TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Gene1934 from
Turbo Tax needs work to allow easier entry of data
Had trouble entering tax information from Vanguard. Had multiple files and couldn't figure out how to submit them.
Date published: 2022-03-25
Rated 4 out of 5 by
shirl51 from
Turbo Tax is Great
Excellent step by step detail of my tax.Great communication with the tax expert.
Date published: 2022-03-25
Rated 2 out of 5 by
Cherylin2022 from
Turbo Tax business is confusing
In comparison to the personal tax software, the TurboTax Business software is quite confusing. I am using it to prepare returns for the Trust for my Mom now that my Dad has died, and the questions on distributions to beneficiaries are very vague and not helpful. I had to go through it three or four times before I was confident that my choices were correct.
Date published: 2022-03-25
Rated 4 out of 5 by
agray75 from
Turbo tax is pretty close to awsome
I had to go over last years taxes to get some numbers, and you had them already.
Date published: 2022-03-25
Rated 5 out of 5 by
AK13 from
Turbo Tax Is Awesome!!
Use Turbo Tax every year and love it!!! Never lets me down! Would highly recommend!
Date published: 2022-03-25
Rated 5 out of 5 by
Jerry LT from
excellent program
I have used TurboTax for years. One reason I like it so much is that is easy to make corrections or to add additional information. All the calculations are done for you. Without TurboTax I would have to go to a tax specialist,
Date published: 2022-03-25
Rated 4 out of 5 by
Ivetty from
Expensive but worth it with live experts
I loved it at first, then got into a problem that took several live agents to help with. They just didn't know how to edit First Homebuyer Credit Repayment. Finally, an agent figured out that I needed to put dates in that were not accurate to satisfy the computed system. I had to put it I lived in a home until 2021, although we sold it in 2012. Once I put 2021, the tax year, in it all went well and I was able to add the repayment. Other than that, the system works well and I loved that one agent who helped me. The others were reciting the steps and links I already knew.
Date published: 2022-03-25
Rated 2 out of 5 by
Rtn01 from
Turbotax sucks
I have used Turbotax for some years and this years I found to be very confusing and very user unfriendly. Next year I will not be using Turbotax.
Date published: 2022-03-25
Rated 5 out of 5 by
Flflyguy from
Reliable, easy to follow, used for years
Excellent product - have used for over 10 years and keep coming back. Used a live expert this year for the first time due to some more challenging tax issues with k-1 statement and the Turbotax person was wonderful and helpful at a fraction of the cost of a CPA.
Date published: 2022-03-25
Rated 5 out of 5 by
Beesnuts from
I’ve used many years and saves time and money
Love the help they give to ensure that you have every thing intact
All TurboTax® Offerings Reviews - Page 11334
Date published: 2022-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Gene1934 from
Turbo Tax needs work to allow easier entry of data
Had trouble entering tax information from Vanguard. Had multiple files and couldn't figure out how to submit them.
Date published: 2022-03-25
Rated 4 out of 5 by
shirl51 from
Turbo Tax is Great
Excellent step by step detail of my tax.Great communication with the tax expert.
Date published: 2022-03-25
Rated 2 out of 5 by
Cherylin2022 from
Turbo Tax business is confusing
In comparison to the personal tax software, the TurboTax Business software is quite confusing. I am using it to prepare returns for the Trust for my Mom now that my Dad has died, and the questions on distributions to beneficiaries are very vague and not helpful. I had to go through it three or four times before I was confident that my choices were correct.
Date published: 2022-03-25
Rated 4 out of 5 by
agray75 from
Turbo tax is pretty close to awsome
I had to go over last years taxes to get some numbers, and you had them already.
Date published: 2022-03-25
Rated 5 out of 5 by
AK13 from
Turbo Tax Is Awesome!!
Use Turbo Tax every year and love it!!! Never lets me down! Would highly recommend!
Date published: 2022-03-25
Rated 5 out of 5 by
Jerry LT from
excellent program
I have used TurboTax for years. One reason I like it so much is that is easy to make corrections or to add additional information. All the calculations are done for you. Without TurboTax I would have to go to a tax specialist,
Date published: 2022-03-25
Rated 4 out of 5 by
Ivetty from
Expensive but worth it with live experts
I loved it at first, then got into a problem that took several live agents to help with. They just didn't know how to edit First Homebuyer Credit Repayment. Finally, an agent figured out that I needed to put dates in that were not accurate to satisfy the computed system. I had to put it I lived in a home until 2021, although we sold it in 2012. Once I put 2021, the tax year, in it all went well and I was able to add the repayment. Other than that, the system works well and I loved that one agent who helped me. The others were reciting the steps and links I already knew.
Date published: 2022-03-25
Rated 2 out of 5 by
Rtn01 from
Turbotax sucks
I have used Turbotax for some years and this years I found to be very confusing and very user unfriendly. Next year I will not be using Turbotax.
Date published: 2022-03-25
Rated 5 out of 5 by
Flflyguy from
Reliable, easy to follow, used for years
Excellent product - have used for over 10 years and keep coming back. Used a live expert this year for the first time due to some more challenging tax issues with k-1 statement and the Turbotax person was wonderful and helpful at a fraction of the cost of a CPA.
Date published: 2022-03-25
Rated 5 out of 5 by
Beesnuts from
I’ve used many years and saves time and money
Love the help they give to ensure that you have every thing intact
All TurboTax® Offerings Reviews - Page 11334
Date published: 2022-03-25