TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Lady v27 from
Simple
The process was simple and easy to navigate through
Date published: 2022-04-04
Rated 5 out of 5 by
sagilber from
Turbo Tax works great!!!
Each year Turbo Tax improves their website to make filing a breeze.
Date published: 2022-04-04
Rated 5 out of 5 by
SKZ5 from
Valerie is the best apple on the tree
I normally do my own taxes, but decided on live help because I had some special circumstances and I wanted to be sure everything was correct. Valerie was so helpful, friendly, and knowledgeable. Her work was timely, and I am very glad to have her assistance this year.
Date published: 2022-04-04
Rated 3 out of 5 by
Ricardo000 from
Toooo much fooling around
Toooo much fooling around with Pin #'s and driver Licenses every year when filing. What good is filing ever year and Turbotax doesn't pull up information from previous years?
Date published: 2022-04-04
Rated 4 out of 5 by
Mory B from
Desktop product works well. Gets the job done!
I am very happy with the product but I do have two suggestions for improvement: 1) It takes a long time to launch the product to the point one wonders if it would ever start! 2) Why force an update for latest changes to the taxes/code every time one launches the product?? Give user the option to get an update. Only force an update when doing the review or ready to file.
Date published: 2022-04-04
Rated 5 out of 5 by
Donnae1 from
Great tax software
I have used Turbo Tax for a number of years and have been very satisfied with it.
Date published: 2022-04-04
Rated 5 out of 5 by
Tricia1961 from
awesome
was easy-to-use i will always use Turbo Tax every year
Date published: 2022-04-04
Rated 5 out of 5 by
Jen Oreo from
SO easy and fast!
Loved having Turbo Tax know all the breaks and provide counseling if needed.
Date published: 2022-04-04
Rated 1 out of 5 by
cduffy05 from
Turbo Tax deluxe is disappointing
I have always used the free version with no issues. I purchased the Deluxe version this year and have been on the phone all morning with support. It is also very misleading in that it says one free state, but then tries to charge you $20 for the state e-file return.
Date published: 2022-04-04
Rated 5 out of 5 by
Johnny 2022 from
Love Turbo Tax
I have been using Tubo Tax for the last 15 or so years. I have always found it to be easy to understand and use.
All TurboTax® Offerings Reviews - Page 11343
Date published: 2022-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lady v27 from
Simple
The process was simple and easy to navigate through
Date published: 2022-04-04
Rated 5 out of 5 by
sagilber from
Turbo Tax works great!!!
Each year Turbo Tax improves their website to make filing a breeze.
Date published: 2022-04-04
Rated 5 out of 5 by
SKZ5 from
Valerie is the best apple on the tree
I normally do my own taxes, but decided on live help because I had some special circumstances and I wanted to be sure everything was correct. Valerie was so helpful, friendly, and knowledgeable. Her work was timely, and I am very glad to have her assistance this year.
Date published: 2022-04-04
Rated 3 out of 5 by
Ricardo000 from
Toooo much fooling around
Toooo much fooling around with Pin #'s and driver Licenses every year when filing. What good is filing ever year and Turbotax doesn't pull up information from previous years?
Date published: 2022-04-04
Rated 4 out of 5 by
Mory B from
Desktop product works well. Gets the job done!
I am very happy with the product but I do have two suggestions for improvement: 1) It takes a long time to launch the product to the point one wonders if it would ever start! 2) Why force an update for latest changes to the taxes/code every time one launches the product?? Give user the option to get an update. Only force an update when doing the review or ready to file.
Date published: 2022-04-04
Rated 5 out of 5 by
Donnae1 from
Great tax software
I have used Turbo Tax for a number of years and have been very satisfied with it.
Date published: 2022-04-04
Rated 5 out of 5 by
Tricia1961 from
awesome
was easy-to-use i will always use Turbo Tax every year
Date published: 2022-04-04
Rated 5 out of 5 by
Jen Oreo from
SO easy and fast!
Loved having Turbo Tax know all the breaks and provide counseling if needed.
Date published: 2022-04-04
Rated 1 out of 5 by
cduffy05 from
Turbo Tax deluxe is disappointing
I have always used the free version with no issues. I purchased the Deluxe version this year and have been on the phone all morning with support. It is also very misleading in that it says one free state, but then tries to charge you $20 for the state e-file return.
Date published: 2022-04-04
Rated 5 out of 5 by
Johnny 2022 from
Love Turbo Tax
I have been using Tubo Tax for the last 15 or so years. I have always found it to be easy to understand and use.
All TurboTax® Offerings Reviews - Page 11343
Date published: 2022-04-04