TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Simple The process was simple and easy to navigate through
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax works great!!! Each year Turbo Tax improves their website to make filing a breeze.
Date published: 2022-04-04
Rated 5 out of 5 by from Valerie is the best apple on the tree I normally do my own taxes, but decided on live help because I had some special circumstances and I wanted to be sure everything was correct. Valerie was so helpful, friendly, and knowledgeable. Her work was timely, and I am very glad to have her assistance this year.
Date published: 2022-04-04
Rated 3 out of 5 by from Toooo much fooling around Toooo much fooling around with Pin #'s and driver Licenses every year when filing. What good is filing ever year and Turbotax doesn't pull up information from previous years?
Date published: 2022-04-04
Rated 4 out of 5 by from Desktop product works well. Gets the job done! I am very happy with the product but I do have two suggestions for improvement: 1) It takes a long time to launch the product to the point one wonders if it would ever start! 2) Why force an update for latest changes to the taxes/code every time one launches the product?? Give user the option to get an update. Only force an update when doing the review or ready to file.
Date published: 2022-04-04
Rated 5 out of 5 by from Great tax software I have used Turbo Tax for a number of years and have been very satisfied with it.
Date published: 2022-04-04
Rated 5 out of 5 by from awesome was easy-to-use i will always use Turbo Tax every year
Date published: 2022-04-04
Rated 5 out of 5 by from SO easy and fast! Loved having Turbo Tax know all the breaks and provide counseling if needed.
Date published: 2022-04-04
Rated 1 out of 5 by from Turbo Tax deluxe is disappointing I have always used the free version with no issues. I purchased the Deluxe version this year and have been on the phone all morning with support. It is also very misleading in that it says one free state, but then tries to charge you $20 for the state e-file return.
Date published: 2022-04-04
Rated 5 out of 5 by from Love Turbo Tax I have been using Tubo Tax for the last 15 or so years. I have always found it to be easy to understand and use.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 11343
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple The process was simple and easy to navigate through
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax works great!!! Each year Turbo Tax improves their website to make filing a breeze.
Date published: 2022-04-04
Rated 5 out of 5 by from Valerie is the best apple on the tree I normally do my own taxes, but decided on live help because I had some special circumstances and I wanted to be sure everything was correct. Valerie was so helpful, friendly, and knowledgeable. Her work was timely, and I am very glad to have her assistance this year.
Date published: 2022-04-04
Rated 3 out of 5 by from Toooo much fooling around Toooo much fooling around with Pin #'s and driver Licenses every year when filing. What good is filing ever year and Turbotax doesn't pull up information from previous years?
Date published: 2022-04-04
Rated 4 out of 5 by from Desktop product works well. Gets the job done! I am very happy with the product but I do have two suggestions for improvement: 1) It takes a long time to launch the product to the point one wonders if it would ever start! 2) Why force an update for latest changes to the taxes/code every time one launches the product?? Give user the option to get an update. Only force an update when doing the review or ready to file.
Date published: 2022-04-04
Rated 5 out of 5 by from Great tax software I have used Turbo Tax for a number of years and have been very satisfied with it.
Date published: 2022-04-04
Rated 5 out of 5 by from awesome was easy-to-use i will always use Turbo Tax every year
Date published: 2022-04-04
Rated 5 out of 5 by from SO easy and fast! Loved having Turbo Tax know all the breaks and provide counseling if needed.
Date published: 2022-04-04
Rated 1 out of 5 by from Turbo Tax deluxe is disappointing I have always used the free version with no issues. I purchased the Deluxe version this year and have been on the phone all morning with support. It is also very misleading in that it says one free state, but then tries to charge you $20 for the state e-file return.
Date published: 2022-04-04
Rated 5 out of 5 by from Love Turbo Tax I have been using Tubo Tax for the last 15 or so years. I have always found it to be easy to understand and use.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 11343