TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Good tool Good tool. I've used it for about 35yrs. There have been bumps in the road since then but they have always been fixed. Read: good customer service, so far.
Date published: 2021-02-26
Rated 5 out of 5 by from very easy to do. Easy to follow steps. Nothing out of line. Great job!!
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is awesome! I've been a TurboTax user for years! A few years ago I tried another tax program and really regretted it... This year is the first year I have ever had to call for help/assistance... it was not a problem with the software, but an issue with the IRS updates. The first person I spoke with listened carefully, tried to look up a few things and quickly decided she needed to transfer me to a CPA. The CPA came on the line right away, figured out what my issue was, fully explained it and then looked up the target date the IRS would have the form ready. I will never use another tax software!
Date published: 2021-02-26
Rated 5 out of 5 by from Twenty years and still great Love this product. Used for 20 years. Have my kids using it as well. Easy to use and answers all my questions.
Date published: 2021-02-26
Rated 1 out of 5 by from Not Great It is ridiculous that I have to file my state return by mail because you have the ability to electronically file it but choose not to.
Date published: 2021-02-26
Rated 5 out of 5 by from Very user friendly I used Turbo tax again this year and it was just as easy as prior years. Information and questions were answered quickly as i was able to complete my tax return
Date published: 2021-02-26
Rated 5 out of 5 by from Awesomw Have always gone to a tax professional to have my taxes done. This was so much easier.
Date published: 2021-02-26
Rated 5 out of 5 by from great it was a easy experience for first timers and i had a wonderfull experience
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax was great Turbo Tax was even easier this year than years past. I have been using utrbo tax for past five years, never any problems, changes are posted and explained as you go. Awesome
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is the way to go! I have always had the best experience with TurboTax. The forms are easily completed and I feel that my information if safe.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11339
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good tool Good tool. I've used it for about 35yrs. There have been bumps in the road since then but they have always been fixed. Read: good customer service, so far.
Date published: 2021-02-26
Rated 5 out of 5 by from very easy to do. Easy to follow steps. Nothing out of line. Great job!!
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is awesome! I've been a TurboTax user for years! A few years ago I tried another tax program and really regretted it... This year is the first year I have ever had to call for help/assistance... it was not a problem with the software, but an issue with the IRS updates. The first person I spoke with listened carefully, tried to look up a few things and quickly decided she needed to transfer me to a CPA. The CPA came on the line right away, figured out what my issue was, fully explained it and then looked up the target date the IRS would have the form ready. I will never use another tax software!
Date published: 2021-02-26
Rated 5 out of 5 by from Twenty years and still great Love this product. Used for 20 years. Have my kids using it as well. Easy to use and answers all my questions.
Date published: 2021-02-26
Rated 1 out of 5 by from Not Great It is ridiculous that I have to file my state return by mail because you have the ability to electronically file it but choose not to.
Date published: 2021-02-26
Rated 5 out of 5 by from Very user friendly I used Turbo tax again this year and it was just as easy as prior years. Information and questions were answered quickly as i was able to complete my tax return
Date published: 2021-02-26
Rated 5 out of 5 by from Awesomw Have always gone to a tax professional to have my taxes done. This was so much easier.
Date published: 2021-02-26
Rated 5 out of 5 by from great it was a easy experience for first timers and i had a wonderfull experience
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax was great Turbo Tax was even easier this year than years past. I have been using utrbo tax for past five years, never any problems, changes are posted and explained as you go. Awesome
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is the way to go! I have always had the best experience with TurboTax. The forms are easily completed and I feel that my information if safe.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11339