TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is a life saver! This is my third year filing with turbo tax. I always get anxious around tax season because it can't be challenging to file taxes, but I keep forgetting how turbo tax makes everything so easy. It really is a life saver!
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is great Turbo tax worked well for me. The information is easy to understand and I plan to use this process in the future.
Date published: 2022-03-30
Rated 5 out of 5 by from Easy to use Agent was extremely knowledgeable and helpful. Eloise was very kind, patient and helped me understand what I was doing.
Date published: 2022-03-30
Rated 4 out of 5 by from It got the job done Not half bad. I was frustrated at first but that's just because taxes. I thought it went well, lots of questions and no option to go back but overall very very easy to use.
Date published: 2022-03-30
Rated 1 out of 5 by from Turbo Tax is not good :( Turbo Tax is very clunky to use and when you try to get them to answer a simple question all they do is suggest that you upgrade to a more expensive package. We all need to push for taxes to be automatically entered by the IRS for those that want this. The have all the info so it should be easy for them to input from all the documents that are already submitted to them.
Date published: 2022-03-30
Rated 5 out of 5 by from turbotax is very helpful good communication when in contact they call to see if they need any documents. also way cheaper and affordable compared to HR block and jackson hewitt
Date published: 2022-03-30
Rated 5 out of 5 by from Best money I have spent in a long time Lynn was great to work with and everything was super easy. She worked quickly and made sure I got the most out of my return. I moved states and got a new job with a significant raise. Lynn helped me deal with the life changes on my taxes. Will be a return customer for sure!
Date published: 2022-03-30
Rated 5 out of 5 by from WOW WOW WOW I was experiencing such a hard time at first because filling together with my wife wasnt cutting it but thanks to Turbo tax Full , the live assistance really payed off. And they will protect , now how cool is that
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax and Monico are great! Monico helped me figure out what the next steps were and explained questions in detail. I highly recommend Monico!
Date published: 2022-03-30
Rated 5 out of 5 by from Thanks TurboTax It was quick and easy! Everything for the most part was very understandable.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 11339
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a life saver! This is my third year filing with turbo tax. I always get anxious around tax season because it can't be challenging to file taxes, but I keep forgetting how turbo tax makes everything so easy. It really is a life saver!
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is great Turbo tax worked well for me. The information is easy to understand and I plan to use this process in the future.
Date published: 2022-03-30
Rated 5 out of 5 by from Easy to use Agent was extremely knowledgeable and helpful. Eloise was very kind, patient and helped me understand what I was doing.
Date published: 2022-03-30
Rated 4 out of 5 by from It got the job done Not half bad. I was frustrated at first but that's just because taxes. I thought it went well, lots of questions and no option to go back but overall very very easy to use.
Date published: 2022-03-30
Rated 1 out of 5 by from Turbo Tax is not good :( Turbo Tax is very clunky to use and when you try to get them to answer a simple question all they do is suggest that you upgrade to a more expensive package. We all need to push for taxes to be automatically entered by the IRS for those that want this. The have all the info so it should be easy for them to input from all the documents that are already submitted to them.
Date published: 2022-03-30
Rated 5 out of 5 by from turbotax is very helpful good communication when in contact they call to see if they need any documents. also way cheaper and affordable compared to HR block and jackson hewitt
Date published: 2022-03-30
Rated 5 out of 5 by from Best money I have spent in a long time Lynn was great to work with and everything was super easy. She worked quickly and made sure I got the most out of my return. I moved states and got a new job with a significant raise. Lynn helped me deal with the life changes on my taxes. Will be a return customer for sure!
Date published: 2022-03-30
Rated 5 out of 5 by from WOW WOW WOW I was experiencing such a hard time at first because filling together with my wife wasnt cutting it but thanks to Turbo tax Full , the live assistance really payed off. And they will protect , now how cool is that
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax and Monico are great! Monico helped me figure out what the next steps were and explained questions in detail. I highly recommend Monico!
Date published: 2022-03-30
Rated 5 out of 5 by from Thanks TurboTax It was quick and easy! Everything for the most part was very understandable.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 11339