TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from they saved me from being late nothing but great things to say: easy to file and to understand step by step process to complete!! Thank you!!!!
Date published: 2023-04-18
Rated 1 out of 5 by from fu6k the tax lobby fu6k the tax lobby fu6k the tax lobby fu6k the tax lobby
Date published: 2023-04-18
Rated 5 out of 5 by from The Must Use Tax Prep Program! Its a great product. Easy to use and accurate. I have been using it for decades and still highly recommend it. I would also recommend getting the Audit Defense, it saved me from a lot of stress and $$ recently during an IRS audit.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax usage what helps me the most is the cute interactive graphics. it keeps my mind engaged instead of it just being numbers ,which for me i would get bogged down and loose track of what im doing.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo tax I have been using Turbo Tax for many years. I love it and recommend it to everyone!
Date published: 2023-04-18
Rated 5 out of 5 by from I absolutely love the simplicity! I love that I can do my own taxes from the comfort of my home. Very user friendly and love that you can look up the tips incase your not fully understanding something!
Date published: 2023-04-18
Rated 5 out of 5 by from On a scale of 1=10 8.5 At the very end I had to change address and couldn't find a link to do that. Called and received excellent help from an English speaking lady. Make it easier to change address without assistance and keep the excellent help line up and running. Thanks!
Date published: 2023-04-18
Rated 5 out of 5 by from Love turbotax Easy to complete, helpful, used it for years and seems accurate
Date published: 2023-04-18
Rated 5 out of 5 by from Great! Fast return process, would use again! Recommend if you are in a hurry! Happy filing!
Date published: 2023-04-18
Rated 5 out of 5 by from Software is great - should be free for low income Turbo Tax (TT) software has always been great- it's thorough and easy to use. However, I do feel the free software should cover all tax forms, credits/ deductions and schedules that apply to low-income users, such as the PTC (Premium Tax Credit), which is for Healthcare Marketplace insurance premium payments, which requires taxpayer to use Form 1095-A, to complete and reconcile payments onto tax return Form 8962, and Schedule 3, which are currently are not covered situations under the Turbo Tax free software. I commend TT, however, in that some other low-income situations are covered, such as EITC (Earned Income Tax Credit) and CTC (Child Tax Credit). I have more good things than bad to say about TT, and overall I'm very pleased with it. The only other negative feedback I could provide is: *Takes too long to load from one screen, question, section to next, or to analyze or upload forms. *Sometimes when I just want to make a quick edit to one area of my return, I am pushed through the entire section (For example: Wages and Income, or Credit and Deductions), again, which I've already gone through once, twice or three times at that point and don't care to answer the questions again. In that sense, it's a little too thorough, and adds to the time it takes to complete return, especially for having to wait for each area and question to load. *Sometimes I have a situation in which I qualify or am eligible for a certain credit/ deduction but do not wish to take it for whatever reason (Often it is because it involves a qualified dependent and the credit/ deduction will be taken by the other parent), and once TT qualifies that I am eligible, will add the credit/ deduction to return and force me to accept it. There has been no good workaround for this in a few situations in past. This year I had to fudge the CTC advance payments to say that I already received the full 3000 payment in order to not accept the credit, as otherwise, it was added to my return and I could not remove. The other parent took the credit so I could not, and had to state on my return I received it (As advance monthly CTC payments during year), and I don't like having to essentially "lie" on my return. And several years ago (2015 I believe) TT forced me to accept the EITC, and I ended up having a hard time getting around that- I either had to change filling status or change software programs to **** competitor, I forget which.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1134
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from they saved me from being late nothing but great things to say: easy to file and to understand step by step process to complete!! Thank you!!!!
Date published: 2023-04-18
Rated 1 out of 5 by from fu6k the tax lobby fu6k the tax lobby fu6k the tax lobby fu6k the tax lobby
Date published: 2023-04-18
Rated 5 out of 5 by from The Must Use Tax Prep Program! Its a great product. Easy to use and accurate. I have been using it for decades and still highly recommend it. I would also recommend getting the Audit Defense, it saved me from a lot of stress and $$ recently during an IRS audit.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax usage what helps me the most is the cute interactive graphics. it keeps my mind engaged instead of it just being numbers ,which for me i would get bogged down and loose track of what im doing.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo tax I have been using Turbo Tax for many years. I love it and recommend it to everyone!
Date published: 2023-04-18
Rated 5 out of 5 by from I absolutely love the simplicity! I love that I can do my own taxes from the comfort of my home. Very user friendly and love that you can look up the tips incase your not fully understanding something!
Date published: 2023-04-18
Rated 5 out of 5 by from On a scale of 1=10 8.5 At the very end I had to change address and couldn't find a link to do that. Called and received excellent help from an English speaking lady. Make it easier to change address without assistance and keep the excellent help line up and running. Thanks!
Date published: 2023-04-18
Rated 5 out of 5 by from Love turbotax Easy to complete, helpful, used it for years and seems accurate
Date published: 2023-04-18
Rated 5 out of 5 by from Great! Fast return process, would use again! Recommend if you are in a hurry! Happy filing!
Date published: 2023-04-18
Rated 5 out of 5 by from Software is great - should be free for low income Turbo Tax (TT) software has always been great- it's thorough and easy to use. However, I do feel the free software should cover all tax forms, credits/ deductions and schedules that apply to low-income users, such as the PTC (Premium Tax Credit), which is for Healthcare Marketplace insurance premium payments, which requires taxpayer to use Form 1095-A, to complete and reconcile payments onto tax return Form 8962, and Schedule 3, which are currently are not covered situations under the Turbo Tax free software. I commend TT, however, in that some other low-income situations are covered, such as EITC (Earned Income Tax Credit) and CTC (Child Tax Credit). I have more good things than bad to say about TT, and overall I'm very pleased with it. The only other negative feedback I could provide is: *Takes too long to load from one screen, question, section to next, or to analyze or upload forms. *Sometimes when I just want to make a quick edit to one area of my return, I am pushed through the entire section (For example: Wages and Income, or Credit and Deductions), again, which I've already gone through once, twice or three times at that point and don't care to answer the questions again. In that sense, it's a little too thorough, and adds to the time it takes to complete return, especially for having to wait for each area and question to load. *Sometimes I have a situation in which I qualify or am eligible for a certain credit/ deduction but do not wish to take it for whatever reason (Often it is because it involves a qualified dependent and the credit/ deduction will be taken by the other parent), and once TT qualifies that I am eligible, will add the credit/ deduction to return and force me to accept it. There has been no good workaround for this in a few situations in past. This year I had to fudge the CTC advance payments to say that I already received the full 3000 payment in order to not accept the credit, as otherwise, it was added to my return and I could not remove. The other parent took the credit so I could not, and had to state on my return I received it (As advance monthly CTC payments during year), and I don't like having to essentially "lie" on my return. And several years ago (2015 I believe) TT forced me to accept the EITC, and I ended up having a hard time getting around that- I either had to change filling status or change software programs to **** competitor, I forget which.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1134