to employee, re-fied my house, added solar panels and my CPA no longer does tax preparation. Turbo Tax to the rescue! Did make 2 phone calls to the experts and they were fantastic!
Date published: 2022-04-18
Rated 4 out of 5 by from Easy to use It is a little slow with one question for each screen, which does make it lengthy. It is however easy to use once you find everything
Date published: 2022-04-18
Rated 4 out of 5 by from Easy I’ve used turbo tax before and never had a problem until 2019 (had to pay penalty back to IRS)when I couldn’t get any ‘expert’ help to review it. But since it was a one off and because I hate H&R Block, I came back cause Turbo Tax is always great and easy to navigate. Best service period.
Date published: 2022-04-18
Rated 4 out of 5 by from Cool It's still frustrating, bit what are you going to do?
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is easy and convenient! I prefer doing my own taxes for the simple reason of convenience and timing issues of life in general. This allows me to do just that and I've never had any issues with the system and it walks you right through everything. It even gives you every tax break opportunity possible and that's a bonus.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1136