TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281566 reviews)
Star ratings are from 2020
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Rated 5 out of 5 by from Satisfied completely I ended up using the live communication and spoke with 2 different representatives and was able to complete the forms.
Date published: 2021-02-26
Rated 4 out of 5 by from Can't Go Wrong With Turbo Tax Been using Turbo Tax for a while now It's the Best.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Excellent! This is my 5th year using TurboTax. It's quick and easy. That's why I always choose them!
Date published: 2021-02-26
Rated 5 out of 5 by from Great Website! It was very fast and free. I was able to take a break and come back to it as well !
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Great Only thing that is difficult is signing in. Too many choices for TurboTax when a search is made to sign in.
Date published: 2021-02-26
Rated 3 out of 5 by from Glitchy this year This year we had to remove financial institutions and daycare center that we had on last year's return. At the review stages errors were thrown because those banks and the daycare were left behind from the software. The interest, etc from the new bank was merged with the old bank name and the new bank worksheet was blank. The same issue occurred with daycare. The daycare expense was put with the daycare center that I deleted and nothing was down for the new daycare. I was able to resolve this with a call from customer service. But annoying and made me feel like I needed to pay for Max this year.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax was so easy! We usually use a CPA, but are a simple household, so Turbo tax saved us that CPA Fee. And everything was explained so it was clear and concise.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use. Very intuitive to follow the tax preparation from beginning to completion.
Date published: 2021-02-26
Rated 5 out of 5 by from EASY TO DO TAXES AND HELPFUL GUIDE EASY TO DO TAXES AND HELPFUL GUIDE THAT HELPS ALONG THE WAY
Date published: 2021-02-26
Rated 3 out of 5 by from Thank you TurboTax It was good. Costumer service was good and helpful.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11328
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Satisfied completely I ended up using the live communication and spoke with 2 different representatives and was able to complete the forms.
Date published: 2021-02-26
Rated 4 out of 5 by from Can't Go Wrong With Turbo Tax Been using Turbo Tax for a while now It's the Best.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Excellent! This is my 5th year using TurboTax. It's quick and easy. That's why I always choose them!
Date published: 2021-02-26
Rated 5 out of 5 by from Great Website! It was very fast and free. I was able to take a break and come back to it as well !
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Great Only thing that is difficult is signing in. Too many choices for TurboTax when a search is made to sign in.
Date published: 2021-02-26
Rated 3 out of 5 by from Glitchy this year This year we had to remove financial institutions and daycare center that we had on last year's return. At the review stages errors were thrown because those banks and the daycare were left behind from the software. The interest, etc from the new bank was merged with the old bank name and the new bank worksheet was blank. The same issue occurred with daycare. The daycare expense was put with the daycare center that I deleted and nothing was down for the new daycare. I was able to resolve this with a call from customer service. But annoying and made me feel like I needed to pay for Max this year.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax was so easy! We usually use a CPA, but are a simple household, so Turbo tax saved us that CPA Fee. And everything was explained so it was clear and concise.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use. Very intuitive to follow the tax preparation from beginning to completion.
Date published: 2021-02-26
Rated 5 out of 5 by from EASY TO DO TAXES AND HELPFUL GUIDE EASY TO DO TAXES AND HELPFUL GUIDE THAT HELPS ALONG THE WAY
Date published: 2021-02-26
Rated 3 out of 5 by from Thank you TurboTax It was good. Costumer service was good and helpful.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11328